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Beta Testing of a new Kaspersky product

25 days ago

Community
Products for Home. English Forum
My Kaspersky

Community
Products for Home. English Forum
My Kaspersky

My Kaspersky

Get help with My Kaspersky account

61 Topics
235 Replies

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61 Topics

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I can't use my headphones. I don't think that the thing is broken. Did Kaspersky blocked the ability to use the thing and if it did, how to solve it

So I can’t use my headphones anymore. I plugged it in and the thing wont work. It happened since I download kraspersky. The application seems very trust-worthy but this problem is weird. Do you have any idea how to resolve the problem? Does it have anything to do with trusted application?

Kaspersky Shop don't recognise password

Hi, Few weeks ago I renew my debit card, so I have gone to change the payment data in order to renew my license. I log in My Kaspersky with no problem. In All my licenses I click in Manage suscription, which redirects me to “shop.kaspersky.es/enduser-portal/login” (My Kaspersky is in Spanish).Howeve...

No backup codes for 2FA?

Hi, Some time ago, it was enabled the option to activate 2FA on My Kaspersky website in order to have a better protection for the account. But I noticed that there isn’t any section where I can create backup codes if I both loose my SIM card and my smartphone, or even worse, if someone stole my phon...

Code to Mobile

When I try to log in to My Kaspersky I am asked to use a code that should be sent to my mobile number. Unfortunately, I am currently roaming outside the country of this number. As a result, I am not recieveing any codes. Is there another way to log in without this code? maybe a code from the authent...

Device control

Can 2 my kaspersky account have the right to control 1 device at the same time? 2. Can a license code be saved in multiple my kaspersky accounts?

Unable to change password on PC

Im trying to access My Kaspersky but it says i have to reconfirm my password. However, when i put in my password, it says error. Says the same thing when i try to change my password as it says its been 180 days since i change my password so i have change it, according to website. Im sure my password...

I accidentally entered the wrong e-mail address while opening my mobile my kaspersky account

first of all, have a good day, I accidentally entered the wrong e-mail address while opening my mobile my kaspersky account and therefore a verification was sent to this address. The e-mail I entered was being used.can the person using this account complete the installation of my kaspersky and see m...

Hello, I'm not talking about the vpn connection but I have a question about payment. [I keep getting errors in the zip code]

I keep getting errors in the zip code part. What should I do?

I want to contact the Administrator of the Forum here, what should I do?

Hello,I want to contact the Administrator of the Forum here, what should I do?GreetingsB. P.

Issues loging in to my Kaspersky. Error: Unable to connect to my Kaspersky.

When I try to open Kaspersky on my computer, I am asked to log in, however if I do, I am shown an error. Unable to connect to my Kaspersky. Is there an outage, or is the issue on my side?

Upgrade from Kaspersky internet security to kaspersky total security

Hi,I recently purchased kaspersky internet security license for 1 pc for 3 years. Currently 1074 left .I wanted to used kaspersky password manager, but that comes in kaspersky total security.I want to buy kaspersky total seurity for 1 pc for 3 years. How can i upgrade it? Will i need to pay for only...

I Am Not Able to Access My Kaspersky on Android

Some background: I currently have a Windows 10-based laptop and Android-based cell phone. My current Kaspersky subscription allows me to protect up to 3 devices. I seem to have no trouble accessing My Kaspersky from my laptop. Up until I got a new cell phone last month, I had never installed any Kas...

Device lost now somehow antitheft is turned off please help

I have lost my device huawei mate 20 lite now all of a sudden antitheft is off i cant take mugshots or erase device can anybody help me please

My Kaspersky desde Linea de comandos

¿Existe algun comando para iniciar sesión automáticamente en Mykaspersky??Encontré este en la web:vp.com license /add <activation code or key file> /password=<password> Pero solo es para introducir una Licencia en formato XXXX-XXXX-XXXX-XXX-XXXXYo quiero colocar mis datos de MyKaspersky...

Kaspersky Online Chat "Send" transcript, not working, since mid Feb 2021

Hello Kaspersky Expert Team: @Igor Kurzin, @Anton Mefodys, et al. Kaspersky Online Chat "Send" transcript, not working, since mid Feb 2021, may have been before, mid Feb is when it was formally logged. Chat ops have to manually send transcripts.Another Live Chat OLC failure. So much for automationTh...

Frequently asked questions about purchasing, Still need help? Kaspersky Technical Support phone 📞# 396230495, incorrect🙄

Hello Kaspersky expert team:Issue exists on both Digital River & Nexway pages: Frequently asked questions about purchasing (Digital River, ANZ)Frequently asked questions about purchasing (Nexway, ANZ) Thank youFlood+

Can't remove license key from my kaspersky.com

Hello, as the title says I can’t remove a total security key from my kaspersky.com. Is there any solution to that?

Unable to login into My Kaspersky from desktop application, "Please wait..."

Hello,Ive been using kaspresky since 5 years when I installed the application for the first time sign in into my kaspersky worked perfectly but after a complete reinstallation of the windows i’m not able to sign in. After I enter the username password the login process just keeps happening for hour...

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Расширенная защита

Kaspersky Internet Security

Быстрое и гибкое защитное решение, которое оберегает ваши данные, не замедляя работу устройств.

Купить Продлить

Максимальная защита

Kaspersky Total Security

Купить Продлить

Kaspersky Small Office Security

Несколько уровней защиты в составе единого, простого в использовании и эффективного решения

Купить Продлить

Kaspersky Security Cloud

Купить

Kaspersky Password Manager

Ваши пароли, документы и данные: всегда в безопасности, всегда под рукой

Купить

Премиум версия

Kaspersky Safe Kids

Ваш незаменимый помощник в защите детей в интернете и реальном мире

Купить

Kaspersky Secure Connection

Простое решение для защиты конфиденциальности и безопасности ценных данных

Купить

Advanced Suite

Kaspersky Internet Security

Fast, flexible security that safeguards your data & privacy without getting in your way.

Buy Renew

Premium Suite

Kaspersky Total Security

Multi-device protection with added parental controls, password management & VPN.

Buy Renew

Kaspersky Small Office Security

Effortless and reliable protection for your entire business.

Buy Renew

Kaspersky Security Cloud

All our security apps – at your fingertips. Protect yourself with security apps & features that suit you best.

Buy

Kaspersky Password Manager

All your passwords, documents & data. All in one place. Always to hand.

Buy

Premium version

Kaspersky Safe Kids

An app designed to help you protect your kids online and in the real world.

Buy

Kaspersky VPN Secure Connection

The secure and fast VPN service – your simple solution for online privacy and limitless browsing.

Buy

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