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PLUMB RIGHT

Founded 1988 • With Angi since August 2008

4.7

(566) Verified Reviews

Business Details

Phone Number

Address

6900 Winnetka Cir

Minneapolis, MN 55428

Description

Plumb Right- 763-561-3306 is a family owned and operated full-service plumbing company working in the Twin City Metro area since 1988. Winner of the North Dakota/Minnesota Better Business Bureau Torch Award for Ethics 2015-2016. We are committed to providing the best plumbing service at a fair and competitive price and dealing honestly and fairly with our customers. Plumb Right uses a straight forward pricing system with options so our customers always know what the exact price is before any work begins. We offer convenient two-hour appointment windows and answer our phones 24/7 so we are always available if you need us for an emergency. We offer Saturday appointments at Mon-Friday rates. we offer a 100% Satisfaction Guarantee. We offer two-year warranties on all parts furnished by Plumb Right and all labor performed by our technicians on new installations. All our employees are drug tested, background checked and professionally trained. We understand our responsibility to the environment and our community. Our customers have the opportunity to join our membership club that gives you a discount on all services. Fully licensed by the State of Minnesota and carry local city licenses including Minneapolis and St. Paul....

Verified Reviews

A few reviews for this pro...
1.0

09/10/2022


B M.

This was the biggest ripoff I've ever experienced. I purchased the comfort height toilet and the PlumbRight service person, Matthew, charged me $564.xx for the install. There was a replacement of the water line and value right at the toilet. Nothing major and every maintenance person I've checked with agreed I was totally ripped off by this company. I would never recommend them to anyone. Taking advantage of people just because you can is horrible.

Description of Work
Toilet Install (I purchased the toilet)

Category plumbing

5.0

07/15/2022


Wendy S.

The clog released during the inspection so no need to clean it. The plumber filled the sink and checked it several times to confirm it was clear. I have used Plumb Right several times. It is always a great experience.

Description of Work
Clogged sink

Category plumbing

5.0

06/24/2022


Chris H.

It went really well. Mathew did a great job and we appreciated his flexibility since the job was added to his schedule at the last minute and in the evening.

Description of Work
install new faucet and re-plumb beneath the sink.

Category plumbing

Service Provider Response

[Member Name Removed], Thanks for the good review! I am glad everything worked out and have a great week!!

5.0

04/29/2022


Chester D.

Thomas replaced a saddle valve and checked the operation of the humidifier. Thomas was so thorough that I can hardly wait for him to come back and service the rest of our plumbing at our new home. The water softener especially.

Description of Work
Replace saddle valve, Check humidifier, drained water heater

Category plumbing

Service Provider Response

Thank you for your excellent review! We value your business and congrats on the new home!

5.0

04/14/2022


Patrick W.

Extremely well. Great communication and quick repairs with decent pricing. Thank you!

Description of Work
Non emergency repairs

Category plumbing

Service Provider Response

Thank you for the great review. We thank you for your business!

5.0

02/19/2022


Maria T.

Great company! The texting software through Angi malfunctioned and my appointment was not confirmed, but they sent a plumber anyway. Thomas was great - professional, fixed the faucet quickly. Thank you!

Description of Work
Leaking shower faucet

Category plumbing

Service Provider Response

Thank you for your great review. I am so glad we were able to help! Have a great day.

2.0

12/20/2021


Kyle W.

**To be clear, my comments are in regard to quotes and estimates - I have not had any actual services performed by this company. Company will not quote or estimate a job over the phone and charges $69 to have someone visit to give you a quote. Seems silly to me that you can't estimate a job if I tell you how many feet of copper you'll need, and other pertinent details. But, they made my decision easy - I will find another company that will.

Description of Work
Asked for quote to run a gas line

Category gas leak repair

1.0

12/17/2021


Carol Z.

Unbelievably and laughably bad. I emailed and asked for an estimate for replacing a 40 gallon water heater. I gave the location and indicated I would prefer not have to have an onsite estimate. Waiting for someone to come during their usual two hour windows and then having multiple visits during the pandemic are not the way I want to do business. This is the reply I received: "Thanks for your reply. We do not do ballpark estimates. " Have a great day. Holly Blaser Administrative Support, Office Manager (763) 561-3306 6900 Winnetka Circle #350 Brooklyn Park, MN 55428

Description of Work
replace existing water heater

Category plumbing, water heater repair

5.0

09/14/2021


Dan F.

The particular faucet used a proprietary drain system - if I had any other style of faucet put in, it would have cost an extra $700 in labor. Erik instructed me to buy a replacement version of the same style of faucet - and I saved all of that money. This is why Plumbright is the best! They are honest, punctual, professional and they help me get the job done right for my tenants. Can't recommend them enough!

