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Compare the Top Telephony Software of 2021

Telephony Software Guide

What is Telephony Software?

Telephony software provides the telecommunication tools to manage a full call center environment, record calls, and connect phone lines through the use of VoIP providers. Compare the best Telephony software currently available using the table below.

  • 1
    Voyced

    Voyced

    Voyced

    Hosted VoIP solution with a European focus but with presence in over a 165+ countries. As all our solutions are based on Premium Plus we give you the highest possible quality for the lowest price. All carry all types of numbers, from Geographic to National, TollFree and UIFN, Mobile VoIP, Elastic Pool solutions and much more. We also have our own SoftPhone and will soon be launching other Roaming products too.
    Starting Price: $0.25 per user per month
  • 2
    Weave

    Weave

    Weave

    Why use 8 systems when you could just use one complete package? Weave makes patient, customer and client communication easier and faster while working in and outside of your office (super helpful during COVID). Stop worrying about missed calls, appointment reminders, payment requests, and cancelled appointments - Weave improve every point of contact.
  • 3
    NICE inContact CXone

    NICE inContact CXone

    NICE inContact

    NICE inContact CXone is a cutting-edge SaaS-based contact center software that empowers organizations by increasing the quality of leads and reducing the cost of client interaction. Scalable, robust, and built on the foundation of multi-channel ACD and speech-enabled IVR, NICE inContact CXone helps contact centers process inbound support requests and agents to connect seamlessly with their customers through multiple channels that include email, inbound/outbound voice, voicemail, social media, chat, and more. Key features of NICE inContact include CRM integrations, predictive dialers, customer feedback, quality and workforce management, workforce optimization, disaster recovery, network connectivity, and reporting and analytics.
  • 4
    Talkdesk

    Talkdesk

    Talkdesk

    Founded in 2011, Talkdesk is a software organization based in the United States that offers a piece of software called Talkdesk. Talkdesk features training via documentation, live online, webinars, and in person sessions. The Talkdesk software suite is SaaS software. Talkdesk offers 24/7 live and online support. Talkdesk offers a free trial. Talkdesk is call center software, and includes features such as blended call center, call logging, call recording, escalation management, inbound call center, IVR / voice recognition, manual dialer, outbound call center, queue management, real-time chat, and Reporting/Analytics. Software pricing starts at $45.00/month/user. Some competitor software products to Talkdesk include NICE inContact CXone, Ameyo Engage, and Aircall.
    Starting Price: $45.00/month/user
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  • 5
    LINE

    LINE

    Naver

    Free Messaging Whenever, Wherever. Send free one-on-one and group texts to your friends anytime, anywhere! LINE is available for a variety of smartphone devices (iPhone, Android, Windows Phone, BlackBerry, and Nokia) and even your PC. Free Voice & Video Calls. Call friends and family as often as you want, for as long as you want. Free international voice and video calls make it easy to stay connected. Currently available for iPhone, iPad, Android, Windows Phone, PC (Windows and Mac), and LINE Lite on Android. Share exactly how you’re feeling by choosing from over 10,000 stickers and emoticons! Visit the Sticker Shop to discover original stickers of your favorite characters and celebrities.
  • 6
    Bria

    Bria

    CounterPath

    Bria is a softphone solution designed to extend the capabilities of your call server, PBX, or VoIP service so you can take calls anywhere on both desktop and mobile devices, and augment your communications with team messaging, HD video conferencing and screen sharing capabilities, hosted by CounterPath. Experience crystal clear audio and HD, 1080p video calls whether in your office or on-the-go; and manage calls easily with intuitive call recording, music on hold, and call transfer functions. Need more collaboration features? Bria Teams and Bria Enterprise include team messaging, screen sharing, and HD video conferencing with up to 200 participants! Easily talk, chat, meet, and share on any device in one efficient app that syncs calling and messaging history across devices so you're always in the loop. Check out counterpath.com for more details!
    Starting Price: $2.95/user/month
  • 7
    Aircall

    Aircall

    Aircall

    Aircall is the cloud-based phone system of choice for modern brands of 3+ users. By seamlessly integrating with the most popular CRM and Helpdesk tools, we help sales and support teams communicate clearly and efficiently. Admins can instantly add numbers from 100+ countries, scale their teams according to seasonality, and gain deep insights through real time analytics. Accessible by desktop and mobile app, Aircall is trusted by over 3000 companies worldwide. Start a risk-free trial today!
    Starting Price: $30/user
  • 8
    Monster VoIP

    Monster VoIP

    Monster VoIP

    Monster VoIP was established to distribute superior voice quality and maximized uptime to customers from here in L.A. to New York to Washington, D.C. to Houston to Dallas to Chicago and beyond, while delivering unparalleled service and customer satisfaction. We started by setting up data centers in Las Vegas, New York, Dallas, and Minnesota to ensure geo-redundancy, with all endpoints multi-registered at all four facilities. (This is just a fancy way of saying that multiple locations means you can expect amazing voice quality and unparalleled business phone uptime.) We then made sure to offer a complete suite of communication tools in one platform. This means you and your team only have to learn our easy-to-use user interface for all of your communication efforts. To make good on our customer satisfaction promise, we then decided to provide personalized setup and ongoing 24/7/365 support to every business VoIP customer that walks through our (virtual) doors.
    Starting Price: $27 /month
  • 9
    Ring4

