Fort Worth Fiberglass Shower Repair

They came out to refinish my fiberglass shower insert. The quality was very poor. It had smudge marks in it, globs of the finish that weren't smoothed out, it was chipping, and drip marks. The website state they have a warranty on their work but don't believe that. If you contact them the claim they don't service your area anymore, even if they were there a month ago. I finally got them to come out and the guy who showed up scraped the finish of with his fingernail (I'm pretty sure it supposed to be harder than that) and then said he didn't have enough time to repair it. Try calling the Jose and the comments and remarks he said to me are beyond unprofessional. Don't waste your money or time on this company. Poor quality, unprofessional, and false statements on their website about a warrant. Save yourself the stress and expense and go with someone else.

Bobby was great! He responded to my initial phone call within a few hours of leaving him a message. He came out the next day and arrived a few minutes early. He was very pleasant and not at all condescending. I felt like he was very honest -- telling me that the cracks I was seeing were cosmetic and had not caused any damage. I had initially only called him out to fix the tub cracks and he had given me an estimate of $100 over the phone. When he saw the cracks he charged me much less to do the repair (I think $45?) and then happily agreed to tend to the rust stains and chipped porcelain in the other tubs. He cleaned up the minor scratches on the kid's tub, left no mess, and even left me with half a bottle of cleaner to use on the faint rust shadows that remained.

I contacted Roger on April 2nd and explained that we had a crack in the floor of a one-piece fiberglass shower and would like to have it repaired. We agreed for him to come by and take a look on April 6th. After Roger looked at our shower, he showed us that the problem was actually the fact that there was no support for the shower floor other than the drain itself. The original builders had installed the shower without building up any support for the floor. This was causing the floor to move up and down on the drain when weight is applied. Roger indicated that he could repair the existing crack but the floor would continue to crack unless we did something about the support. He explained several options. We decided on an option where small pieces of the shower floor are removed, support is built up under the floor, and then the entire shower floor is repaired. Roger and his son came by on April 12th to complete the work. They were at our home for around 5 hours total. The end product was a sturdy shower floor free of cracks. We were very happy with the end product and felt they did a great job.

Carl has been working for me the past six years and this has been the largest project to date. He did a complete facelift of my rental property updating flooring and carpets as well as painting the entire house. He also did numerous smaller repairs including replacing bathroom fixtures, exhaust fans, screen door repairs, cabinet base repairs, and roof repairs. He has been consistently honest and fair with pricing and clear on the work he can accomplish within the timeframe given. He has been trusted by my tenant to have a key to the property to complete repair work while the tenant was away from the property. Along with this project, he has completed tile work in two bathrooms resulting in a remodel of both bathrooms. This remodel project was completed on time with his usual quality workmanship. I would highly recommend Carl for any project - large or small - and will miss the relationship as this project resulted in selling the property at above listing price.

Bill and his team did a great job. They showed up when promised, worked longer through the day than expected due to delays of the city inspector. They removed the old shower, fixed hidden issues by the original builder, and created a beautiful piece that will last for years. Bill kept us very informed on the progress and any complications throughout the build. While the price might seem high to some, it's worth paying if you want someone to be a Master Plumber, that brought our shower back to code, when the original builders cut corners. He took care of everything from start to finish. I consider it money very well spent to improve my home, without breaking the bank.

Great. Had a small problem with the installation but he came back quickly and corrected the problem. The problem was a leak along the edge that wasn't apparent until it rained.

Steve was professional & reasonably priced. He explained the procedure & gave the exact price prior to doing the work. He arrived within the time frame we discussed.

Did not go well at all and due to our agreement with the contractor, I am unable to relate any further details other than to say I cannot recommend.

We live in Frisco TX and bought a new construction home in 2006. The master suite has the typical fiberglass soaking tub (no jets) which I use regularly. I had not used the tub in 2 days and when I went to use it I found a flaking patch the size of a nickel on the floor of the tub near the drain. When I touched the area, it flaked off a bit and it released an air bubble. I assumed at that point the tub was cracked. I searched Angies List for fiberglass repair companies and chose Superior Surface to call based on their reviews and that it was not a large franchise. The day I called I left a message. I didn't receive a call back until the next day. The owner Robert apologized profusely for the delay in returning my call explaining his child had been injured the previous day and he was attending to family matters. His professional and knowledge of his field of work showed through during this call and I booked an appointment. He called me as he said he would 30min - 1hour before arriving the day of the appointment. He showed up on time with his assistant (his wife). Both presented themselves in a very professional and courteous manner. I showed them the tub and he explained it was probably more of an air bubble versus a full crack. When inspecting the damage, he noticed the tub drain collar had some pitting and offered to replace that if I was interested. I took them up on that offer b/c I had been wanting to replace it to get rid of the unsightly pitting I caused by leaving my cleaner in the tub overnight. They quietly went to work and 45 minutes later they brought me in for an inspection. I couldn't even see where the repair work had been done. I am thrilled with the first assessment of their work and professionalism. The tub needs to cure for 24 hours. Should the work not hold up, I will update this review. In the meantime I will have no hesitation in referring this company.

Excellent work and service. The New Bath Crew was quick, professional can very conscientious. They took care of all of the details and cleaned up the job completely. It was an amazing difference to get such a nice shower in my kids bathroom. It looks extremely nice and everything works great. Thanks to Paul and his crew for the new shower! I plan to use them again in the future.

The installer did the job in a manner that he would have done it for himself. Attention to detail was their top priority as well as my satisfaction. My wife and I were very impressed, and will definitely be using them for future projects. I have already scheduled them for more jobs!

The tub was cleaned, prepped, and refinished in January. When finished, the tub looked brand new. After a few weeks, the bottom developed some rough spots which turned out to be a air hose problem during the process. I called Debbie Sharp (One of the owners) and explained the situation to her. Jim Sharp came out and looked at the tub, and decided he would redo the refinishing job. In February, he and David came out and made the tub look and feel brand new again. Jim and Debbie are very professional and pleasant people to deal with. The tub now looks great. I would have no problem giving Sharp Refinishing a great referral for their job well done.

From beginning to end, Michael was extremely efficient and straightforward with his pricing. After looking at all of the various things that we needed to do, he gave me a price for each individual task. He had a very professional approach, and his responsibilities were lined out specifically in his contract. I felt very comfortable with providing MED Handyman Services with a key to the property. I was amazed at how efficiently he handled the various tasks. We had had foundation work completed on our house, and that had left a noticeable gap in the fit of the sliding glass door. We had a different company give us a $2,800 estimate to replace the sliding glass door and the adjacent windows. Michael took the sliding glass door out and made adjustments to the rollers, and the gap was gone! That alone saved us $2,800! I will definitely use MED Handyman Services in the future, and I would definitely recommend them to anyone. I wish that all service people were as responsive and efficient as MED Handyman Services!

One water heater was making a popping sound whenever someone took a shower. This was possibly due to sediment in tank. After flushing out some sediment, it continued to make noises. He said the fiberglass interior was probably starting to fail. Since I have a home warranty covering water heaters, I said I would have to contact them regarding water heater replacement. He understood and so I paid him for his time spent.

Several days before I called Superior Finish, I brought in a BBB rated company to repair my fiberglass tub. After discussing the repairs that needed to be done and the price, the BBB rated company basically ruined the bottom of the tub and sprayed over it without even preparing the surface. Now my tub looked worse than ever. Bob and his son came in and completely fixed the poor repairs and got the tub back to new condition.