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Awesome Appliance Repair

Founded 2010 • With Angi since March 2012

We are a small business that operates in the greater Sacramento area. We have a total of 3 technicians and a great office staff that is pleasant and professional. We've currently earned an A rating with the BBB due to our level of customer service and our 60 day guarantee on parts and labor.

Amenities

Free Estimates
no
Warranties
1 year on parts installed,90 days on labor
Senior Discount
10%
Eco-Friendly Accreditations
No
Bonded
Insured
This pro has not provided any licensing information to Angi at this time.All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.

Verified Reviews

5.0

(19) Verified Reviews

Showing 1-19 of 19 reviews
Sue Ellen J.
5.0
11/15/2017
They've done a very good job. They arrived on time when they said they would, which is important to me. They also called ahead of time to say that they were on their way, which was very helpful. They were very reliable. They talked to other people, if there were concerns that they couldn't answer themselves. We felt very comfortable with them. I would use them again. I thought the work was fine.
Description of Work
They repaired a washer.
Category
appliance repair
Cara M.
5.0
08/21/2017
They called first thing the next morning to schedule an appointment and even had openings for that morning, but I had to put it off until a few days later due to my work schedule. They sent a text showing me when my technician would arrive. He was even a few minutes early for our scheduled window! Alonzo was very professional and personable. He took the time to explain exactly what to look for and what to do if I noticed it again. It turned out that it worked fine when he was here, but it was nice to have the peace of mind that everything was working correctly and to have the information for what to do moving forward. I am very happy with my experience and would definitely use them again if I have any other appliance problems!
Description of Work
I smelled gas when trying to pre-heat my oven.
Category
appliance repair
Susan H.
5.0
02/13/2017
Ken Thomas quickly analyzed the problem as a faulty control panel. He left to get the replacement part and was back within the hour. , instead of the usual " you need a new part, we have to order it ....... back in 2 weeks " that is the response from many other technicians. He was very personable, professional and most importantly, on time. They even have a system that enables the customer to track their vehicle as they drive to your appointment. I was very impressed with the whole service from first call to completion of the job. I highly recommend this company and would definitely call them for any repair in the future.
Description of Work
2 burners weren't working on my range.
Category
appliance repair
Gordon N.
5.0
08/06/2016
Their name describes their service, just Awesome. I had contacted several other repair companies, but Awesome was the only one that immediately returned my call, scheduled a visit for the same afternoon, and performed the repair in a timely, courteous and professional manner. Although the initial assessment was that the pump needed replacement, Alonzo checked the tubing going to the pump first. As he suggested might be the problem, there was a quarter (actually two quarters), stuck in the evacuation pipe, preventing the pump from evacuating the inner drum of our Samsung washing machine. By performing that simple check, Alonzo saved us over a hundred dollars to replace the pump. Thanks Alonzo for your experience, insight and honesty. We can sincerely and enthusiastically recommend Awesome Appliance Repair for their timeliness, responsiveness, and integrity. We will certainly use them again.
Description of Work
Washing machine was not working properly, stopping at the spin cycle and not draining.
Category
appliance repair
Deborah M.
5.0
01/22/2016
unknown
Description of Work
I had a problem with my refergirator. Called very professional on phone, setup an appointment within 24 hours of my initial call. Came out immediately identified the problem, showed me the problem and fully explained to me the problem and fix it. Told me he would have to go out and to buy the part replacement [art and how much it would cost. Came back the next day and fixed and it has worked perfectly since then. He was great, efficient, personable and fast. He would be the first person I call when and if I have a problem with any of my large appliances.
Category
appliance repair
Tim M.
5.0
01/29/2015
they quickly analyzed the problem- a faulty computer board that didn't turn on the freezer defrost - ordered it for day after install- part didn't come in with shipment so they went to the distributor personally and retrieved the part for an on-time delivery/install - they were early at each appointment - service that definitely lived up to their name!
Description of Work
Repaired a non-working refrigerator -
Category
appliance repair
Katherine B.
5.0
01/27/2015
Professional and punctual. The installation was done quickly, and Alonzo double checked everything before he left. He gave some great tips and info on using the new unit. He was very neat and careful. Although our landlord paid for the service, we would definitely use them in the future if we were footing the bill.
Description of Work
Installed new dishwasher. Previously, had come out for an estimate to repair an older leaking dishwasher.
Category
appliance repair
Jacquelyn C.
5.0
01/27/2015
From the moment that I spoke to Cynthia when I made the appointment I knew I was in good hands. Daniel arrived on time and was extremely personable and knowledgeable! He took the time to explain dos and don'ts! Checked out my dryer , as it wasn't during as efficient as I would like. Pulled out a lot of lint that had been collecting outside in the vent. Replaced the boot and checked operations to make sure there was no more leaking. I am highly impressed with Awesome Appliance Repair, and would use them once again should I need their services!!!
Description of Work
Replaced ripped door boot on Washing machine and tested operations of washing machine and dryer.
Category
appliance repair
Cheri D.
5.0
11/21/2014
It went very well. They were very professional and I appreciated the work they did. They were very good about follow up and communication.
Description of Work
I had my washing machine repaired.
Category
appliance repair
Kathy H.
5.0
06/06/2014
unknown
Description of Work
Technician was able to come out the same day to look at the refrigerator. I told him the problem when I called and within a short period of time he was able to determine the problem and an estimate of what it would cost to repair. I opted not to repair the refrig as it was old and it was to costly to repair.
Category
appliance repair
Steven U.
5.0
06/03/2014
The problem was diagnosed quickly and the part replaced. There have been no problems since then.
Description of Work
Installed new refrigerator condenser fan.
Category
appliance repair
Trudy G.
5.0
10/21/2013
The dishwasher had been leaking for a while and there was water damage and a messy area under the sink. The repairman vacuumed with a wet vac under the sink and mopped up the dirt there and cleaned the towels up, too. He double checked his work and ran the washer to be sure everything was running well. He was courteous and very professional. Stellar work!
Description of Work
Awesome Appliance repairman replaced the old motor of our dishwasher.
Category
appliance repair