    Ring4

    yourVirtualSIM

    Ring4 provides companies and individuals with a lightweight cloud solution to manage phone lines as simply as they manage emails. The Ring4 smart numbers work on any iOS or Android device and can be managed via the Admin Console. Ring4 phone numbers are mobile and support unlimited texting, unlimited calling, voicemail and call recording. Ring4 starts at $9.99/month/line.
    Starting Price: $9.99 per month per user
  • 10
    VitalPBX

    VitalPBX

    VitalPBX

    VitalPBX is a free telephone and communications system for companies. It is a complete platform that can be installed on the physical hardware on the site or as a hosted application. VitalPBX acts as the upper layer interface for the Linux base and then Asterisk (one of the most popular communication toolkits in the world). For this reason, VitalPBX is the graphic user interface between you and the complex world of modern communications. VitalPBX is a unified communications PBX system based on Asterisk and Linux (Centos 7). VitalPBX provides a robust and scalable platform, which will allow you to manage your PBX in an easy and intuitive way. VitalPBX is built to be easy to use with tooltips across the system and a coherent user interface throughout. A telephony system should be aware of security hazards and avoid them. VitalPBX offers various levels of protection against cyber threats in the VoIP world.
    Starting Price: $50 per month
  • 11
    AVOXI

    AVOXI

    AVOXI

    The effective, affordable, and easy-to-use cloud-based call center software, AVOXI Genius. Easily manage your business communications from an intuitive, web-based contact center. AVOXI Genius is the first platform to integrate your contact center solution with your voice service, with virtual phone numbers available for instant activation in 170+ countries. With plans starting at $19.99 per user, AVOXI Genius is one of the most affordable solutions worldwide! Get 2 months free--limited time only.
    Starting Price: $19.99/month/user
  • 12
    Talkroute

    Talkroute

    Talkroute

    The virtual phone system built for business. Everything you need to manage business communications from your desktop & phone. Starting at just $19 per month. Business calling with your desktop & smartphones. Our virtual phone system gives you the ability to make & receive calls from any desktop or smartphone. With Talkroute, you have the power of an enterprise-level phone system without having to purchase or maintain any special equipment. Download our apps to begin making business calls from your PC & smartphone today.
    Starting Price: $19 per month
  • 13
    Smartz Suite

    Smartz Suite

    Smartz Solutions

    Smartz Solutions is a dynamic CCaaS software development company. Our success is based on technological foresight and strong business knowledge, enabling us to develop integrated solutions that meet your business needs. Our power lies in turning insights into strategies and giving you the power to make effective business decisions. Based on a wealth of knowledge covering multiple industries, we have developed a suite of products that cover the entire customer engagement journey offering best-in-class, world-class applications in a single end-to-end CX platform.
    Starting Price: $118.00/month/user
  • 14
    Slybroadcast

    Slybroadcast

    MobileSphere

    Save Time. Send Ringless Voicemails. Stay Personal. Slybroadcast is the productivity tool that saves the day for busy, efficient professionals. Over 3 million people send voicemails using our patented ringless voicemail software. Call directly to voicemail and send thousands of ringless voicemail drop messages directly to your contacts in just minutes. Reach mobile phones and landlines in the United States and Canada. Check on your campaign status even when you're on the go. Using the slybroadcast app, you can send campaigns, record voicemail drop messages and check the status of your outgoing broadcasts.
    Starting Price: $8 per month
  • 15
    Yeastar Cloud PBX
    Yeastar Cloud PBX is a fully-featured future-ready phone system ideally suited for SMBs. With Linkus UC Clients, you will gain easy access to enhanced call efficiency and remote working agility across any device at your choice. With 100% hosted deployment, there is no upfront hardware cost and the in-house management overheads are reduced to almost nothing. Together with easy to use and full compatibility features, any migration or upgrade to Yeastar’s hosted solution will be as easy as a breeze.
  • 16
    8x8

    8x8

    8x8

    A single platform that combines cloud phone, video collaboration, team chat, contact center and analytics. Optimize your organization's total cost of ownership by giving each user the exact features needed for the job. Eliminate organizational silos with full analytics and collaboration between contact center agents and functional area experts. Single administration tool for system setup, with user and data management. Combine call, directory, video conferencing, chat and contact center in a single license. Connect your business around the globe with enterprise-grade reliability and quality in the cloud. Schedule, start or join HD video and audio conferences from any device or room with no friction. Easily access your contacts whether they are colleagues on the same account or an external user. Design better customer experiences with an intelligent, collaborative, and reliable solution.
    Starting Price: $19.99/month/user
  • 17
    DialMyCalls

