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Oh okay, yes it is configured so what do I do now?

что именно вы имеете в виду?

Hello @dio brandino, Thank you for the information! configured = set-up. Contact Kaspersky Customer Service. Thank you🙏 Flood🐳+🐋

добрый день, решилась проблема? у нас точно такая же

Доброго времени суток. Есть комп, с которым работать только по RDP. Как правильно настроить пакетное правило для него, чтобы подключение было защищено?

What do you mean configured? But yes I've trieed using the VPN in the background and it does work only with the application and not the mini application.

Hello @dio brandino, Thank you for the information! Has the VPN been configured to run in the background? Log a request with Kaspersky Customer Service, https://support.kaspersky.com/b2c#contacts - on the support page, select either Chat or Email, then fill in template as shown in the image below; please include any screen images of the error & a *detailed history*. Support may request logs, traces & other data; they will guide you: Please share the outcome with the Community, when it's available? Thank you🙏 Flood🐳+🐋

1. Yes it has work it just hasn't worked with the VPN icon 2. There is no error, it just keeps loading forever with "connecting" 3. Yes it is

Здравствуйте, Mice! А вы пробовали очищать раздел Detection statistics? Спасибо.

thanks you for your answer

Именно так и делал. Однако при ежедневном сканировании Каспер все равно выдает: Security report by Kaspersky Anti-Ransomware Tool for Business Report period: 21.02.2024 11:47:36 GMT + 7 - 12.04.2024 14:00:00 GMT + 7 User Name: Server Position: Device Name: NEWSERVER IP: 192.168.1.50 OS: Microsoft Windows 2016 ServerStandard x64 Number of detected objects: 1 C:\Windows\Installer\2bf782.msi Malware was blocked 04.04.2024 13:38:21 GMT + 7 Это письмом приходит. Причем, ежедневно. Kaspersky report А вот письмо с заголовком Kaspersky Malware Scan Report - не содержит ни одной записи и пишет ,что все ОК. И в главном окне программы в разделе Detection statistics каждый раз отмечает найденную прогу.

Ну, я имел ввиду, что полные пути указал к файлам.

Официально поддерживаются только следующие гипервизоры: https://support.kaspersky.com/help/KSMG/2.1VA/ru-RU/207071.htm VMware ESXi 7.0 Update 3. VMware ESXi 8.0 Update 2. Microsoft Hyper-V Server 2019. Windows Server 2019 Standard с установленной ролью Hyper-V. Windows Server 2022 Standard с установленной ролью Hyper-V. РЕД Виртуализация 7.3.0.

Hola, Adicionalmente, te recomiendo que actualices a la nueva versión de producto. Revisa: Saludos

Hola, Desde el foro no podemos ayudaros en estos casos, tenéis que abrir ticket de soporte en mi Kaspersky, o en el soporte de la tienda web en la que compréis. Saludos

It was a false positive, just reanalyzing in VirusTotal, the info it is updated now:

Жаль, что компания нигде не публикует выход минорных обновлений своих продуктов (возможно и не только минорных по ряду продуктов) с описанием изменений. В данном случае, речь о версиях KATA/EDR 6.01 и 6.0.2. Обычно, можно узнать об этом, случайно в том или ином чате в телеге.

Hi Zied, Thanks for the suggestion. I've researched the default location of keys for that antivirus, but no luck. I wasn't able to find anything related. Maybe it's in a different location. I'll send a request to Kaspersky support, to see if they can help me. Although, it would be strange to have a registry key from software that I've never installed, wouldn't it? Thank you for the response.

Thank you for your help with this matter. It says on virus total its been classified as "Phishing" by Kaspersky now, was that an error or will it just take a while to show on VirusTotal that the site is clean? Thank you

Hello @ortie, Welcome! The is no firewall with Kaspersky Premium for Mac, read this page: Antivirus for Mac & this library: Kaspersky for Mac, Kaspersky application help. Thank you🙏 Flood🐳+🐋

Burada belirttiğim gibi, 24 saat içinde ulaşır lisansınız. Kaspersky üzerinden alınan lisanslar kısa sürede, My Kaspersky lisanslarım kısmında ulaşır. Eski ürünlerde ise mail yoluyla etkinleştirme kodu gelecektir. Mail adresiniz ve sipariş kısmında doğru bilgileri verdiyseniz, herhangi bir sorun yaşamadıysanız banka ile ilgili ulaşacaktır.

Kaspersky üzerinden aldıysanız 24 saat içinde gelecektir. Ayrıca burayı kontrol edin: https://support.kaspersky.com/common/buy/12778#block17

https://support.kaspersky.com/common/buy/15820 https://support.kaspersky.com/common/buy/12778#block17 24 saat dolmadan konu açmayın. 24 saat sonlarında hala mail almadıysanız ve My Kaspersky üzerinde lisansınız gözükmüyorsa destek ile iletişime geçebilirsiniz. Verdiğim bağlantıları tam olarak inceleyip işlem yapın.

Helo , I have take a Kaspersky Premium, for my Mac OS(Sonoma) I have seen on internet description they are a firewall. But I d'ont find a firewall description...

As the title says. Is there an ETA for them to respond to a subscriber's queries? I made sure to be logged into my Kaspersky account this time.