Kaspersky

Products
Support
Community
Personal Account
Check a file or link
Kaspersky Club
- Россия и СНГ
- Global
Kaspersky Education
- Бесплатный образовательный портал
- Free educational videocourses
Beta Testing

Products

Support

Community

Personal Account

Check a file or link

Kaspersky Club

Kaspersky Education

Beta Testing

back

support

Home Support

Business Support

Virus Fighting

back

kaspersky club

Россия и СНГ

Global

back

kaspersky education

Бесплатный образовательный портал

Free educational videocourses

back

Personal Account

My Kaspersky

KSOS Management Console

CompanyAccount

Buy License
Renew License

Comunidad
Products for Home. English Forum
My Kaspersky

My Kaspersky

Get help with My Kaspersky account

67 Temas
244 Respuestas

Cuando se suscriba, le enviaremos un correo electrónico cuando haya un nuevo tema en esta categoría

67 Temas

Actividad reciente

Más respuestas Más visualizaciones Lo más reciente primero

every day i get this notification on windows 10: Event: Error connecting to My Kaspersky Component: Protection Reason: Failed to connect to My Kaspersky. Please check your Internet connection and try again. how do i fix this?

i recently bought an acer swift sf313-53 and downloaded the free version of kaspersky. i get this notification every day: Event: Error connecting to My Kaspersky Component: Protection Reason: Failed to connect to My Kaspersky. Please check your Internet connection and try again. i can log into my ka...

My Kaspersky - remove expired licenses

Hello people, I have some old expired licenses on My Kaspersky Page and I would like to hide them.But there’s no HIDE button anymore.How could I hide them? Thanks

My Kaspersky is unavailable (11\23\2021)

Hello. Getting the following error message when attempting to connect to my.kaspersky.com The requested page is not availableWe are performing scheduled maintenance. Please try again later. If it is scheduled maintenance, why did no one bother to create a post in this section warning of the schedul...

Not receiving verification emails when i try to login

I have clicked “resend verification email” many times, but I am not receiving the verification email. Please help!The email is NOT in my spam/junk folder.

My Account is unable to verify.

Kaspersky has sent me email regainding verifying my email ID. As I click on the link it says the link is invalid and when i click resend link it happens the same.I need to verify my account to contact technical support because i have recently reinstalled my Windows 10 and i have a Kaspersky Internet...

Where can I view my open previously submitted Support requests?

Hello, Since the UI change of My Kaspersky, I couldn’t find where exactly I can view “My Support Requests” as it used to be before. I’m asking, because I want to sometimes reply to my own message with updates, but I can’t. So I have to make a new support request each time, which is very annoying.

2FA turn off

Dear Colleagues,Would you be so kind to tell how to turn off the 2FA on account because I lost access to authentication app. I can access the account using cell phone pass recovery but I cannot turn 2FA without the code from app (or using of sms pass code as an option). There is no specific FAQ on t...

I can't use my headphones. I don't think that the thing is broken. Did Kaspersky blocked the ability to use the thing and if it did, how to solve it

So I can’t use my headphones anymore. I plugged it in and the thing wont work. It happened since I download kraspersky. The application seems very trust-worthy but this problem is weird. Do you have any idea how to resolve the problem? Does it have anything to do with trusted application?

Kaspersky Shop don't recognise password

Hi, Few weeks ago I renew my debit card, so I have gone to change the payment data in order to renew my license. I log in My Kaspersky with no problem. In All my licenses I click in Manage suscription, which redirects me to “shop.kaspersky.es/enduser-portal/login” (My Kaspersky is in Spanish).Howeve...

No backup codes for 2FA?

Hi, Some time ago, it was enabled the option to activate 2FA on My Kaspersky website in order to have a better protection for the account. But I noticed that there isn’t any section where I can create backup codes if I both loose my SIM card and my smartphone, or even worse, if someone stole my phon...

Code to Mobile

When I try to log in to My Kaspersky I am asked to use a code that should be sent to my mobile number. Unfortunately, I am currently roaming outside the country of this number. As a result, I am not recieveing any codes. Is there another way to log in without this code? maybe a code from the authent...

Device control

Can 2 my kaspersky account have the right to control 1 device at the same time? 2. Can a license code be saved in multiple my kaspersky accounts?

Unable to change password on PC

Im trying to access My Kaspersky but it says i have to reconfirm my password. However, when i put in my password, it says error. Says the same thing when i try to change my password as it says its been 180 days since i change my password so i have change it, according to website. Im sure my password...

