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5554 Topics

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Kaspersky protection not blocking youtube adds

Hi, There seems to be a bug with Kaspersky protection on edge, it doesn’t block any adds on youtube? Can this be investigated please. Many thanks

Kaspersky Total Security

BattleNet problems

Hello!I have a trouble to connect battle.net cdn. If i turn off defence, battle net also could not connect to cdn, but if i exit program my problem goes away. In program (ksc) logs are empty. During ksc working in logs in my router (routerOS) there are no any attempts to connecting battle net ip adr...

Kaspersky Security Cloud

Como eliminar licencia de Kaspersky Console

Por error he agregado una licencia a mi Kaspersky Console https://ksos.kaspersky.com/MyLicenses#/ Hay manera de eliminarla para poder usarla a en otra cuenta?

My Kaspersky

Activation code is invalid in your region

Hello,I left Nigeria to France for a company long training and my Anti-virus got expired and my company sent me a new key . Got an error message activation code is invalid in your region. Please, help to resolve this urgently.

Kaspersky Anti-Virus

Microsoft Outlook Extension, What benefits does the add-in/extension connection offer in return for the increased CPU load?

Hello. I noticed the following while testing KIS with Outlook:There is an option called “Connect Microsoft Extension” (default enabled) and there is a corresponding add-in installed in Outlook. Disabling this option decreases KIS CPU load while IMAP transfer is happening.What benefits does the add-i...

Kaspersky Internet Security

Kaspersky Cloud Free 21.3.10.391(f) and Windows 11, support window shows Windows 10.

Hi, I hope the day is going well!Recently I discover some issue on Kaspersky Cloud Free 21.3.10.391(f) and Windows 11.Opening Kaspersky than the support icon near the settings icon that can be found on bottom left showing I’m on Windows 10 when I’m on Windows 11.I hope Kaspersky can fix this in the...

Kaspersky Free for Windows

Issues with device report and blocking site

No reports are being generated despite the device being used. Please help. Also, blocked site: https://www.getepic.com/ not being blocked.

Kaspersky Safe Kids

No Internet Connection when using Kaspersky VPN

I used VPN so far with no problem. Now it prevents me from connecting to the web. I updated to Win 11 Home. No idea how to fix this! Internet runs smooth when disabling VPN, using different VPN servers did not change anything. Can somewhen help me to the right settings?

Kaspersky VPN Secure Connection

Why can't I update Kaspersky Password Manager?

I use Kaspersky premium products.I can't update Kaspersky Password ManagerThe version I'm using Kaspersky Password Manager 9.0.2.19011 (s)After automatically updating to Kaspersky Password Manager version 9.0.2.19011(s), I am unable to Check for updates.Who is like me?

Kaspersky Password Manager

Malware is not detected

Hello, I have two malware samples that cannot be detected by KSC 21.3.10.391 (Patch F). I already contacted Kaspersky AntiVirus Lab (KL-1151457), they can’t do anything with the issue that I encountered and asked me to get assistance from the support team.However, the malware samples have been teste...

Virus and Ransomware related questions

Can KSK monitor the screen time when the device is not connected to network?

Hello, I am wondering if my kid only turns on the PC without connecting it to the WiFi or any network, would KSK still be able to continuously monitor the screen time? Thanks!

Kaspersky Safe Kids

Computer shutting down

Recently my desktop computer kept shutting down “Device ran into problems need to restart” with a symbol. I thought I had a virus and ran the complete scan on my device and external harddrive. I have taken my desktop into a service consultant and started to use my laptop. All of a sudden it is...

Kaspersky Total Security

KPM for Linux?

I have seen a couple old / closed posts on this topic, but I am pleading anew: Kaspersky, I’m begging will you PLEASE create a Linux compatible version of Kaspersky Password Manager? This is by far your best and most useful software, and many customers (current and otherwise) would love to be able...

Kaspersky Password Manager

Kaspersky Total Security block keyboard input in Firefox.

Hello, I’m using Kaspersky Total Security 20 on Windows 10 2004. Since the last couple of weeks, Kaspersky is blocking my keyboard when I type on something on Firefox at some pages like Amazon, banking, etc, it annoys that I have to type on Notepad once then copy into the browser. It doesn’t matter...

Kaspersky Total Security

Unable to run Kaspersky Password Manager

I am unable to launch Kaspersky Password Manager.A short while ago I purchased and downloaded an application called Restoro. During one of its sweeps this software identified KPM as malware and deleted it! I've since reinstalled KPM but have been unable to run it and access the vault. Each time I cl...

Kaspersky Password Manager

Kaspersky Password Manager 9 has no proper search function

Recently the search funtion of the Kaspersky Password Manager 9 (Win10) does not work as expected. When I type a word of a website login, for example ‘cornelsen’, it really should show me this as first entry: Instead it shows me this (while the entry I was looking for comes up last): That’s really n...

Kaspersky Password Manager

Web anti virus detected malicious tool

When I go to website web anti virus blocked some scripts to download on my pc. I wanna ask that In report it shows for the first two time it blocked the script and for the third time it says item detected Is that script downloaded in my pc or not.

