Supply Chain
Amazon is committed to conducting our business in a lawful and responsible manner, including engaging with suppliers that respect human rights, providing safe and inclusive workplaces, and promoting a sustainable future.
Building a Supply Chain That Puts People First
Our goal is for our products and services to be provided in a way that respects human rights and the environment.
Our global teams work closely with suppliers to communicate our standards and help suppliers build their capacities to provide working environments that are safe and respectful of human rights.
Supply Chain
We set a high bar for ourselves and our suppliers. Our Supply Chain Standards detail the requirements and expectations for our suppliers, their supply chains, and selling partners who list products in our stores. They are grounded in principles of inclusivity, continuous improvement, and supply chain accountability. We engage with suppliers that are committed to these same principles, and suppliers commit to these standards as a condition of doing business with us.
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Selling Partners
Selling partners are third-party sellers and retail vendors that offer products for sale in Amazon’s stores. Our Supply Chain Standards apply to every product sold in our stores and we expect selling partners to do their own due diligence in support of producing every product in safe, healthy, and inclusive work environments.
We evaluate credible allegations of selling partner violations of our Supply Chain Standards including, but not limited to, those published by governments, civil society, reputable investigators, journalists, or human rights defenders. If we have reason to suspect certain products do not meet our standards, we may request that the selling partner demonstrate the products it sells in our store were manufactured in accordance with Amazon’s Supply Chain Standards, such as providing evidence of auditing protocols, showing processes for assessing factory working conditions, engaging in unannounced audits, participating in an approved industry association that includes factory monitoring, or verifying where the products are made.
We evaluate credible allegations of selling partner violations of our Supply Chain Standards including, but not limited to, those published by governments, civil society, reputable investigators, journalists, or human rights defenders. If we have reason to suspect certain products do not meet our standards, we may request that the selling partner demonstrate the products it sells in our store were manufactured in accordance with Amazon’s Supply Chain Standards, such as providing evidence of auditing protocols, showing processes for assessing factory working conditions, engaging in unannounced audits, participating in an approved industry association that includes factory monitoring, or verifying where the products are made.
Supply Chain Commitments
Our approach is based on a commitment to workers and to continuous improvement.
We put the safety and interests of workers first and work to strengthen suppliers’ capacities to manage and mitigate risks in their value chains.
We have dedicated teams in key sourcing regions that engage directly with suppliers and their workers. If an issue is found, we work with suppliers to remediate the issue by prioritizing worker feedback and offering suppliers resources to help them invest in worker well-being and safe workplaces. Teams across the company set goals with senior leadership to track progress and incentivize improvement across our supply chain.
We are committed to assessing our impact and focusing our efforts in the following six key commitment areas.
Safe and Healthy Workplaces
Gender Equity
Fair Wages
Freely Chosen Employment
Environmental Protection
Grievance Mechanisms
Supply Chain Commitments
Maintaining safe and healthy workplaces is a top priority for Amazon. We have global teams who partner with suppliers to increase worker awareness of safety issues, promote worker participation in their facility’s safety culture, and promote initiatives focused on the well-being of workers on issues that matter most to them.
Supply Chain Commitments
Gender equity is a fundamental human right and a necessary foundation of a sustainable supply chain. Quality jobs for women translate to positive impacts for communities, and we’re actively working to empower women to make their own decisions on health, finances, and career development.
Supply Chain Commitments
We’re committed to working closely with suppliers, business partners, and multistakeholder associations to monitor and promote continual improvement in working conditions, including fair and on-time payment of wages. Our suppliers are required to pay legally required compensation, including overtime and benefits, and we encourage them to continually evaluate whether their workers earn enough to meet their basic needs and the needs of their families.
Supply Chain Commitments
Amazon does not tolerate the use of forced labor. Forced labor is a hidden crime that is hard to combat, and workplace environments and recruitment practices are dynamic. For vulnerable groups such as foreign migrant workers, we’re increasing our understanding of forced labor risk across both home and destination countries.
The UN designated 2021 as International Year for the Elimination of Child Labour. Building on our work with The Centre for Child Rights and Business, Amazon committed to the Joint Action Pledge to strengthen the protection of children’s rights and accelerate action to address child labor in global supply chains. Through this commitment, we will work with other retailers to further extend due diligence, remediation, and monitoring activities.
The UN designated 2021 as International Year for the Elimination of Child Labour. Building on our work with The Centre for Child Rights and Business, Amazon committed to the Joint Action Pledge to strengthen the protection of children’s rights and accelerate action to address child labor in global supply chains. Through this commitment, we will work with other retailers to further extend due diligence, remediation, and monitoring activities.
