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| Prio | Original string | Translation | — |
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| Providing excellent customer service is very important to us. Our free users receive volunteer-level support in our <a href="https://wordpress.org/support/plugin/wordfence">support forums</a>. <a href="https://www.wordfence.com/products/wordfence-premium/">Wordfence Premium</a> customers get paid ticket-based support. <a href="https://www.wordfence.com/products/wordfence-care/">Wordfence Care</a> customers receive hands-on support including help with security incidents and a yearly security audit. <a href="https://www.wordfence.com/products/wordfence-response/">Wordfence Response</a> customers get 24/7/365 support from our incident response team, with a 1 hour response time, and a maximum of 24 hours to resolve a security issue. | 優れたカスタマーサービスを提供することは、私たちにとって非常に重要です。無料ユーザーは、<a href="https://wordpress.org/support/plugin/wordfence">サポートフォーラム</a>でボランティアレベルのサポートを受けることができます。一方、<a href="https://www.wordfence.com/products/wordfence-premium/">Wordfence プレミアム</a>のお客様は有償のチケットベースのサポートを受けることができます。また、<a href="https://www.wordfence.com/products/wordfence-care/">Wordfence ケア</a>のお客様は、セキュリティインシデントへの対応や年次のセキュリティ監査など、ハンズオンのサポートを受けることができます。さらに、<a href="https://www.wordfence.com/products/wordfence-response/">Wordfence レスポンス</a>のお客様は、24時間365日のインシデント対応チームからのサポートを受けることができ、1時間以内のレスポンスタイムと最大24時間以内でセキュリティ問題を解決する保証を受けることができます。 | Details | |
Original current
Providing excellent customer service is very important to us. Our free users receive volunteer-level support in our <a href="https://wordpress.org/support/plugin/wordfence">support forums</a>. <a href="https://www.wordfence.com/products/wordfence-premium/">Wordfence Premium</a> customers get paid ticket-based support. <a href="https://www.wordfence.com/products/wordfence-care/">Wordfence Care</a> customers receive hands-on support including help with security incidents and a yearly security audit. <a href="https://www.wordfence.com/products/wordfence-response/">Wordfence Response</a> customers get 24/7/365 support from our incident response team, with a 1 hour response time, and a maximum of 24 hours to resolve a security issue.
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Found in faq paragraph.