Description of Work
Installed a bathroom faucet and new stops in one of my rental units.

Category plumbing

Service Provider Response

Thanks for the thoughtful review! Here at Plumb Right we are always here to help and we try to give as many options as we can for our customers. Have a wonderful day!!

2.0

05/27/2021


SVETLANA M.

As soon as I mentioned that repair needs to be done for the property that is rented out, I was told they are not taking landlord requests.

Description of Work
Estimate for Water Softener Repair/Replacement

Category plumbing

5.0

05/21/2021


Jim C.

Everything as far as I know was wonderful with the interactions I had with them.

Description of Work
Need 40 Gallon, 40,000btu (approx), tall, 12 yr water heater installed in a triplex. Also want second bid for labor only as I may choose to purchase heater on my own. Current heater is starting to rust but not emergency.

Category plumbing, water heater repair

Service Provider Response

Thank you. Have a great day!

5.0

04/27/2021


MARTIN K.

Great. Thomas was courteous and professional, and kept me informed about everything that needed to be done. He was able to get all the work done (including going out and buying a new battery) in under 2 hours. Plumb Right kept me informed via emails and texts exactly when Thomas would arrive. Overall, it was a great experience.

Description of Work
Install new battery for backup sump pump; check that both sump pump and backup sump pump were in working order.

Category plumbing

Service Provider Response

Thanks for the great review!! We are here to help.

5.0

02/17/2021


Bob H.

👍 great Would definitely call them again!!!

Description of Work
New humidifier and faucets.

Category plumbing, water softeners, home remodeling

Service Provider Response

Thanks! We value your business!! Take care.

5.0

02/13/2021


Chester D.

GREAT! Got home Friday afternoon and discovered water in the basement. The hose for the drain pan for the water heater was plugged and the pan had holes in it, water everywhere. Shut off the water and started to mop up when I realized - FRIDAY NIGHT = Find a plumber. All closed. Finally found one that was still answering the phone. Plumb Right answered the phone and promised someone in a half hour. Pricing seemed reasonable, what choice did I really have. They were here by 5:30pm and finished around 7:30pm. First plumber got here and started cleaning up and removing the old tank and about 45 minutes later the second plumber showed with the new tank. We had to clean up the water and find a new drain pan and then they corrected the plumbing problems created by the last installation. They really knew what they were doing and took great care to keep the house clean and then cleaned up after themselves. Did I mention that it was below zero. I expected the final bill would be more than they quoted, but it was exactly what they quoted. There was a charge for after hours, but considering the competition (there was none) even my wife was happy. Erik and Devon were super nice and I just stayed out of their way. It was the best experience I have had with a plumber in years.

Description of Work
Friday Night water heater replacement

Category plumbing, water heater repair

Service Provider Response

Thanks for the great review! We love helping people. Have an excellent day.

5.0

02/11/2021


Lane R.

Fantastic job as usual. There's a reason we are repeat customers of Plumb Right: expertise and quality.

Description of Work
Toilet Replacement

Category plumbing

Service Provider Response

Thanks for the positive review! Stay warm and have a great week!

5.0

02/04/2021


Julie W.

Great - done on time and gave a recommendation that saved a lot of $$.

Description of Work
Repair of shower faucet handle.

Category plumbing

Service Provider Response

Thanks for the compliment! We are here to help. Have a great day.

5.0

01/26/2021


Rene S.

Thomas was courteous,, friendly, professional and well prepared to fix my leaking line pipe. He replaced the defective pipe. I will rehire him again. Proceeded to show him a kitchen faucet I would like to replace. He will comeback when I am ready to get the job done. He said this will save me money because I do not have to pay for diagnosis when I have it done. Just have to pay for labor. I have a faucet coming from Home Depot.

Description of Work
Repair leaking line pipe that delivers water to my bathroom sink.

Category plumbing, home remodeling

Service Provider Response

Thanks for the good review! We are here to help.

5.0

01/08/2021


CAROL K.

Fast, efficient, and courteous service.

Description of Work
Replace leaking main water supply shut off valve

Category plumbing

Service Provider Response

Thank you for the kind review!

5.0

01/04/2021


Kelly R.

I had a toilet installed 2 years and 14 days ago and noticed a small leak. The warranty is 2 years so technically I was outside the window, but the tech kindly tightened a bolt that had come a little loose and did not charge me anything. Very friendly and quick.

Description of Work
Toilet leak

Category plumbing

Service Provider Response

I am so glad he was able to help you out! Thank you for your business and Happy New Year!

5.0

01/02/2021


JoAnne M.

