Audience
Companies of all sizes that wish to measure and improve customer experience online, offline, or omnichannel.
About Feedbackly
Feedbackly offers an all-in-one Customer experience measurement and analytics platform that enables you to automate the analysis of your entire Customer experience journey with behavioral targeting, intelligent automation, and predictive analytics based on real emotions.
With Feedbackly, you can collect customer feedback from almost any channel imaginable, analyze it all in one place, and let smart integrations take action on your feedback automatically.
Feedbackly is the only CXM platform that enables you to measure the Emotional Value Index (EVI®) while providing insight on how your customers’ emotions impact revenue and churn throughout the entire customer journey.
Since our mission is to help companies create the world’s happiest customers, we make sure that our customers are the happiest- more than 95% of our customers stay with us! This is because Feedbackly provides all the tools, methods, and training needed for attracting and retaining more customers with a better CX
Pricing
Company Information
Videos and Screen Captures
Product Details
Feedbackly Frequently Asked Questions
Feedbackly Product Features
360 Degree Feedback
Customer Experience
Customer Journey Mapping Tools
Customer Satisfaction
Employee Engagement
Experience Management
Survey
Feedbackly Reviews
Write a Review-
Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
Pros: Feedback is the best way to get experience about customer needs and business development. Feedbackly enables an incredible platform to get feedbacks on a centralized point. It keeps data records organized.
Cons: The custom surveys and question creator is basic.
Overall: Feedbackly plays a great role in business development. It helps to bring user feedback into one place. Its survey is visually beautiful. Overall, it's a great platform to get user experiences.
Read More...Reply from FeedbacklyPosted 2021-02-04
Thank you so much for your feedback! Great to hear that you have found Feedbackly helpful. And thank you for your feedback about the features. We're developing the features ongoingly. That said, we have very soon great news to share!