I accidentally entered the wrong e-mail address while opening my mobile my kaspersky account

first of all, have a good day, I accidentally entered the wrong e-mail address while opening my mobile my kaspersky account and therefore a verification was sent to this address. The e-mail I entered was being used.can the person using this account complete the installation of my kaspersky and see m...

Hello, I'm not talking about the vpn connection but I have a question about payment. [I keep getting errors in the zip code]

I keep getting errors in the zip code part. What should I do?

I want to contact the Administrator of the Forum here, what should I do?

Hello,I want to contact the Administrator of the Forum here, what should I do?GreetingsB. P.

Issues loging in to my Kaspersky. Error: Unable to connect to my Kaspersky.

When I try to open Kaspersky on my computer, I am asked to log in, however if I do, I am shown an error. Unable to connect to my Kaspersky. Is there an outage, or is the issue on my side?

Upgrade from Kaspersky internet security to kaspersky total security

Hi,I recently purchased kaspersky internet security license for 1 pc for 3 years. Currently 1074 left .I wanted to used kaspersky password manager, but that comes in kaspersky total security.I want to buy kaspersky total seurity for 1 pc for 3 years. How can i upgrade it? Will i need to pay for only...

I Am Not Able to Access My Kaspersky on Android

Some background: I currently have a Windows 10-based laptop and Android-based cell phone. My current Kaspersky subscription allows me to protect up to 3 devices. I seem to have no trouble accessing My Kaspersky from my laptop. Up until I got a new cell phone last month, I had never installed any Kas...

Página 1 / 3

Расширенная защита

Kaspersky Internet Security

Быстрое и гибкое защитное решение, которое оберегает ваши данные, не замедляя работу устройств.

Купить Продлить

Максимальная защита

Kaspersky Total Security

Комплексное решение для защиты нескольких устройств с функциями родительского контроля, управления паролями, безопасного соединения и возможностями оптимизации.

Купить Продлить

Advanced Suite

Kaspersky Internet Security

Fast, flexible security that safeguards your data & privacy without getting in your way.

Buy Renew

Premium Suite

Kaspersky Total Security

Multi-device protection with added parental controls, password management & VPN.

Buy Renew

Kaspersky Small Office Security

Несколько уровней защиты в составе единого, простого в использовании и эффективного решения

Купить Продлить

Kaspersky Small Office Security

Effortless and reliable protection for your entire business.

Buy Renew

Kaspersky Security Cloud

Каждый использует устройства и интернет по-своему. Поэтому мы создали новую технологию адаптивной защиты, объединившую лучшие функции в одном решении

Купить

Kaspersky Security Cloud

All our security apps – at your fingertips. Protect yourself with security apps & features that suit you best.

Buy

Kaspersky Password Manager

Ваши пароли, документы и данные: всегда в безопасности, всегда под рукой

Купить

Kaspersky Password Manager

All your passwords, documents & data. All in one place. Always to hand.

Buy

Премиум версия

Kaspersky Safe Kids

Ваш незаменимый помощник в защите детей в интернете и реальном мире

Купить

Premium version

Kaspersky Safe Kids

An app designed to help you protect your kids online and in the real world.

Buy

Kaspersky Secure Connection

Простое решение для защиты конфиденциальности и безопасности ценных данных

Купить

Kaspersky VPN Secure Connection

The secure and fast VPN service – your simple solution for online privacy and limitless browsing.

Buy

Расширенная защита

Kaspersky Internet Security

Быстрое и гибкое защитное решение, которое оберегает ваши данные, не замедляя работу устройств.

Купить Продлить

Максимальная защита

Kaspersky Total Security

Купить Продлить

Kaspersky Small Office Security

Несколько уровней защиты в составе единого, простого в использовании и эффективного решения

Купить Продлить

Kaspersky Security Cloud

Купить

Kaspersky Password Manager

Ваши пароли, документы и данные: всегда в безопасности, всегда под рукой

Купить

Премиум версия

Kaspersky Safe Kids

Ваш незаменимый помощник в защите детей в интернете и реальном мире

Купить

Kaspersky Secure Connection

Простое решение для защиты конфиденциальности и безопасности ценных данных

Купить

Advanced Suite

Kaspersky Internet Security

Fast, flexible security that safeguards your data & privacy without getting in your way.

Buy Renew

Premium Suite

Kaspersky Total Security

Multi-device protection with added parental controls, password management & VPN.

Buy Renew

Kaspersky Small Office Security

Effortless and reliable protection for your entire business.

Buy Renew

Kaspersky Security Cloud

All our security apps – at your fingertips. Protect yourself with security apps & features that suit you best.

