Dell Rewards Program Terms
These Dell Rewards terms (the “Terms”) are between you and Dell Marketing, L.P. (“Dell”), govern your participation in the United States Dell Rewards loyalty program (the “Program”), and set forth all rights, requirements, rules and conditions of your membership and participation in the Program. These Terms are in addition to any other Dell terms that you agree to in connection with your Dell purchases or use of other Dell services. By registering for and participating in the Program, you agree to these Terms, which Dell may update from time to time without prior notice. Dell reserves the right to modify or discontinue the Program at any time and for any reason and will use reasonable efforts to provide advance notice of any material changes to the Program via Dell My Account (“My Account”) and email.
Eligibility and Participation RequirementsThe Dell Rewards Program and associated benefits are available only to individuals who meet the criteria for Program membership as defined by Dell below. To qualify for the Program and Program benefits, you must be a Consumer, defined as an individual purchasing for personal or household use, or a representative of a Small Business, as defined by Dell. The following categories are ineligible for Program membership:
- Minors, as defined by applicable law in your jurisdiction of residence
- Representatives of entities that are not Small Businesses, as defined by Dell
- Public customers
- Resellers
If Dell identifies that you fall into one of the above categories or that you have otherwise violated these Terms, your membership may be suspended pending further investigation, and you will not receive any benefits or rewards related to the Program until resolved. If Dell, after appropriate investigation, cancels your membership due to a violation of these Terms or other actual or reasonably suspected misconduct or fraud, Dell reserves the right to invalidate any Program benefits earned prior to termination. Dell further reserves the right to deny membership to any Consumer or Small Business for any reason.
To obtain the benefits of the Program, you must maintain a Dell My Account. There is no charge to establish a My Account. If you don’t already have a My Account, an account will be created for you when you register for the Program. Your Dell My Account is where you will receive information about your rewards, including your current rewards balance and rewards expiration dates and other information, including Program updates and opportunities to redeem rewards. Your My Account must remain updated with a valid email address, and you acknowledge that Dell may communicate with you via that email address regarding updates to the Program and your rewards. You acknowledge that all data provided in connection with your My Account and the Program will be collected and used in accordance with Dell’s
Privacy Statement. Your name, contact information and transaction history will only be used in relation to your MyAccount and Dell Rewards account. You are responsible for maintaining the security of your My Account and My Account password. This program is a location-based program. If you decide to participate in the Dell Rewards program of multiple locations, you must have or create a My Account in each location using a different email address for each My Account. Dell Rewards accounts are unique to individual email addresses and cannot be combined or transferred.
Earning Rewards PointsAs a member of the Program, you are eligible to earn rewards in a variety of ways, including by shopping directly with Dell at
www.Dell.com or via phone with a Dell representative at 1-877-275-3355, engaging with select Dell content, and other methods that may be communicated by Dell from time to time. Rewards are issued in the form of Points (“Rewards Points” or “Points”) which are typically deposited into your My Account within 30 days (usually when your order ships).
You can receive up to 3% of the Dell product purchase price before tax in Rewards Points per transaction for purchases made in the United States online Dell Store at
www.Dell.com. Rewards Points earned are cumulative and once you reach 1,000 available Rewards Points, your Rewards Points can be converted into Dell Dollars. Dell Dollars represent a rebate which can be applied against future purchases on
www.Dell.com (excluding Dell Outlet purchases and select third-party products). For every 1,000 Rewards Points earned, you will be eligible to redeem $10 toward a future purchase in Dell Dollars. Dell Dollars are issued in $10 increments. The total amount of Rewards Points that can be earned each Dell fiscal quarter shall not exceed 200,000. (The Dell fiscal calendar begins in February.) Rewards Points can be earned in the following ways:
- Purchases from Dell. Points can be earned on most purchases directly from Dell (excluding Dell Outlet purchases, select third party products and other exclusions as determined and communicated by Dell). The total number of Points available per product purchased varies. The number of Points that can be earned per product and total Points available per order total will be displayed on Dell.com shop pages and in cart and checkout. Not all products are eligible for Rewards Points, and some products may earn extra points.
- Engagement with Dell. Points can also be earned through various methods of engagement with selected Dell content, such as logging in to your My Account, responding to Dell surveys or opting-in to Dell marketing communications. Dell may place limits on the number of times you may earn Points for such engagements (e.g., Members only earn Points for one My Account login per week).
Certain orders are not eligible for Rewards Points, including but not limited to those placed by resellers, third parties, or as the result of fraud. Outlet purchases do not qualify for Rewards Points. Dell reserves the right to add, modify or discontinue any Rewards Points earning opportunities any time in its sole discretion.
Rewards Points ExpirationRewards Points expire on the 15th day of the fourth month following the month in which they are earned. For example, any points earned in January will expire on May 15 of the same year. Dell will send you monthly notices reminding you of your Points that are expiring. However, it is your responsibility to keep track of your Rewards Points expiration dates.