Service Provider Response

thanks [Member Name Removed], I have already told Daniel how you felt about his work after our conversation. I truly appreciate your review of our company and hope we have a chance to do business again in the future.
Allison J.
5.0
10/04/2013
The technician Alonzo came out to our home and diagnosed the problem with no difficulty. He fixed it and even told us about other items that were going bad but are not broken at this time. We were very happy with their professionalism and honesty. We will definitely call them if we need other repairs.
Description of Work
Fixed our oven
Category
appliance repair

Service Provider Response

Thanks [member name removed] ... I'll be sure to pass this on to Alonzo, he's been a great addition to Awesome's team and these type of comments confirm our feelings about him. Thanks again and we hope to hear from you again if you ever need repairs done.
Ronald J.
5.0
04/26/2013
Outstanding service and knowledge! Will use them again!
Description of Work
Repaired our Dryer
Category
appliance repair, small appliance repair
Delores H.
5.0
03/01/2013
It went excellent. I was very pleased with his service.
Description of Work
They came out to look at my microwave that went out.
Category
small appliance repair
Sheryl M.
5.0
11/23/2012
Ken actually came early because it was a refrigerator problem and everything was defrosting. He had it fixed and was out the door before the actual sceduled time. Amazing!
Description of Work
Installed a new compressor switch.
Category
appliance repair
Delores H.
5.0
06/05/2012
I have home shield product insurance so the last time they came I paid them only basic amount. I would highly recommend them because they are very efficient. They are fast workers because they found the problem right away and went right to it. They were very respectful. They were number two in Angie’s List so I went to them and was very impressed with them. I don’t have anyone to compare their prices with.
Description of Work
I used Awesome Appliance for fixing my microwave and refrigerator.
Category
appliance repair
Steven U.
5.0
05/17/2012
cost was based on home warranty service call price--repair persons came in to determine part needed and came back later that day to make repair, which was done correctly.
Description of Work
replaced spring assembly on dishwaher door
Category
appliance repair
Chris C.
5.0
03/30/2012
They were friendly and helpful. There were on time, did a good job and I had no problems with the repairs at all. I would use them again in the future.
Description of Work
I used Awesome Appliance to clean out my dishwasher. There was a lot of food debris and they cleaned it out.
Category
appliance repair

Phone

Address

2306 J st 210

Sacramento, CA 95816

Other Information

Services offered

We repair all appliances in your home with in the 2 hour window you set up with our dispatch team. We repair: washers, dryers, refrigerators, ovens, microwaves, dishwashers, coooktops, ranges, trash compactors, and stoves. We currently do not provide installation service or delivery of appliances. Our main goal is to fix the appliance the same day if at all possible.

Services not offered

we do not install appliances or sell appliances. We do not provide estimates over the phone (we find this practice as irresponsible and misleading).

Payment options

American Express
Check
Discover
MasterCard
Visa

FAQ

Awesome Appliance Repair is currently rated 5 overall out of 5.

Awesome Appliance Repair is open:

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 12:00 PM

Awesome Appliance Repair accepts the following forms of payment: American Express, Check, Discover, MasterCard, Visa

No, Awesome Appliance Repair does not offer free project estimates.

No, Awesome Appliance Repair does not offer eco-friendly accreditations.

No, Awesome Appliance Repair does not offer a senior discount.

No, Awesome Appliance Repair does not offer warranties.

Awesome Appliance Repair offers the following services: We repair all appliances in your home with in the 2 hour window you set up with our dispatch team. We repair: washers, dryers, refrigerators, ovens, microwaves, dishwashers, coooktops, ranges, trash compactors, and stoves. We currently do not provide installation service or delivery of appliances. Our main goal is to fix the appliance the same day if at all possible.

we do not install appliances or sell appliances. We do not provide estimates over the phone (we find this practice as irresponsible and misleading).

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