Buy

Kaspersky Password Manager

All your passwords, documents & data. All in one place. Always to hand.

Buy

Premium version

Kaspersky Safe Kids

An app designed to help you protect your kids online and in the real world.

Buy

Kaspersky VPN Secure Connection

The secure and fast VPN service – your simple solution for online privacy and limitless browsing.

Buy

Suite avancée

Kaspersky Internet Security

Une solution de sécurité rapide et flexible qui protège vos données et votre vie privée en toute discrétion

Acheter Renouveler

Suite premium

Kaspersky Total Security

Suite complète spéciale sécurité et vie privée pour PC, Mac et mobile

Acheter Renouveler

Kaspersky Small Office Security

De l'antivirus aux outils de protection de la vie privée et de performances, sélectionnez ce dont vous avez besoin pour vous protéger contre les cybermenaces, les spywares et les cybercriminels.

Acheter Renouveler

Kaspersky Security Cloud

De l'antivirus aux outils de protection de la vie privée et de performances, sélectionnez ce dont vous avez besoin pour vous protéger contre les cybermenaces, les spywares et les cybercriminels.

Acheter

Kaspersky Password Manager

Un coffre-fort hautement sécurisé pour vos mots de passe et documents confidentiels

Acheter

Version premium

Kaspersky Safe Kids

Contrôle parental et traceur GPS pour garantir la sécurité de vos enfants

Acheter

Kaspersky VPN Secure Connection

Chiffrez votre connexion pour surfer en sécurité à la maison et sur le Wi-Fi public

Acheter

Erweiterter Schutz

Kaspersky Internet Security

Schützen Sie Ihre Internet-, Einkaufs-, Chat- und Datenaktivitäten auf Ihren PC-, Mac- und Android-Geräten.

Kaufen Verlängern

Premium-Schutz

Kaspersky Total Security

Unsere weltweit führenden Sicherheitstechnologien schützen Sie vor Hacker-Angriffen sowie vor sämtlichen Arten von Viren und Malware.

Kaufen Verlängern

Kaspersky Small Office Security

Kaspersky Small Office Security verbindet die Einfachheit von Sicherheitsprodukten für Privatanwender mit speziellen Funktionen – so ist Ihr Unternehmen stets rundum geschützt.

Kaufen Verlängern

Kaspersky Security Cloud

Vom Antiviren-Programm über den Schutz der Privatsphäre bis hin zu Leistungstools: Treffen Sie Ihre eigene Auswahl zum Schutz vor Bedrohungen wie Malware, Spyware und Hackern.

Kaufen

Kaspersky Password Manager

All Ihre Passwörter, Dokumente und Daten – an einem Ort und immer zur Verfügung

Kaufen

Premiumversion

Kaspersky Safe Kids

Diese Lösung hilft Ihnen dabei, Ihre Kinder vor digitalen Bedrohungen zu schützen.

Kaufen

Kaspersky VPN Secure Connection

Eine simple Lösung für Ihre digitale Privatsphäre

Kaufen

Gelişmiş Süit

Kaspersky Internet Security

Verilerinizi ve gizliliğinizi sizi rahatsız etmeden koruyan hızlı, esnek güvenlik.

Satın al Yenile

Premium Süit

Kaspersky Total Security

Ek ebeveyn denetimleri, parola yönetimi ve VPN ile çoklu cihaz koruması.

Satın al Yenile

Kaspersky Small Office Security

Sürekli ilgi istemeyen ve iş önceliklerinize odaklanmanızı sağlayan bir güvenlik çözümü

Satın al Yenile

Kaspersky Security Cloud

Tamamen size özel koruma. Sizi güvende tutmak için çevrimiçi alışkanlıklarınıza ve tercihlerinize göre ayarlanabilen kapsamlı bir çözüm.

Satın al

Kaspersky Password Manager

Tüm parolalarınız, belgeleriniz ve verileriniz. Hepsi tek bir yerde. Her zaman elinizin altında.

Satın al

Premium sürüm

Kaspersky Safe Kids

Çevrimiçi ortamda ve ötesinde ailenizdeki tüm çocukları korumanıza yardımcı olmak için tasarlanmıştır

Satın al

Kaspersky VPN Secure Connection

Çevrimiçi gizlilik ve internette daha fazlasını keşfetmeniz için basit çözümünüz.

Satın al

Advanced Suite

Kaspersky Internet Security

Snelle, flexibele beveiliging die uw gegevens en privacy beschermt zonder u in de weg te zitten.