Supply Chain Transparency
Supply chain transparency is essential to our approach to human rights due diligence, and an important tool to help us address risks in our supply chain and identify opportunities for collaboration on systemic supply chain issues.
Our supplier list and interactive supply chain map provides details on suppliers of Amazon-branded apparel, consumer electronics, food and beverage, and home goods products. We update our supply chain map at least annually to provide customers and external stakeholders visibility into where we source. We also contribute lists of our apparel suppliers to the Open Apparel Registry to foster brand collaboration and action in the apparel industry.
This map shows facilities producing Amazon-branded products, consisting of Amazon Private Brands and Devices. This list was last comprehensively updated in July 2022 and is subject to change, with partial updates provided on a periodic basis, and may not capture suppliers of all products currently being sold. Download a CSV list of our suppliers.
Supply Chain Partnerships
Partnerships enhance our impact and help support sustainability efforts beyond Amazon. We collaborate with credible, knowledgeable, and innovative industry partners around the world who share our vision.
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Amader KothaIn 2020, Amazon began working with the Amader Kotha Helpline, which provides workers with a mechanism to report and resolve safety and other concerns in the ready-made garment sector in Bangladesh. The Helpline was initially established as a project of the Alliance for Bangladesh Worker Safety following the Rana Plaza tragedy. In 2018, the Helpline became an independent initiative available to all garment workers with the support of factories and brands. -
amforiIn 2018, Amazon became a member of amfori, a leading global business association for open and sustainable trade. Amfori brings together over 2,400 retailers, importers, brands, and associations from over 40 countries to drive social performance and improvements across global supply chains. -
Better Buying InstituteIn 2019, Amazon began partnering with the Better Buying Institute as part of their commitment to reimagining supply chain sustainability and leveraging data to strengthen supplier-buyer partnerships and improve purchasing practices. Better Buying’s cloud-based platform enables suppliers to anonymously rate the purchasing practices of their buyers, providing data-driven insights which can be used by retailers, brands, and suppliers to continually improve purchasing practices, and achieve mutually beneficial sustainability outcomes. -
Better CottonTo support the transition to sourcing more-sustainable cotton for Amazon Private Brands apparel products, in 2019 Amazon joined Better Cotton, a global nonprofit and the largest cotton sustainability program in the world. Better Cotton’s mission is to help cotton communities survive and thrive, while protecting and restoring the environment. In 2021, we also joined Better Cotton’s Retailer and Brand Advisory Panel on Traceability. -
Business for Social ResponsibilityAmazon is a member of Business for Social Responsibility (BSR), an organization of sustainable business experts working with its global network of leading companies to build a just and sustainable world. In 2021, Amazon participated in BSR initiatives such as Future of Fuels (a collaboration with a mission to build demand and promote adoption of clean energy technology for trucking), Clean Cargo Working Group (an initiative to reduce the environmental impacts of global goods transportation), and Tech Against Trafficking (a coalition of technology companies collaborating with global experts to help eradicate human trafficking using technology). -
BSR HERprojectIn 2019, Amazon began partnering with BSR’s HERproject, an initiative that brings together global brands, their suppliers, and local partners to create and implement workplace-based interventions on health, financial inclusion, and gender equality. Through our partnership with HERproject, we engage suppliers in China, Bangladesh, Vietnam, and India. As of December 2021, we had reached 10,000 women with HERproject programming, including training on health and financial skills, and building the capacity of workers and factory management to combat gender-based discrimination in the workplace. -
International Center for Research on Women AdvisorsAmazon worked with the International Center for Research on Women (ICRW) Advisors and The Mara Partners to develop a multiyear strategy to advance gender equity across our global supply chain. -
Issara InstituteIssara Institute is an independent nonprofit based in Asia and the U.S. tackling issues of human trafficking and forced labor through worker voice, partnership, and innovation. Through Issara’s Strategic Partners Program, Amazon is advancing its support and commitments to workers, suppliers, and recruitment agencies in its own supply chain and the broader ecosystem. -
NestIn 2020, Amazon partnered with Nest, a nonprofit supporting the growth and development of the artisan sector to build a world of greater gender equity and economic inclusion. Through programs that improve worker well-being for those working outside the four-walled factory, Nest is bringing radical transparency and opportunity to the informal handworker economy globally. Amazon is proud to serve on Nest’s Steering Committee. -