My experience with both plumbers was wonderful. Thomas came out on the weekend to assess the problem. Matthew arrived a couple of days later to fix a problem that was caused when I had my bathroom rehabbed. The original plumber had not installed it correctly and the tank always jiggled. Their solution had been to put plastic shivs in which never stayed put. I am thrilled that the tank is now very secure. I highly recommend Plumb Right.

Description of Work
Toilet was leaking

Category plumbing

Service Provider Response

Thanks for calling us! We are here to help! Happy New Year!!

5.0

12/17/2020


Bradley D.

It went great. He had to cut open our drywall ceiling to find an existing line, and tie into it. He tied into an existing line to get the job done with minimal required holes into our ceiling. Very impressed with the professionalism and the very reasonable pricing.

Description of Work
Run additional water line to kitchen faucet, replace faucet

Category plumbing

Service Provider Response

Thank you for the good review. We are here to help!

5.0

12/08/2020


Don P.

Fine. The applicable drain pieces were removed and replaced and tested. Thomas explained what work he did, why the pieces went bad, and how to prevent future problems. He also gave me some estimates of future work that I may want done. No pressure sales tactics were used.

Description of Work
Fix a leak in the kitchen sink drain line.

Category plumbing, dryer vent cleaning

Service Provider Response

Thanks for your great review! We are here to help. Take care.

5.0

11/23/2020


David S.

I could not be more pleased. Thomas was like an old friend showing up. very professional, friendly. could not have asked for a better person

Description of Work
Bath tub faucet fixed

Category plumbing

Service Provider Response

We appreciate hearing your kind words! Happy Holidays!!

5.0

11/21/2020


William B.

Thomas was a delight. Extremely helpful and informative. This was a saturday emergency call. Made sure I was aware of all he was doing and why. We were not able to complete the job but was able to isolate the issue so we could turn the water back on. Gave me a couple of things to think about to correct my shower issues.

Description of Work
Leaking faucet that needed to be capped so we could turn the water back on

Category plumbing

Service Provider Response

Thanks for your thoughtful and detailed review. We are here to help!

5.0

11/13/2020


LEANNE M P.

Erik knew exactly what to do and solved the problem immediately. I am very satisfied and will use this business in the future. Highly recommend.

Description of Work
Plugged toilet

Category plumbing, dryer vent cleaning

Service Provider Response

Thanks! We appreciate you taking the time to leave this kind review.

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    Business Highlights

    Emergency Services OfferedEmergency Services Offered
    Licensed
    Trade License Number
    PM065179
    Trade License Locale
    Minnesota
    Trade License Authority
    Minnesota: Contractors
    Trade License Expiration
    12/31/2022
    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    No
    Eco-Friendly Accreditations
    Yes
    Payment Options
    Check, Visa, MasterCard, American Express, Discover
    Emergency Service
    Yes
    Warranties
    Yes

    Services Offered

    Repair/Replace Water Lines • Faucets • Sinks • Toilets • Disposals • Water Heaters • Water Softeners • Sump Pumps • Install/Fix Gas Lines for Stoves & Dryers • Icemaker Lines • Unclog Slow Moving Drains • Free Estimates for Bath & Kitchen Remodeling • Check out our web site for more information on services.

    Services Not Offered

    Ask for details

    Frequently Asked Questions & Answers about PLUMB RIGHT

    How is PLUMB RIGHT overall rated?

    PLUMB RIGHT is currently rated 4.7 overall out of 5.

    What days are PLUMB RIGHT open?

    PLUMB RIGHT is open:

    Monday: 7:00 AM - 6:00 PM

    Tuesday: 7:00 AM - 6:00 PM

    Wednesday: 7:00 AM - 6:00 PM

    Thursday: 7:00 AM - 6:00 PM

    Friday: 7:00 AM - 6:00 PM

    Saturday: 8:00 AM - 4:00 PM

    What payment options does PLUMB RIGHT provide

    PLUMB RIGHT accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover

    Does PLUMB RIGHT offer free estimates?

    No, PLUMB RIGHT does not offer free project estimates.

    Does PLUMB RIGHT offer eco-friendly accreditations?

    Yes, PLUMB RIGHT offers eco-friendly accreditations.

    Does PLUMB RIGHT offer emergency services?

    Yes, PLUMB RIGHT offers emergency services.

    Are warranties offered by PLUMB RIGHT?

    Yes, PLUMB RIGHT offers warranties.

    What services does PLUMB RIGHT offer?

    PLUMB RIGHT offers the following services: Repair/Replace Water Lines • Faucets • Sinks • Toilets • Disposals • Water Heaters • Water Softeners • Sump Pumps • Install/Fix Gas Lines for Stoves & Dryers • Icemaker Lines • Unclog Slow Moving Drains • Free Estimates for Bath & Kitchen Remodeling • Check out our web site for more information on services.