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Products for Home. English Forum

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Discuss products and services, get support from Kaspersky users and experts

5781 Topics

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the status said: no available update package

dear my database could not complete its update, the status said: no available update package but at the same time it recommend me to run the update, i do not know how to fix it, any suggests ?

Kaspersky Total Security

kts19 update problem: not all components updated

I periodically get this problem when my KTS 2019(e) updates, it says: 'update of databases and application modules: not all components were updated'. I've tried uninstalling and clean installing kts again but occasionally this issue occurs. Any idea how to resolve it please? Thanks

Kaspersky Total Security

Arlo.netgear website redirects back to the login page. [Solved][Closed]

I am trying to access my arlo.netgear.com account.. when I go to the login it tries going to the home page of account but redirects back to the login page. I've tried on all browsers chrome, IE, MS Edge, Firefox. On chrome I get the error message that i need to update flash. I have the latest versio...

Kaspersky Total Security

rename large file with 'dos' command, computer froze.

i tried to rename one large file (250GB) with 'dos' command 'rename file' and after few seconds my computer froze because KAV loaded it into memory and then available RAM was 0 bytes! the only solution - restart computer. of course added to exclusion that file but nothing good happened! should be an...

Kaspersky Free for Windows

touchpad doesn't work

touchpad setting on but touchpad doesn't work since re-install of Kaspersky

Kaspersky Total Security

Error: Not enough memory. Why won't my application database update?

Application database were not updated Error: Not enough memory

Kaspersky Total Security

Warning event id 1530 [Closed]

I'm using KIS 19 on Win 7 SP1 Everytime I shutdown my PC, a warning entry is created in Windows event log (1530 Event ID entry) Details : Windows detected your registry file is still in use by other applications or services. The file will be unloaded now. The applications or services that hold you...

Kaspersky Internet Security

Virus.Win32.Sality

my computer is infected by Virus.Win32.Sality ….please advice how to remove it....

Virus and Ransomware related questions

KIS found and scanning a lot more files than I have on D drive. [Closed]

Ran selective scan on my drive D which contains over 28 000 files but kaspersky found 46 000 now it is over 90 000 99% and until the end less than a minute one hour is one minute? Still scanning and scanning And also 99% of RAM usage 16GB after kaspersky finished scan RAM from 99% to 17 act...

Kaspersky Internet Security

Silicon Labs Website Search not working with Kaspersky Total Security enabled

Hi, I am experiencing issues with the functionality of one website that I frequent visit due to code development: www.silabs.com It is the website from Silicon Labs and when Kaspersky is active, the search function on this website does not work. This happens with Google Chrome and with MS Interne...

Kaspersky Total Security

What's the differences between Kaspersky Free and Kaspersky Security Cloud - Free? [Solved][Closed]

NOTE TO MODERATORS - Since I'm not sure where this thread should be, feel free to move this thread to wherever it may be appropriate. I was wondering what's the difference between Kaspersky Free for Windows and Kaspersky Security Cloud - Free in terms of on a Windows PC and which one is better on a...

Kaspersky Free for Windows

Database Update

Though my licence is valid and internet connection is on, Kaspersky is not updating the database. Even manual updation has failed.

Kaspersky Total Security

error updating components SW2 and KLAVA. Database update failed! [Closed]

I was able to update the database on daily basis but since this morning it's been failing with error updating components SW2 and KLAVA. Please help me resolve this error! Thank you!

Kaspersky Internet Security

How to restore a file quarantined by TDSKiller (windows 10) [MOVED] [Closed]

I allowed TDSKiller to "copy to quarantine" a .sys file that was in my c:\windows\system32\drivers folder. I would like to restore that file. How do I do that? Thanks for your help. //Mod Note: moved to proper section.

Kaspersky Internet Security

protect my android phone [Closed]

how do i protect my android phone ?

Kaspersky Anti-Virus

exceeded maximum number of activations allowed [Closed]

I just want to use my activation key i.e "[Key removed]" on other system but when i activate other system then it show you have exceeded maximum number of activations allowed for the entered activation code. So please reset again that code and allow me to activate that code on other system.

Kaspersky Internet Security

KIS and NordVPN, slow web pages. [Closed]

KIS 2019 is stopping me from accessing dnsleak.com and may be reponsible for slowing down my vpn as web pages take ages to load and sometimes(often) cutoff. In addition my BT email connection sometimes hangs and sometimes takes ages. web pages sometimes just hang but when I switch KIS off they wor...

Kaspersky Internet Security

ALERT - "Restart required", "Your PC needs to be restarted to finish setting up this device", "Kaspersky Lab power events provider"

FYI all: Windows ALERT = : Kaspersky new version, patch release update. ---------------------------------------------------------- Question - with the following setting selected, how/why has the patch been pushed? https://help.kaspersky.com/KTS/2019/en-US/68283.htm Do not download new versions...

Kaspersky Total Security

Certain sites fail to open in Safe Money [Solved][Closed]

I have several banking sites that are set up in Safe Money. For a long time, all of these sites opened in Safe Money with no problems. In the past few weeks, two of the sites have started opening in a regular window. I have cleared cache/cookies, removed the sites from the Safe Money list and added...