Virus and Ransomware related questions

Kaspersky VPN keep loosing conection every 2seconds

HII have reisntall it i have re boot my desktop . I have it for months . I thought some update will fix it but it does not change. It does not matter which location i use . I have paid extra for VPN and its usless most of the timeWhat can i do ?Thanks

Kaspersky VPN Secure Connection

Exclusion bug

Win version: 7/10 21H1/11 21H2Product: Kaspersky Security Cloud Free 21.3.10.391Hi,Exclusion is not working at all, i tried to exclude the folder/file/hash even adding the files as trusted nothing worksalso disabled the antivirus/restarted the system and still not workingOnce i access the files or s...

Virus and Ransomware related questions

Sin in to my Kaspersky - missing Decline - do not remind me option

I’m sure I raised this topic the other day, it’s disappeared Let’s try again. Thank you Flood

Kaspersky Total Security

Kaspersky Internet Security Not Working on Android 12

Internet Security keeps crashing on launch.When will we get Android 12 support?

Kaspersky Internet Security

Thunderbird Inbox folders disappeared

I opened Thunderbird to find that the folders I had created under the Inbox had all disappeared (I had simply added folders for the year in question...2021, 2020, 2019 etc and I place emails I wish to save in the year they were created). I am still receiving emails as normal.The suggestion is that K...

Kaspersky Internet Security

VPN stops working, and then fails to reinstall

I once had Kaspersky VPN 4.0 installed in my computer. One day it tells me “there’s no network” even though my internet is fine. I asked customer service and they recommend that I reinstall the program. I’ve used Kavremover, removed the old program, and cleaned out all the remnant folders.However, w...

Kaspersky VPN Secure Connection

Secure traffic in Window Operating System not monitored

Notification Center give warning that Kaspersky is not monitoring traffic on Windows System. Recommendation was to manually input root certificate into browsers and thunderbird. I did this, still getting notification

Kaspersky Security Cloud

Location tracking and battery percentage left don't work on SafeKids

Hi, The location tracking and battery percentage left dont’t work i.e. I can’t see these data from my daughter’s device. The other features are also inactive from time to time. Is it depending on whether the tracked device is in use at the moment when the parent want to check these information?

Kaspersky Safe Kids

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Ваш незаменимый помощник в защите детей в интернете и реальном мире

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An app designed to help you protect your kids online and in the real world.

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The secure and fast VPN service – your simple solution for online privacy and limitless browsing.

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Kaspersky Internet Security

Быстрое и гибкое защитное решение, которое оберегает ваши данные, не замедляя работу устройств.

Купить Продлить

Максимальная защита

Kaspersky Total Security

Купить Продлить

Kaspersky Small Office Security

Несколько уровней защиты в составе единого, простого в использовании и эффективного решения

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Kaspersky Security Cloud

Купить

Kaspersky Password Manager

Ваши пароли, документы и данные: всегда в безопасности, всегда под рукой

Купить

Премиум версия

Kaspersky Safe Kids

Ваш незаменимый помощник в защите детей в интернете и реальном мире

Купить

Kaspersky Secure Connection

Простое решение для защиты конфиденциальности и безопасности ценных данных

Купить

Advanced Suite

Kaspersky Internet Security

Fast, flexible security that safeguards your data & privacy without getting in your way.

Buy Renew

Premium Suite

Kaspersky Total Security

Multi-device protection with added parental controls, password management & VPN.

Buy Renew

Kaspersky Small Office Security

Effortless and reliable protection for your entire business.

Buy Renew

Kaspersky Security Cloud

All our security apps – at your fingertips. Protect yourself with security apps & features that suit you best.

Buy

Kaspersky Password Manager

All your passwords, documents & data. All in one place. Always to hand.

Buy

Premium version

Kaspersky Safe Kids

An app designed to help you protect your kids online and in the real world.

Buy

Kaspersky VPN Secure Connection

The secure and fast VPN service – your simple solution for online privacy and limitless browsing.

Buy

Suite avancée

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Une solution de sécurité rapide et flexible qui protège vos données et votre vie privée en toute discrétion

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Suite complète spéciale sécurité et vie privée pour PC, Mac et mobile

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De l'antivirus aux outils de protection de la vie privée et de performances, sélectionnez ce dont vous avez besoin pour vous protéger contre les cybermenaces, les spywares et les cybercriminels.

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Un coffre-fort hautement sécurisé pour vos mots de passe et documents confidentiels

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Contrôle parental et traceur GPS pour garantir la sécurité de vos enfants

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Chiffrez votre connexion pour surfer en sécurité à la maison et sur le Wi-Fi public

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Kaspersky Small Office Security verbindet die Einfachheit von Sicherheitsprodukten für Privatanwender mit speziellen Funktionen – so ist Ihr Unternehmen stets rundum geschützt.

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Kaspersky Security Cloud

Vom Antiviren-Programm über den Schutz der Privatsphäre bis hin zu Leistungstools: Treffen Sie Ihre eigene Auswahl zum Schutz vor Bedrohungen wie Malware, Spyware und Hackern.

