Switch to English
sign up
Phone or email
Password
Sign in
Sign up
Music
Videos
Communities
Mini apps
Games
Mobile app
Recommendation technologies used
Cancel
Support
Questions
Ask a question
Security and access to account
How do I reset my password?
My account was hacked!
How do I block an profile that I no longer have access to?
Show all
Bugs in VK app
Ïî÷åìó â ïðèëîæåíèè íå ïðèõîäÿò push-óâåäîìëåíèÿ?
Íå îòîáðàæàþòñÿ ñîîáùåíèÿ â ÷àòå â ìîáèëüíîì ïðèëîæåíèè
Ïî÷åìó ðàçäåëû â ïðèëîæåíèè äîëãî çàãðóæàþòñÿ?
Show all
Monetization
What is the Market platform?
How can I connect a community to the Advertising Network?
Ìîíåòèçàöèÿ âèäåî
Show all
VK ID
How do I link my phone number to my profile?
How do I get a check mark next to my name or a community?
What is account verification?
Show all
General questions
What is Prometheus and how can I get the fire badge?
How can I ask Support a question?
How do I set or delete the emoji status next to my name?
Show all
Profile settings
Íîâûé äèçàéí ïðîôèëÿ
How do I delete my profile?
How can I change a community or profile URL?
Show all
Friends and followers
How do I find out who unfriended me?
Ìîæíî ëè íàéòè ïîëüçîâàòåëÿ ïî íîìåðó òåëåôîíà?
Who am I following?
Show all
Reports
Deceit
My old profile
Violence and hostility
Show all
Calls
How can I allow VK Calls access to my camera and microphone?
VK Calls
How do I clear my call history?
Show all
Privacy
How do I get a copy of my VK data?
How do I stop people from sending me messages?
I restricted some people from sending me messages. Why are they still able to send me messages?
Show all
Name change
I want to change my name right now. Why is there a limit?
How do I change my first and last name?
Can I use a fake name or a pseudonym?
Show all
Photos
Ïðè çàãðóçêå ôîòî ñíèìêè íå âèäíû â ãàëåðåå
How do I hide my photos from other users?
Saved photos
Show all
Videos
Why does a video play without sound?
Stories archive
How do I search for videos?
Show all
Messenger
How can I restore deleted messages?
How do I return to a group chat if I've already left and cleared the message history?
Messages limit
Show all
Music
Îôîðìëåíèå, ïðîäëåíèå è îòìåíà ìóçûêàëüíîé ïîäïèñêè
Why does my status show what song I'm listening to?
How do I get my music into “New releases”, “New artists” or any other playlist in Recommended music?
Show all
Clips
Can I add my music to a clip or story?
Êàê îïóáëèêîâàòü êëèï â ñîîáùåñòâå?
Êàêîâû òåõíè÷åñêèå òðåáîâàíèÿ äëÿ ïóáëèêàöèè êëèïà?
Show all
Communities
How do I remove a Happy Santa app?
How do I delete my community (group, public page, event)?
How do I find out the ID of a profile or community?
Show all
News
Why aren’t posts in my news feed displayed in chronological order?
How do I remove a certain friend or community from my news feed?
How do I share a post?
Show all
Votes, gifts, stickers
How can I transfer money?
Money transfers
What are votes, and how do I buy them?
Show all
Payments and transfers
Money transfers. Payment geography.
How can I use VK Pay if I’m not a Russian citizen?
Money transfers. Commission.
Show all
VK Pay
×òî òàêîå VK Pay?
Êóäà ìíå îáðàòèòüñÿ ñ âîïðîñîì ïî ïëàòåæó VK Pay?
×òî äåëàòü, åñëè ÿ çàáûë PIN-êîä VK Pay?
Show all
Possible problems
I'm being blackmailed! What can I do?
I accidentally deleted something from my page. Help!
I have a problem with VK on my mobile device
Show all
Mini apps
Îòñêàíèðîâàííûé ÷åê áûë îòêëîí¸í. Ñ ÷åì ýòî ñâÿçàíî?
Market
Êàê óäàëèòü VK Ïî÷òó?
Show all
SuperUP mini app
Ãäå íàõîäÿòñÿ ïîëó÷åííûå êóïîíû?
×òî òàêîå SuperUP?
Ãäå íàéòè ýìîäçè-ñòàòóñû, ïðèîáðåò¸ííûå â SuperUP?
Show all
Games
How do I play games without logging into VK?
How do I install Play Machine?
Why isn't the app working for me?
Show all
Ads
How to get your ads approved in advance?
VKontakte Advertising Formats
4.5. Requirements for advertising intellectual property
Show all
Market
How do I set up and use products in communities?
Êàê îòìåíèòü çàêàç, åñëè ÿ ïåðåäóìàë?
Êàê îïëàòèòü òîâàð?
Show all
VK Dating
×òî òàêîå VK Çíàêîìñòâà?
«Êàê ïîñìîòðåòü ñïèñîê ñèìïàòèé, êîòîðûå ÿ îñòàâèë?»
Êàê îáùàòüñÿ â ïðèëîæåíèè VK Çíàêîìñòâà?
Show all
VK Donut
What is VK Donut?
Êàê îòìåíèòü ïîäïèñêó VK Donut?
Íå ìîãó âûâåñòè ñðåäñòâà ñ VK Donut, ÷òî äåëàòü?
Show all
VK NFT
×òî òàêîå NFT?
Êàê óñòàíîâèòü NFT-àâàòàð?
Êàê ïîëó÷èòü óíèêàëüíûå ñòàòóñû îò VK NFT?
Show all