Public-Private Alliance for Responsible Minerals TradeAmazon joined the Public-Private Alliance for Responsible Minerals Trade (PPA) in 2020. The PPA is a multisector initiative among leaders in civil society, government, and industry to support projects in the Democratic Republic of the Congo and the surrounding Great Lakes Region of Central Africa that improve the due diligence and governance systems needed for ethical supply chains. In 2022, Amazon will provide additional funding toward these efforts and participate in working groups devoted to enhancing local data collection. -
Resilience Fund for Women in Global Value ChainsWe made a $1 million contribution to the Resilience Fund for Women in Global Value Chains. The Resilience Fund pools corporate investments to drive local, women-led solutions to some of the toughest problems facing women in global value chains. Established by BSR, the UN Foundation, and Women Win, the Resilience Fund aims to raise at least $10 million to make strategic, long-term investments in women’s economic resilience, health, and well-being. -
Responsible Business AllianceAmazon is a member of the Responsible Business Alliance (RBA), a nonprofit coalition of companies committed to supporting the rights and well-being of workers and communities worldwide affected by global supply chains. -
Responsible Labor InitiativeAmazon is a member of the Responsible Labor Initiative (RLI), a multi-industry, multistakeholder initiative hosted by the Responsible Business Alliance focused on ensuring that the rights of workers vulnerable to forced labor in global supply chains are consistently respected and promoted. -
SedexAmazon is a member of Sedex, a global membership organization that empowers companies to implement responsible business practices and policies in their business and supply chain to build responsible supply chains. Sedex provides businesses with the tools, technology, and insights needed to operate ethically, source responsibly, and work with their suppliers to create fair working conditions for the people who make their products and services. -
StolenYouthAmazon partners with StolenYouth, a Seattle-based organization with the mission to end child sex trafficking in the state of Washington through prevention, connecting trafficked youth to resources and services, and empowering survivors along their path to recovery and a promising future. We support StolenYouth by providing both financial support and goods donations. -
Sustainable Apparel CoalitionAmazon joined the Sustainable Apparel Coalition (SAC), an industrywide group of more than 250 leading apparel and footwear brands, retailers, manufacturers, nongovernmental organizations, academic experts, and government organizations working to reduce the environmental and social impacts of apparel products around the world. We encourage our Amazon-branded suppliers to evaluate their practices using the Coalition’s Higg Index, a tool to help manufacturers measure the social and environmental performance of their facilities. -
Tech Against TraffickingTech Against Trafficking is a coalition of companies collaborating with global experts to help eradicate human trafficking using technology. Amazon sits on the organization’s steering committee and has leveraged the expertise and resources of AWS to help explore and scale the use of technology solutions across the antitrafficking field. -
The Centre for Child Rights and BusinessIn 2020, Amazon joined The Centre for Child Rights and Business working group to engage with peer brands and identify common challenges, share resources, and implement best practices to make supply chains safer for children, young people, and working migrant parents. The Centre supports businesses to deliver improvements within their supply chains that not only benefit workers, families and children, but also deliver positive business outcomes. -
The Mara PartnersWe worked with International Center for Research on Women Advisors and The Mara Partners to develop a multiyear strategy to advance gender equity across our global supply chain. -
ThornThorn, an organization that builds technology to defend children from sexual abuse, leverages AWS architecture and machine learning tools in their Spotlight product. Spotlight’s sophisticated machine learning capabilities save time for investigators by automatically flagging ads likely to represent at-risk children. Investigators can set customized alerts and search Spotlight’s constantly growing database of ads to aid in their investigations. Spotlight has helped identify more than 20,000 child sex trafficking victims. -
Truckers Against TraffickingAmazon is an official corporate sponsor of Truckers Against Trafficking (TAT), an organization dedicated to combating human trafficking in the trucking industry, and began incorporating TAT training modules into trainings for our internal fleet of drivers to teach them how to identify and respond to potential victims of human trafficking. Since the launch of our partnership, we have trained over 9,000 Amazon transportation associates. -
UnseenAmazon supports the UK-wide Modern Slavery & Exploitation Helpline operated by Unseen, investing in their efforts to provide immediate and long-term assistance to potential victims of modern slavery and to ensure the Helpline’s continued growth. The Helpline provides direct response and services to potential victims of modern slavery, and helps shape trainings and wider services for vulnerable people.
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Supply Chain StandardsOur Supply Chain Standards detail the requirements and expectations for our suppliers, their supply chains, and selling partners who list products in our stores.
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Supplier ManualOur Supplier Manual provides guidance and resources to suppliers of Amazon-branded products on how to meet and exceed the expectations outlined in our Supply Chain Standards.
