If you have a tracking number for Your Order, the carrier may have more information than the Amazon.co.uk website. When you place an order include a contact phone number with your delivery address. If there's any issue with the delivery, the carrier will use that number to contact you.
Want to track a parcel? Find tracking information and order details from Your Orders.
Amazon provide up to date tracking information within the Your Orders, you can access the tracking by clicking the “Track Package” button. In the event that wish to contact the carrier delivering your parcel the contact details have been provided in the table below.
| Carrier | Contact Details |
|---|---|
| An Post | Phone: +353 (0) 170 576 00 |
| Amazon Locker | Amazon Customer Service |
| Amazon | Amazon Customer Service |
| Amazon (heavy bulky products) | Amazon Customer Service |
| Aramex | Phone: +44 (0) 1753 210563 |
| Arrow XL | Phone: +44 (0) 333 212 1708 Opening Hours: 9am - 5pm Mon - Fri |
| ASM | Phone 902 11 33 00 |
| Bpost | Phone: +32 (0)22 01 23 45 |
| Chronopost | Phone:+33 (0) 969 391 391 |
| Colis Privé | Phone: +33 (0) 805 50 50 10 |
| Correos |
Phone (within Spain): 900 400 004 Phone (outside Spain): +34 902 197 197 |
| Deutsche Post | Phone: +49 (0) 228 28 609 898 |
| DHL | Phone: +44 (0) 844 248 0844 |
| DHL Netherlands | Phone: +31 (0) 88 - 0552 000 |
| DHL Poland | Phone: 0800262966 (within Poland) |
| DPD | Phone: +44 (0)121 275 0500 |
|
(for orders sold and fulfilled by Amazon only) (for orders sold and fulfilled by Sellers) |
You can phone Hermes on the number provided on your calling card (for orders sold and fulfilled by Amazon) Live chat is also available at https://support.myhermes.co.uk/app/chat/chat_launch/ |
| i-Parcel | i-Parcel Contact Us Form |
| Jersey Post | Phone: (01534) 616616 |
| La Poste |
Phone (within France): 3631 Phone (outside France): +339 72 72 12 13 |
| MRW |
Deliveries to Spain: +34 902 500 850 Deliveries to Portugal: +351 707 236 333 |
| Pilot | Phone: +34 881965689 |
| Polish Post | Phone: (+48) 43 842 06 00 |
| Post AT | Phone: +43 (0) 800 010 100 |
| Post DK | Phone: +45 70 70 70 30 |
| Post NL |
Phone: Within Netherlands: 088 - 22 55 555 Outside Netherlands: +31 58 233 33 38 |
| Post Nord | Phone: +45 70 70 70 30 |
| P&T Luxembourg | Phone: Domestic: +352 8002 8004 International: +352 2424 8004 |
| Royal Mail |
Phone: +44 (0) 8457 740 740 |
| SDA |
Phone (within Italy): 199 113366 Phone (outside Italy): +39 0661242781 |
| Seur |
Phone number (within Portugal): +351 707 50 10 10 Phone (outside Portugal): +34 902 50 32 60 |
| Swedish Post | Phone: +46 771 33 33 10 |
| Swiss Post | Phone: +41 842 880 088 |
| UPS | Phone: +44 (0) 8457 877 877 |
| Yodel | Phone: +44 (0) 844 755 0117 |
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