Koop Verleng

Premium Suite

Kaspersky Total Security

Bescherming voor meerdere apparaten met extra ouderlijk toezicht, wachtwoordbeheer en VPN.

Koop Verleng

Kaspersky Small Office Security

Een beveiligingsoplossing die uw aandacht niet opeist, zodat u zich kunt richten op uw zakelijke kernactiviteiten

Koop Verleng

Kaspersky Security Cloud

Bescherming zo individueel als u zelf bent. Een uitgebreide oplossing die zich aanpast aan uw online gewoonten en voorkeuren om u veilig te houden.

Koop

Kaspersky Password Manager

Al uw wachtwoorden, documenten en gegevens. Alles op één plek. Altijd beschikbaar.

Koop

Premium versie

Kaspersky Safe Kids

Uw eenvoudige oplossing voor online privacy en het ontdekken van meer van het Web.

Koop

Kaspersky VPN Secure Connection

Uw eenvoudige oplossing voor online privacy en het ontdekken van meer van het Web.

Koop

Suite avanzata

Kaspersky Internet Security

Sicurezza flessibile e veloce che protegge i tuoi dati e la privacy senza ostacolare le tue attività.

Acquista Rinnova

Suite premium

Kaspersky Total Security

Protezione multidispositivo con funzionalità di controllo genitori, gestione delle password e VPN aggiuntive.

Acquista Rinnova

Kaspersky Small Office Security

Una soluzione di sicurezza che non richiede il tuo intervento e ti consente di concentrarti sulle priorità aziendali

Acquista Rinnova

Kaspersky Security Cloud

Protezione su misura. Una soluzione completa che si adatta alle tue abitudini e preferenze online per tenerti al sicuro.

Acquista

Kaspersky Password Manager

Tutte le password, i documenti e i dati. Tutto in un'unica posizione. Sempre a portata di mano.

Acquista

Versione premium

Kaspersky Safe Kids

Progettato per aiutarti a proteggere i bambini della tua famiglia online e non solo

Acquista

Kaspersky VPN Secure Connection

La tua soluzione semplice per la privacy online e l'esplorazione avanzata del Web.

Acquista

Pacote Advanced

Kaspersky Internet Security

Segurança de forma rápida e flexível para proteger os dados e a privacidade com muita praticidade.

Compre Renove

Pacote Premium

Kaspersky Total Security

Proteção multidispositivo com a adição de controles parentais, gerenciamento de senha e VPN.

Compre Renove

Kaspersky Small Office Security

A solução em segurança que não toma tempo, permitindo direcionar o foco para as prioridades da empresa.

Compre Renove

Kaspersky Security Cloud

A proteção adequada para o seu perfil. Uma solução flexível que se adequa aos hábitos e preferências on-line para manter a segurança.

Compre

Kaspersky Password Manager

Todas as senhas, documentos e dados. Tudo em um único lugar. Sempre à disposição.

Compre

Versão Premium

Kaspersky Safe Kids

Desenvolvido para proteger todas as crianças da família durante as atividades on-line e além

Compre

Kaspersky VPN Secure Connection

A solução simples para manter a privacidade on-line e explorar todos os recursos da Web.

Compre

Paquete avanzado

Kaspersky Internet Security

Una seguridad rápida y flexible que protege sus datos y privacidad sin generar molestias.

Comprar Renovar

Paquete premium

Kaspersky Total Security

Protección para varios dispositivos a la que se han añadido controles parentales, administración de contraseñas y VPN.

Comprar Renovar

Kaspersky Small Office Security

Una solución de seguridad que no requiere de su atención, lo que le permite concentrarse en sus prioridades empresariales

Comprar Renovar

Kaspersky Security Cloud

Una protección tan personal como usted. Una solución integral que se adapta a sus hábitos y preferencias en línea para mantener su seguridad.

Comprar

Kaspersky Password Manager

Todas sus contraseñas, documentos y datos. Todo en un solo lugar. Siempre a mano.

Comprar

Versión premium

Kaspersky Safe Kids

Diseñada para ayudarle a proteger a todos los niños de su familia en línea y mucho más

Comprar

Kaspersky VPN Secure Connection

Su solución sencilla para la privacidad en línea y para explorar más en la Web.

Comprar

Términos y condiciones

Regístrese

¿Ya tiene cuenta? registration.detail.loginLink

Social Login

Bienvenido

Social Login

Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.

Nombre de usuario o correo electrónico

Volver al listado

Escaneando el archivo en busca de virus

Lo sentimos, seguimos revisando el contenido de este archivo para asegurarnos de que es seguro descargarlo. Por favor, inténtelo de nuevo en unos minutos.