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Dear users! We have prepared an FAQ page on the status of Kaspersky’s solutions and services.
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  • Language: English
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Learn more

I don't have a Kaspersky application yet

See Frequently asked questions about purchasing.


I have a license

When you buy an application from the Kaspersky website, it is handled by one of our e-commerce partners. To get help with your purchase:

  • If your order number: Example Your partner
    Contains several digits and several letters 1AB2CDDEFJH
    28RR3HW2F8K     		Nexway
    Contains 11 or 12 digits 20564778810
    11252652307
    34297772062
    20201474710
    14314934907
    20269590810
    82581754300         		Digital River
  • If in the history of your card transactions you see... Your partner is
    NW
    Nexway         		Nexway
    DR*Kaspersky Lab
    DR*Kaspersky BD
    DR*EFMSPL         		Digital River
  • Go to this page. If you can't find an answer to your question, go to the bottom of the page and contact Technical Support.
  • Go to this page. If you can't find an answer to your question, go to the bottom of the page and contact Technical Support.
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