The best part of WordPress is you and your advisors who have helped this 75 year old create an exciting blog. I could not have done it without you guys who have always been patient and supportive.

— Stanley J

I spent hours trying to figure out how to get started with my first blog, and actually spent hours putting it off because I was intimidated. All of a sudden one day Velda from support showed up in a live chat, and in less than an hour I was cruisin on my site with at least enough confidence to move onto the next level.. many thanks !!!!

— Tom C

As I told my friend when she came looking for a CMS recommendation, it's you folks, the "happiness engineers" who hands down make WordPress the absolute best choice. You guys always come through for me and I so appreciate your assistance.

— Crystal K

I was impressed at how fast a real human being contacted me and got down to fixing the problem. I rarely get such great help after filling out an online support from, and knowing that the problem I faced was in good hands brought me peace of mind through the whole process.

— Oscar G.

Thank you so much for your kind help. This is the first pleasant tech support experience I have ever had with a blog service and I am so grateful.

— Melina W.

Thank you so very much for your help 🙂 You fixed it exactly how I wanted it to look! Much appreciated, and thanks again for the extremely prompt service!!

— Liesl S.

I really appreciate the prompt response. Keep up the amazing work, the word is truly mightier…

— Jennifer G.

Your staff has been great in answering my questions. I love the sense of community from the support forums.

— Sergio O.

As a recovering web professional, I love WordPress and find more and more that WordPress is the BEST solution for almost everyone who needs a website.

— Clint S.

I'd like to say that, in my opinion, WordPress the best is there is on the internet. I have been enjoying my blog for a couple of years already, and the design possibilities are wonderful and I know nothing like it. For this I would like to thank you all.

— Laura S.

You have provided phenomenal customer service. You provided prompt, accurate and easy to follow directions to help me resolve my issues.

— Ayanna N.

You are all such wonderful helpers! Thanks a bunch, I really appreciate your fast customer service! 🙂

— Veronica K.

WordPress has the one of the best support crews I have come across, all very friendly and efficient. It was seamless, and the communication was second to none, very straightforward and accurate yet very friendly and light hearted, not formal and corporate at all, much prefer that vibe! 🙂 Thanks again to Nicole and Asher for chipping in and for the team as a whole to create this well oiled friendly machine!

— Lewis S.

We're so pleased with how hard you and everyone worked on this issue … never giving up. It's MUCH appreciated. Somebody send me a survey so I can "sing your praises."

— Susan L.

Thanks WordPress team for being there to help me whenever I need it. Thanks to you, my months of blogging have been enjoyable AND profitable.

— Eva J

After this great customer service I am very impressed and will definitely continue to use and promote WordPress to others.

— Lauren C.

Thank you for being such a great blogging platform, and for making my blogging easy, efficient, and look great.

— Johann R.

YOU GUYS ARE GOOD! In recent months you have made several improvements that make our WordPress experience more enjoyable. The latest is the cleaner layout of the "Subscription Management" page. You are like Keebler elves sitting in the tree thinking, "How can we make a better cookie?"

— John R.

What was especially kind is that Bryan V. saw or intuited how close I was to getting it. Rather than explaining it to me — because explanations of that sort often leave me more puzzled — Bryan V. leapt in and generously fixed what I didn't understand. That's worth its weight in chocolate or other desirable substances!

— Michael S.

I can see now why everyone raves about your customer service. When fixing my mistake you were fast, courteous, and professional and didn't make me feel like an idiot, even though the mistake I made was quite idiotic!

I can't say it enough: Thank you, thank you, thank you!

— Kimberly

WordPress has the BEST customer service I have EVER come across and you definitely made me very happy! 🙂

I love to blog at WordPress and thank you for making the blogging world so wonderful!

— Joyeeta M.

I want to be sure you are recognized for your patience, efforts, efficiency, and knowledge. Thank you, again, for all the help you provided me with!

— Jenny B

You've revolutionized how I do WordPress!

— I. Woo

I wanted to let you know how much I appreciate your help. Without your help I would not be able to solve this problem, attract more customers to my blog and therefore website, or generally do a lot.

— Amy R.

I've been using WordPress for over a year now and find it unbelievably easy and just a great service.

— TaMara R.

I am a techno-idiot and have managed to set up 4 site/blogs, trained a group to take over one of them and actively administrate the remaining 3. And the reason I can is that it is so intuitive and so well-supported by folks like yourself. Thanks for being there!

— Anita S.

I'm so impressed with the online support. I always get helpful answers to my questions within 24 hours. Your program is wonderful, and the support makes it even more so! Love it!

— Barbara

Thank you for your quick and helpful responses over the years.

— Juda S.

It's not a question. It's just that Shawna J Roberts really helped me out a lot, and I wanted to tell her thanks. Her assistance was timely, relevant, and she addressed a glitch I had with exactly what I needed. 🙂

— Chelly W.

You were highly recommended on a forum I studied before starting a blog, and they were right! Compared to some other unnamed websites, you are incredibly user friendly. On the rare times I couldn’t find the answer on your support pages, the forums had them!

— Cheri

When I first thought about creating a blog I had significant doubts that I could do it. I don't even know how to use a mobile phone. But I've managed to create four blogs and my confidence has zoomed. WordPress has been such a joy to use.

— Mark A.

Thanks so much for the WordPress product. Help is truly help. Features are truly features.

There's just so much to love about it. Thanks a bunch y'all! (I'm a Texan).