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Kaspersky Password Manager

All Ihre Passwörter, Dokumente und Daten – an einem Ort und immer zur Verfügung

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Diese Lösung hilft Ihnen dabei, Ihre Kinder vor digitalen Bedrohungen zu schützen.

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Verilerinizi ve gizliliğinizi sizi rahatsız etmeden koruyan hızlı, esnek güvenlik.

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Ek ebeveyn denetimleri, parola yönetimi ve VPN ile çoklu cihaz koruması.

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Kaspersky Small Office Security

Sürekli ilgi istemeyen ve iş önceliklerinize odaklanmanızı sağlayan bir güvenlik çözümü

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Kaspersky Security Cloud

Tamamen size özel koruma. Sizi güvende tutmak için çevrimiçi alışkanlıklarınıza ve tercihlerinize göre ayarlanabilen kapsamlı bir çözüm.

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Kaspersky Password Manager

Tüm parolalarınız, belgeleriniz ve verileriniz. Hepsi tek bir yerde. Her zaman elinizin altında.

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Çevrimiçi ortamda ve ötesinde ailenizdeki tüm çocukları korumanıza yardımcı olmak için tasarlanmıştır

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Çevrimiçi gizlilik ve internette daha fazlasını keşfetmeniz için basit çözümünüz.

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Advanced Suite

Kaspersky Internet Security

Snelle, flexibele beveiliging die uw gegevens en privacy beschermt zonder u in de weg te zitten.

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Kaspersky Total Security

Bescherming voor meerdere apparaten met extra ouderlijk toezicht, wachtwoordbeheer en VPN.

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Kaspersky Small Office Security

Een beveiligingsoplossing die uw aandacht niet opeist, zodat u zich kunt richten op uw zakelijke kernactiviteiten

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Bescherming zo individueel als u zelf bent. Een uitgebreide oplossing die zich aanpast aan uw online gewoonten en voorkeuren om u veilig te houden.

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Kaspersky Password Manager

Al uw wachtwoorden, documenten en gegevens. Alles op één plek. Altijd beschikbaar.

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Uw eenvoudige oplossing voor online privacy en het ontdekken van meer van het Web.

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Uw eenvoudige oplossing voor online privacy en het ontdekken van meer van het Web.

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Suite avanzata

Kaspersky Internet Security

Sicurezza flessibile e veloce che protegge i tuoi dati e la privacy senza ostacolare le tue attività.

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Suite premium

Kaspersky Total Security

Protezione multidispositivo con funzionalità di controllo genitori, gestione delle password e VPN aggiuntive.

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Kaspersky Small Office Security

Una soluzione di sicurezza che non richiede il tuo intervento e ti consente di concentrarti sulle priorità aziendali

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Kaspersky Security Cloud

Protezione su misura. Una soluzione completa che si adatta alle tue abitudini e preferenze online per tenerti al sicuro.

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Kaspersky Password Manager

Tutte le password, i documenti e i dati. Tutto in un'unica posizione. Sempre a portata di mano.

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Versione premium

Kaspersky Safe Kids

Progettato per aiutarti a proteggere i bambini della tua famiglia online e non solo

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Kaspersky VPN Secure Connection

La tua soluzione semplice per la privacy online e l'esplorazione avanzata del Web.

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Pacote Advanced

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Segurança de forma rápida e flexível para proteger os dados e a privacidade com muita praticidade.

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Kaspersky Total Security

Proteção multidispositivo com a adição de controles parentais, gerenciamento de senha e VPN.

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Kaspersky Small Office Security

A solução em segurança que não toma tempo, permitindo direcionar o foco para as prioridades da empresa.

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Kaspersky Security Cloud

A proteção adequada para o seu perfil. Uma solução flexível que se adequa aos hábitos e preferências on-line para manter a segurança.

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Kaspersky Password Manager

Todas as senhas, documentos e dados. Tudo em um único lugar. Sempre à disposição.

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Versão Premium

Kaspersky Safe Kids

Desenvolvido para proteger todas as crianças da família durante as atividades on-line e além

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Kaspersky VPN Secure Connection

A solução simples para manter a privacidade on-line e explorar todos os recursos da Web.

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Paquete avanzado

Kaspersky Internet Security

Una seguridad rápida y flexible que protege sus datos y privacidad sin generar molestias.

Comprar Renovar

Paquete premium

Kaspersky Total Security

Protección para varios dispositivos a la que se han añadido controles parentales, administración de contraseñas y VPN.

Comprar Renovar

Kaspersky Small Office Security

Una solución de seguridad que no requiere de su atención, lo que le permite concentrarse en sus prioridades empresariales

Comprar Renovar

Kaspersky Security Cloud

Una protección tan personal como usted. Una solución integral que se adapta a sus hábitos y preferencias en línea para mantener su seguridad.

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Kaspersky Password Manager

Todas sus contraseñas, documentos y datos. Todo en un solo lugar. Siempre a mano.

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Versión premium

Kaspersky Safe Kids

Diseñada para ayudarle a proteger a todos los niños de su familia en línea y mucho más

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Kaspersky VPN Secure Connection

Su solución sencilla para la privacidad en línea y para explorar más en la Web.

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