TexAire Heating & A/C

The tech really knew his business and a very professional approach.

I had them install a damper to cool only my bed. They provided a good price and did everything to insure I was completely satisfied. I will have them do my preventative maintenance because I trust them.

TexAire will give you a Courtesy call on your schedule appointment and you could also see where they re at on your cell phone in route.

In Dec., 2018, my thermostat was replaced as part of TexAire working to resolve my unit being iced over. TexAire found the true issue and corrected it (it was a bad defrost board) Great job. That same day, I asked if I could have my original thermostat back? TexAire said yes, it is across town but we can get it back. It was in Dec, I knew w/holidays it is busy for all. We were able to schedule an appt in Jan. I took off a day from work. Unfortunately, No one showed up and no one called. Things can come up, I called, got voicemail and left a message. No one called me back. I have called a day here and there, still no answer. I figured it is a busy time. I will wait. This month, Feb, I called and was able to get an appt scheduled. Tex Aire advised, *we have a thermostat for you*. I was happy to hear. Scheduled my time w/work, took 2 hours off. No one showed up and no one called. On one of the messages I left, I mentioned to TexAire if they cannot replace it just let me know. But when a business tells you they can replace it, and schedule two appointments with you and do not show up. As a consumer, You wanna believe them, but unfortunately with TexAire, it was not possible in this instance.

On time, very competent, fair price, very knowledgeable and quick to find and solve problem.

Am very pleased with this service. This service was replacing duct work in my attic. The contractors did a great job and will be calling them again. The next time of service will be to replace the air conditioning and heating unit. Hopefully, my unit will operate till it is cooler weather. I would recommend this company to anyone.

Overall my experience w this contractor was good. Contractor somewhat slow in providing me the paperwork i needed for a rebate but otherwise i am satisfied with his work. He performed the installation of a central AC and Heating system in a timely manner. I felt that he was knowledgable and experienced in his field. I recommend him without hesitation.

Troy timely called to schedule an appointment after my call to his office leaving a message. We set 2 pm to 3 pm and he was there at 2:30pm. He quickly diagnosed the problem, explained to me what the problem was and how it effected my ac/heat pump unit, and fixed it. I will definitely call Troy again. Gary G