Intouch Insight Reviews and Pricing 2022

Audience

Customer-centric brands across all industries including retail, restaurant, hospitality, gas & convenience, fitness and more use Intouch Insight to drive CX action across their organizations.

About Intouch Insight

Intouch Insight's powerful customer experience management (CEM) software helps brands drive business improvements through better experiences.

Intouch makes it easy to collect, analyze, and action customer feedback from any source, including surveys, email, SMS, social media, online reviews, call center and more.

100s of integrations seamlessly combine feedback with data from any source, like CRM, POS, IoT sensors, mystery shopping, and more to provide a complete view of customer experience and business performance.

The platform features unlimited role-based dashboards and a robust, AI-powered reporting engine with predictive analytics.

The platform includes automated case management tools for responding to feedback and closing the loop with customers. Leveraging the platform's patent-pending technology, businesses can create an Action Campaign™ to drive action in the frontlines, make proactive improvements to CX, and measure the impact actions have on business metrics.

Pricing

Free Trial:

Free Trial available.

Integrations

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Ratings/Reviews

Overall 0.0 / 5

ease 0.0 / 5

features 0.0 / 5

design 0.0 / 5

support 0.0 / 5

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Videos and Screen Captures

Get the right data into the hands of the people that need it with unlimited role-based dashboards.

Increase customer response rates with unlimited surveys.

Analyze, interpret, and respond to online customer feedback.

Internet of Things (IoT) devices tell you how the physical environment of your locations correlates to business metrics.

Triggers help your team learn about positive or negative feedback as soon as your customers hit submit. Give teams the tools they need to manage feedback effectively.

Key driver analysis and advanced analytics tell you which parts of your customer experience or operational performance are having the biggest impact on this KPI.

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