Thumbtack: Hire Service Pros 4+

Folk, when, in the future I need a service that I can’t do myself, I highly recommend that you call this very professional service.
I’ve owned 3 businesses in my career and ran a corporate business twice.
And let me tell you the importance of the efficiency and teamwork. My first experience with having a team of folks working with me and not for me was at a Chevrolet Dealership in the 70s. From then on, I didn’t work any other way. And it paid me very well, especially in the latter years of my 50 year career. And believe this, after you learn the importance of teamwork, you’ll never do it any other way.
Mike’s Movers is one of Thumbtack’s clients. And now I’m a client of Mike’s Movers. And since I already know how these two businesses got connected in the first place, it’s very evident and I wouldn’t call a service with anyone else. For those that don’t know, do a little research on “ The trickle down effect “.... That means, everything starts from the top.
So, if you’re looking for a good recommendation, call Thumbtack,,first.

Wow, review goals! Seriously, thanks for this great review. We appreciate you as a customer. Congrats on all that you've accomplished and we're lucky to have you as a loyal Thumbtack customer! :)

The concept of this app is a great idea for a small business owner such as myself. It gives me a chance to market my counseling business to people in need of those particular services. I initially signed up for instant match in which the customer receives an immediate response when they put in a request. BAD IDEA!!!! Thumbtack did not give me an accurate idea of just how much these rates would cost and I ended up being charged over $40 in less than a week. I then turned off instant match and would send quotes only to the customers I chose and was told just how much I would be charged for the quote. The rates varied anywhere from $1-$12 and occasionally I was given the opportunity to quote for free. This was very reasonable although it was a gamble because the majority of the time, the customers would not respond to my quote.
I recently received notice that Thumbtack has changed their policy that I would no longer be charged unless the customer responded to my quote. This seemed like a great idea! I could still pick the customers I wanted to quote but I no longer had to worry about spending money on customers who were no longer interested in counseling. I assumed the rates were about the same as they were before. Boy, was I wrong! I was charged $23 for my quote! That is way more money than I am willing to spend for someone whose business I may not even get! I will no longer be using Thumbtack for marketing under these new rates.

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The idea of thumbtack captivated me, the thought of getting my feet running around starting my own business sounded amazing and a dream come true. The layout of the app is outstanding and everything seemed to be coming together swimmingly.. until. Lead prices, not so much the prices as much as you pay for a “lead” before you can ever message the person. This is an amazing design for the company to make money though you may see no benefit, it’s also great for the customer... they have absolutely no idea you are being charged, so almost every time you message them even at THEIR request they often don’t respond or read your message and not reply. So we are literally paying thumbtack for people to ignore us.

On top of that a week into using it I got phone call from a rep from thumbtack and they diligently tried to sell me a prepaid credit for $300. They assured this would increase my business somehow, and that they could get me more jobs. The rep was frustrated when I asked him why would I purchase this when the 6 leads I’ve spent money on haven’t replied or wasn’t a good match. I would be wasting $300.

Basically this app would be amazing if you could give thumbtack money after the job was settled, I understand why they can’t... people would find loopholes around that system. So basically this is a horrible alternative to just starting your own business. I regret the money I spent here, you will probably regret it too

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