    DialMyCalls

    OnTimeTelecom

    OnTimeTelecom is a United States software company that was founded in 2007, and offers a software title called DialMyCalls. DialMyCalls offers training via documentation, live online, webinars, and in person sessions. DialMyCalls offers a free version and free trial. DialMyCalls is call center software, and includes features such as IVR / voice recognition, real-time chat, and Reporting/Analytics. With regards to system requirements, DialMyCalls is available as SaaS, iPhone, iPad, and Android software. Costs start at $10.00/one-time. DialMyCalls includes business hours support, 24/7 live support, and online support. Some alternative products to DialMyCalls include T-Max Predictive Dialer, CallFire, and Nectar Desk.
    Starting Price: $10.00/one-time
  • 18
    Cytracom

    Cytracom

    Cytracom

    Cytracom makes VoIP simple—simple to sell and simple to use. With a reliable platform built on flexible, cloud-based technology, Cytracom delivers fully managed, enterprise-grade Hosted VoIP tailored to small business needs. A 100% channel-driven model brings its nationwide partners directly to customers, providing the ease and comfort of working with local, trusted managed service providers. As the move to the cloud continues, Cytracom VoIP solutions enable partners to expand their portfolios and ultimately extend their reach and revenue with end-to-end managed services. Unparalleled tools, support, and training gives partners an advantage over the competition, reinforcing Cytracom’s commitment to their success and confidence in its solution. To learn more visit cytracom.com
    Starting Price: $27.95/month/user
  • 19
    RingLeader

    RingLeader

    RingLeader

    RingLeader is changing the way businesses and teams communicate. We’ve developed new technology that we call “Crowdvoicing�? to allow small businesses and teams to rapidly deploy cloud-based phone service to their team for as little as a single day. For Enterprise businesses, our SIP Trunking technology works perfectly with all makes and models of PBX hardware. Most of our SIP customers don’t even need to purchase additional hardware to use our trunks. We are one of the few NATIVE SIP providers in the world.
  • 20
    Zangi

    Zangi

    Zangi

    Zangi is a software company based in the United States and offers a software product called Zangi. Zangi offers training via live online. Zangi is telephony software, and includes features such as VoIP. Zangi offers business hours support. Zangi is available as Android, iPhone, and iPad software. Some alternative products to Zangi include CallTools, Bria, and Vonage Business.
  • 21
    Fusion Connect

    Fusion Connect

    Fusion Connect

    Connect your entire business with one call. Fusion Connect is your Managed Services Provider tailoring business internet solutions for your SD-WAN, business VoIP, unified communications (UCaaS), internet access, secure networking, and more. Fusion Connect's Business VoIP also features Internet-based faxing, SIP trunking, softphone, and auto attendant functions. Compatible with Windows and Mac, as well as device independent.
    Starting Price: $19.95/month/user
  • 22
    Kixie

    Kixie

    Kixie Web

    Start making productive sales calls in minutes with Kixie PowerCall! This reliable, cloud-based interactive voice response (IVR) solution allows users automate their sales processes. Available in the cloud or on-premises deployment, Kixie PowerCall provides users enterprise-grade features that include call recording, one-click dialing, call history, call coaching and reporting, all of which can help improve the call experience and deliver exceptional customer service. The solution also provides agents with a functionality to receive calls remotely on their mobile devices.
    Starting Price: $29.00/month/user
  • 23
    ClickPoint

    ClickPoint

    ClickPoint Software

    ClickPoint helps salespeople by automating the complex sales follow up process. ClickPoint takes the guesswork out of who to call, when to call, email, or send text messages. With guided selling and automated lead prioritization, your salespeople will more efficiently work their leads, with less complexity, helping them to win more deals. ClickPoint includes efficiency tools like; local presence dialing to reach and identify 60% more sales opportunities, with automated text SMS, and email nurture to reach customers at the right time in their buying journey. ClickPointwill also help your marketing team by capturing and intelligently routing and prioritizing all web leads and phone calls. With ClickPoint, your team can handle thousands of leads with ease, ensuring you get maximum ROI from every prospect by enforcing customer outreach and sales followup.
    Starting Price: $55.00/month/user
  • 24
    Ricochet360

    Ricochet360

    Speed To Contact

    Ricochet360 is an all-in-one dialer, CRM, and marketing automation platform for enterprises call centers, and sales and customer service teams. Ricochet360 enables teams to call leads and close deals much faster; manage all prospects, calls, and emails; route and track inbound phone calls; and streamline time-consuming marketing and sales tasks all from one platform. The solution is also highly customizable to fit a team's specific needs and budget.
    Starting Price: $100.00/month/user
  • 25
    Dialpad Talk

    Dialpad Talk

    Dialpad

    A business phone system that works the way it should. Work doesn’t stop outside the office, so why should your business phone system? Reign in your remote workforce with a single place for business conversations, no matter the device or location. With mobile apps that make you feel like you’re working out of HQ, your business phone system now goes where you go. Understand why callers are reaching your business (plus what was said) with native Ai insights. Add users, swap numbers, and create ring groups from a web portal that reflects changes in real-time. Keep the numbers tied to your business even when switching voice providers, whether local, toll-free, or international. Bring context to your conversations with native integrations for G Suite, Salesforce, Zendesk, and more. Need to send a quick note to a prospect or colleague? Take your pick between SMS, MMS, or group chat. Focus on your conversation, not note-taking, with Voice Intelligence.
    Starting Price: $15.00 per user per month