About
Helping people negotiate their way in different cultural environments.
I help people working in culturally diverse environments, whether domestic or international. This might be in India, Vietnam, France or Indonesia.
Global relocation, exploring new markets, exporting and establishing international partnerships are some of the contexts where I help.
Work and life overseas for two decades provided some unique insights into how intercultural communication works. I use the understanding I gained through experience together with proven, deeply researched principles of intercultural engagement.
Developing a skills-based intercultural capability is do-able and will make a huge difference.
I've come to notice that many opportunities are lost because of cultural misunderstanding. Government, business and personal relationships, seeing projects get off the ground, capturing opportunities to building bridges are at risk.
This observation and deep concern led me to a range of studies to upskill and use these insights and this experience to help people cross cultural boundaries.
Developing a skills-based capability is do-able and amazingly helpful in our ability to communicate effectively in the global community.
Assumptions are dangerous. Business just doesn't happen the same way across the globe. The way we like to communicate, build trust and negotiate varies greatly depending on our cultural preferences.
Executive and Intercultural Coaching
It is so rewarding to facilitate the learning, development and performance of another through coaching. As a certified Executive Coach with Coaching Australia, and operating within the International Coach Federation guidelines, I am dedicated to the best outcomes for my clients.
Taking part in South Australian Government led business missions have been a great way for me to get some in-market insights, meet Trade Commissioners, importers and Australian exporters. These included:
2016 India - Delhi, Jaipur and Mumbai
2017 Indonesia - Jakarta and Bandung
2017 China - Guangzhou, Qingdao, Jinan, Shanghai
2017, 2018, 2019 Shanghai - with Port Adelaide Football Club - AFL match and associated business mission activities
It's all about translating culture.
Although I speak several languages, my work is really all about translating culture. It's amazing to discover how people's cultural values impact the way they communicate and do business. This is how I help.
Awards
HKABA South Australian Chapter Business Awards ... Celebrating excellence in business between HKSAR/China and Australia
2018, 2019 Susan Lee Entrepreneur of the Year Award
2018 Victor Moo Business Development Award
2017 Judges High Commendation
- President, HKABA (Hong Kong Australia Business Association) South Australian Chapter
- Past Vice President AIBC (Australia India Business Council) South Australian Branch
- Member of Chinese Studies Association of Australia
Qualifications
- Advanced CQ Professional, Cultural Intelligence Center, Michigan, USA
- Certified Executive Coach, Coaching Australia
- Bachelor of Intercultural Studies, Tabor Adelaide
- Double Diploma - Management and HR Management, OTEN Western Sydney
- Certificate IV in Training and Assessment, Tabor Adelaide
- Mandarin Certificate, College of Intensive Chinese, Beijing Language and Culture University
- Cantonese for Expats Advanced Level - Hong Kong Language Learning Centre
- Behaving Ethically, Introduction to Interpreting, NAATI, Canberra
If you would like to improve CQ intercultural capability in your team or organisation or if you are planning on doing business in other cultural environments, please contact me to see how I can help you be best prepared.