WordPress VIP Documentation
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User access management
- Add user access to the VIP Dashboard and VIP-CLI for an application
- Add a user account to a WordPress site
- Reset two-factor authentication (2FA) for a locked out WordPress user
- Add user access to an application’s wpcomvip GitHub repository
- Add user access to the WPVIP Zendesk Support portal
- Add New Relic user access for an application
Developer resources
VIP Support
VIP uses the Zendesk ticketing system to provide support for technical issues, launch planning and other support needs. Tickets created with relevant, detailed information about an issue help the Support team to fully understand the scope, nature, and context of a request, and to troubleshoot and investigate quickly and efficiently.
WordPress development resources
Last updated: August 06, 2024