Matching on Angi
NORTH HIGHLANDS, CA
Sacramento, CA
Oakland, CA
San Jose, CA
Concord, CA
Benicia, CA
Santa Rosa, CA
Bothell, WA
Scotts Valley, CA
Hayward, CA
San Jose, CA
Pleasanton, CA
Santa Rosa, CA
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Rancho Cordova, CA
Oakland, CA
Newark, CA
Hayward, CA
HVAC Companies
Air Duct Cleaning
Electrician
Ceiling Fan Installation
The owner Dale, returned my phone call and we made an appointment for an estimate. He arrived right on schedule. He looked at my current furnace (installed 17 years ago) and indicated that, although not quite as efficient as the newest ones, it should not be replaced. He gave me a bid on the air conditioner and an optional air filter. After my 2nd bid and some research, I asked him about the model air conditioner he recommended (Trane XB13) vs. the Trane XR13. The latter has a longer warranty and a bit more sound installation. He indicated that he felt the the XB13 was a better value. I opted to go with the XR 13 at $400 more. I also added the costs of duct cleaning. I made an appointment for the installation. The two installers arrived at the appointed time (9 AM). They presented me the revised estimate which I signed and the work started. During the installation I noticed that the air filter had not been installed and indicated the price included it. I failed to note that it was not on the revised bid. We called Dale, went over the bids, and he quickly agreed that a mistake had been made. He had another worker bring this to the site and it was installed. Due to the layout of my installation, the workers had a challenge running a drain and also routing a new wire to the thermostat. They succeeded with both and completed the installation. They cleaned up thoroughly behind themselves. The only small error was that the panel to the attic was not closed properly and there were some fingerprints on it. Installation was completed at 4:30.