Angi: Find Local Home Services 4+

I have come to trust and depend on Angi for many of my home projects. My fence was installed by Main Line Fence Company several years ago. I was very pleased with them. I hired a great handyperson (Belle’s) for some small projects around the house: faucets and sinks in kitchen and bath, countertop and backsplash, new handles and hinges on kitchen cabinets. Unfortunately she is no longer doing this work.

I also hired Patriot Mobility to install handicap ramps at the front of my house. Again I was very pleased. They gave a prompt estimate, which was very reasonable. At the time I didn’t hire anyone because of Covid. When I was ready to hire and called them about the job, they honored the original bid, even though it was two years later. They submitted plans, drawings and insurance information for the township. The work was started on time, the workers were very nice, and the job was completed on time. The ramps are perfect.

When I am looking for professionals for my home projects, I go to Angi first. I do read the reviews that others have left. I then contact two or three of the companies and ask for bids. Based on our interactions I hire the company I feel will do a good job.

Thanks for the great feedback! We are happy to hear that you had such a positive experience with Mr. Ramirez. Be sure to leave a review if you haven't already either through the app or by calling us at 866-986-5478.

Lately I’ve had several projects going simultaneously. I was VERY thorough and detailed about each project only to find that the contractors that I contacted or who contacted me through Angie’s List had little or in most cases, no information about the project at hand. There were several instances where they didn’t even specialize in the line of work I was seeking. For example, I called one company whose specialty was Tree Service and I was contacting them about replacement siding. More recently, just last week, a contractor called me to say that he understood I was in need of a new roof and the project I was needing help with was for concrete work. He was under the impression that the work was to be done on a house I sold several years ago even though I was very clear to indicate my current address when conveying the information online to Angie’s List in the details about the project. I gave a three star rating out of five becauseI have been impressed in the past with the caliber of the contractors who have done work for me and the quality of the work performed. So Angie’s List, either start conveying all of the details that a customer provides you with to your contractors, or if you choose not to convey it, then don’t ask customers for it in the first place and have them simply indicate a general project and the customer can convey the details to the contractor when they speak with them.

Thank your sharing your feedback and suggestions. We apologize for any miscommunications or inconveniences that you've experienced. We'd be happy to review your account to further assist you. Please reach out to us at [email protected] and we will follow back up with you directly.

I needed my door repaired. I checked the app but there was no one in my area. Got several calls from “Angi”, finally answered, couldn’t understand the person as English was obviously their second language. Anyway, the guy said he would set me up with someone. Got connected, I sent pictures to the guy assigned to my job and an explanation. I thought “there I did everything I should, let’s see how this goes”. I wait until the night before and the contractor hasn’t called me yet so I reach out. The guy answers “hello”, I say “hello (his name) this is Dave, you’re going to do some work for me tomorrow”. Anyway, he’s aware but completely unprepared and asks if I have the door. In the app, I selected that I needed the contractor to supply all the materials so Angi increased the price from $300-$369 or something like that. So, I don’t have a door, he doesn’t have a door, no one has the door to replace my broken door. I say ok cool can you maybe just come do an estimate tomorrow? He says sure, but Angi may charge me the full amount $369 for his visit. I say ok well let me cancel this and I’ll rehire you once I get the materials. I go to cancel and since it was within 24 hours, Angi charged me $25. Honestly, I don’t even want to try to explain this to anyone at Angi, I know based off of experience that it would just be a pain to explain. Angi can keep my $25, I’m deleting the app!

We regret to hear that you didn't have a more positive experience with your booking. This is not typical, and not the kind of experience we would expect for you to have. Feel free to reach out to us either by phone at (855) 975-7133 or by email at [email protected] and we will be happy to offer further assistance with this matter.