— Jenn R.

Thanks to all you WordPress folk who make the magic happen! Your hard work is not taken for granted. I don't know how you all do what you do and I have no idea how it is all done for free!

— Nigel B.

Thanks for your excellent customer support; Happiness Engineers are
deserving of their name!

— Adam O.

I am impressed by the quick response. I'm a huge WordPress fan and this only helps!

— Keith M.

Kris has been hands down AMAZING and a LIFE SAVER. He is kind, patient, attentive and extremely responsive. I’m a first time WordPress user and had some last minute issues with website before taking it live and he has helped TREMENDOUSLY! I’ve been talking with a few of the WordPress staff this week and man has he been a HUGE relief! Even though we were online for 3 hours he maintained professionalism, courtesy, kindness, responsive, and ALWAYS EXTREMELY HELPFUL. I’m not tech savvy AT ALL! WordPress on my own was very confusing. Kris is the epitome of customer service and should be the “example happiness Engineer.” At the very least, Kris should get a raise and train other Engineers how to build a loyal customer base. Thanks to Kris I’m going to stick with WordPress 🙂 Thank you WordPress for hiring such a talented, skilled and indispensable team member. KRIS DESERVES A RAISE!!!!! THANK YOU KRIS!!! PLEASE NEVER LEAVE!!!!

— Shay H.

I'm just sitting here thinking about how much I like blogging, and how much I love WordPress. You guys are great. The year end stats were fab. You make me all happy and warm and fuzzy. Usually computer stuff makes me crazy, but, even though I'm still learning, WordPress has been remarkably fun!

— Lynne W.

You guys at WordPress are great! Keep up the good work, I tell all my friends about you.

— Zoraida M.

WordPress has great customer service, be sure to quote me on that.

— Samuel A.

Thank you, so much for your help. Excellent support, all the way around; efficient, courteous, and and insightful, got another loyal customer here.

— Tyler C.

Due to age and circumstances my ability to write to my blog page became a problem. It was the intervention at the right time of Jen H, Happiness Engineer who provided enormous help and encouragement. With sensitivity, technological skill, and humane patience I was guided toward a path that I am now able to travel, always with the knowledge that should I need any more help, it is always available. For all of the above I am sincerely grateful.

— J.B.

Yoav did a splendid job helping me with setting up my WordPress.com site as my official website. He was patient, understanding, and responded in more than timely manner.

I've had similar situations of trying to deal with technical support and no one has ever been as accomodating as WordPress.com.

— Shaheen M.

I'd just emailed you folks about 5 minutes ago and you came back with the solution already? Man, i ought to learn something from you guys. You guys ROCK, are the best in the world for sure. This is world-class customer service by all means.

— Sunil N.

I have never ever gotten quicker, smarter, more generous, more diligent help from ANYONE online.

— Michael S.

WordPress.com is the best place to get 24/7 to get your site for perfection. I love the speed of support they provide, and appreciate their willingness and eagerness to help everyone out. WordPress.com compares to other website creators, and I could give you all of my gifts to you guys! Thanks so much :)!

— Billy

WordPress.com is the best place to get 24/7 to get your site for perfection. I love the speed of support they provide, and appreciate their willingness and eagerness to help everyone out. WordPress.com compares to other website creators, and I could give you all of my gifts to you guys! Thanks so much!

— Billy

I just wanted to send a note to all the WordPress staff to say THANK YOU! I am a total newbie at blogging, but WordPress is so easy to use that it's made things a breeze for me to start up my blog and to keep at it. You folks all ROCK!! Thank you so much for your work on WordPress! Happy Monday!
Oh also, the customizable features are AWESOME!

— Dodie G

A big thanks to all the Happiness Engineers at WordPress, who took my issue to heart and in hand.

The level of professionalism, efficiency, courtesy and helpfulness of the Happiness Engineering Team is *outstanding*, especially when one considers they're supporting a mostly free service.

I think many a company should take a page or even a chapter from their book!

— André F.

Many, many, many thanks for the incredible work you all do there! You guys make us all look so fantastic and it never ceases to amaze me how you all continue to evolve.

— Gail M.

Your company is incredible. I will tell everyone…

— Gary K.

Thanks very much for all your help and perseverance with this issue. It's good to see that real customer service is still alive and well, and for free, no less. You folks are great, and provide a great product.

— Anthony S.

Thank you for getting back to me so promptly, and so politely, for that matter.

— Edward B.

I wish you could be my teacher in person. However, the information you gave me is useful and I will continue learning as I go and send my questions to you if I'm struggling. It's great knowing you're out there.

— Suellen S.

WordPress.com has the BEST support team I have ever encountered. They are extremely helpful and have always responded to questions and fixed issues promptly.

— Alison

Thanks for helping me, I really appreciate such an efficient support from WordPress.

I'll continue to use your service and recommend it in my working environment.

— David F.

Thanks for the prompt response! I see why WordPress is so well-regarded now.

— Emil R.

All thanks go to WordPress.com. They provide an excellent service for my blog. The best thing about it all is that they do it for free!

— Tom

You literally are the best IT Support team in the world. Nobody even comes close to you!! I want to bake y'all a cake!!

— Nabeki G.

I couldn't have expected to have a more professional blogging home.

— Brad J.

You guys rock. Your rapid response and customer service generously given to a newbie like me have made me a loyal customer.

— Totoro C.