Kaspersky Total Security

Internet quits working with Secure Connection

I cannot connect to the internet with secure connection. What do I need to do?

Kaspersky Total Security

Kaspersky secure connection

Hi, I subscribed to Kaspersky secure connection but the service doesn't offer me a VPN for Brazil. Is it possible to add this country to my annual subscription? thank you in advance and I look forward to hearing from you, João Grilo

Kaspersky VPN Secure Connection

newfile.club

I keep on getting notifications from a site newfile.club.com. Despite several full scans, and no threats suggested from the scan, I am still receiving notifications from the site. How can i get rid of this annoyance/ Thanks

Kaspersky Total Security

KId manages to desactivate and uninstall KSK

Hello my 12y kid who is not especially a geek find a way to desactivate or even more to uninstall kaspersky Safe kids from his android phone (brand: WIKO) making KSK totally useless at this stage can someone help me with 2 answers please: 1/ is it a known issue ? many videos on yutube to explain h...

Kaspersky Safe Kids

How do I stop Kaspersky from prompting me that I have switched the webcam off.

I have turned of my webcam as I don't want any apps to use it. I only want to use it for person communication within my family. Since turning it off I am constantly prompted by Kaspersky that I have switched the webcam off. How do I stop Kaspersky from doing this other than uninstalling Kaspersky. W...

Kaspersky Total Security

Nextyourcontent Adware, Mac. [Closed]

Hello How to remove this annoying malware from my mac book using kaspersky ? //edit: Title refined.

Kaspersky Internet Security

Page 223 / 232

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Ваш незаменимый помощник в защите детей в интернете и реальном мире

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An app designed to help you protect your kids online and in the real world.

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The secure and fast VPN service – your simple solution for online privacy and limitless browsing.

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Kaspersky Internet Security

Быстрое и гибкое защитное решение, которое оберегает ваши данные, не замедляя работу устройств.

Купить Продлить

Максимальная защита

Kaspersky Total Security

Купить Продлить

Kaspersky Small Office Security

Несколько уровней защиты в составе единого, простого в использовании и эффективного решения

Купить Продлить

Kaspersky Security Cloud

Купить

Kaspersky Password Manager

Ваши пароли, документы и данные: всегда в безопасности, всегда под рукой

Купить

Премиум версия

Kaspersky Safe Kids

Ваш незаменимый помощник в защите детей в интернете и реальном мире

Купить

Kaspersky Secure Connection

Простое решение для защиты конфиденциальности и безопасности ценных данных

Купить

Advanced Suite

Kaspersky Internet Security

Fast, flexible security that safeguards your data & privacy without getting in your way.

Buy Renew

Premium Suite

Kaspersky Total Security

Multi-device protection with added parental controls, password management & VPN.

Buy Renew

Kaspersky Small Office Security

Effortless and reliable protection for your entire business.

Buy Renew

Kaspersky Security Cloud

All our security apps – at your fingertips. Protect yourself with security apps & features that suit you best.

Buy

Kaspersky Password Manager

All your passwords, documents & data. All in one place. Always to hand.

Buy

Premium version

Kaspersky Safe Kids

An app designed to help you protect your kids online and in the real world.

Buy

Kaspersky VPN Secure Connection

The secure and fast VPN service – your simple solution for online privacy and limitless browsing.

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Chiffrez votre connexion pour surfer en sécurité à la maison et sur le Wi-Fi public

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Schützen Sie Ihre Internet-, Einkaufs-, Chat- und Datenaktivitäten auf Ihren PC-, Mac- und Android-Geräten.

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Verilerinizi ve gizliliğinizi sizi rahatsız etmeden koruyan hızlı, esnek güvenlik.

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Ek ebeveyn denetimleri, parola yönetimi ve VPN ile çoklu cihaz koruması.

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Sürekli ilgi istemeyen ve iş önceliklerinize odaklanmanızı sağlayan bir güvenlik çözümü

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Kaspersky Security Cloud

Tamamen size özel koruma. Sizi güvende tutmak için çevrimiçi alışkanlıklarınıza ve tercihlerinize göre ayarlanabilen kapsamlı bir çözüm.

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Tüm parolalarınız, belgeleriniz ve verileriniz. Hepsi tek bir yerde. Her zaman elinizin altında.

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Çevrimiçi gizlilik ve internette daha fazlasını keşfetmeniz için basit çözümünüz.

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Snelle, flexibele beveiliging die uw gegevens en privacy beschermt zonder u in de weg te zitten.

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Bescherming voor meerdere apparaten met extra ouderlijk toezicht, wachtwoordbeheer en VPN.

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Een beveiligingsoplossing die uw aandacht niet opeist, zodat u zich kunt richten op uw zakelijke kernactiviteiten

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Uw eenvoudige oplossing voor online privacy en het ontdekken van meer van het Web.

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Protección para varios dispositivos a la que se han añadido controles parentales, administración de contraseñas y VPN.

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