Angi Pro Ads 4+

Overall, I may have given it 5 stars but I am disappointed that a scammer posted a message to me through the site but I noticed that ‘person’ did not give their personal info (address, phone #, email contact or reason for needing my services.) I did respond requesting their info but kept getting big $ numbers for a small type of job. No info- no response! Shame on Angie’s List for letting this go through! We pay big $ for paid advertising & trust in AL to weed out the scammers- this was reported to AL but haven’t heard back from them as to what happened. Also, they never sent us the 2019 review badge logo that we use on our account paperwork. I had to call in May to get it. I was happier years ago but they may be getting too big and can’t give the service they once did. The AL customers who are serious are given a fair price and these people are doing their due diligence in pricing and satisfaction expectation.

We are sorry to hear you had a negative experience with Angie’s List. [Priority Statement]. We would like to work to resolve this and see if there is anything we can do to help. Please contact our customer care team at [email protected]. Thank you for the feedback.

We pay quite a bit every month to connect with customers via service areas. For over a month now, when I click on service areas it says, “oops! Something went wrong!” And highlights the entire US. I’ve called and when support logged on to my profile in the app they saw the same problem. We went through troubleshooting and there was still nothing they could do. They said it would be resolved soon. I reached out via chat a couple weeks later (still same issue) and they said there was nothing they could do because it was a glitch in the app. Our leads have slowed EXTREMELY since this issue. Bottom line is we are paying a lot of money, the app isn’t working correctly for one of the most important aspects, and it seems to be affecting our leads.

I would love to give 5 stars because of the amazing customer support and service this company provides. They do really want to set up their customers with the best providers, and they help providers get set up with profile and marketing tips, ect. They are incredibly responsive, friendly, and seem to like their job. This seems to be a higher up issue that needs to be resolved. I would be happy to adjust my review if this issue gets resolved.

Thank you for bringing this to our attention, and we're so sorry to hear that you're having this technical error. We have forwarded this to our Development team to investigate, and please keep an eye out for our next app update for fixes. You can view your coverage area directly through our website, and please contact your CSM if their is a problem viewing this on the site as well.

I signed up for this app . They made us pay $288 dollars for a membership of full year of leads.
I signed up to do interior painting and exterior, all about remodeling. We got one or two leads that was according to our field. And then they give leads for things that we don’t even do. And the worst part is the every lead were small projects and on top of that this app charge you for every single leads that you get even if we didn’t get any leads or if we didn’t take the leads that was not our field . And for a week or two we used this app and we didn’t get any costumer . And most of them are fake because we you get the lead we’re contacting the costumers and we never heard back from them. So most of them are fake. After a week of using this app. They going to charge you for every single lead even if you didn’t take the lead even if you didn’t do any job from it. And they wanted us to pay them over $3000 dollars . For the fee of every lead . And im doing this so the people out there. Don’t use this app or prevent them to pay whatever they say. And they always promised you in the beginning to give back the money you invested on this app. But it’s a lie. They don’t return the money. This app is the worst.

We appreciate you sharing your feedback and regret to hear that your advertising experience was anything less than positive. We'd be happy to further address your concerns and answer any questions that you may have. Please reach out to our Business Center at 877-947-3639.