Tankless Water Heater Installers in Ashburn, VA

"Thomas is great to work with Went well above what he needed to do when replaceing my hvac unit"

"Easy scheduling and very good communications (texting or calling to give me updates on arrival times and status)."

"I had two systems to replace. they sent out two crews to work them in parallel. The first thing they did was put down tarps inside the house, even on the stairway. It was a rainy day, but they did not make any mess inside the house. They left the furnace room cleaner then they found it when done. The outdoor units were leveled very nicely. They did a nice job of taking out the old units and putting in the new. They did a great job of taping everything to seal in the air flow. The work crew were all very nice, willing to answer my questions, never made me feel like I was slowing them down. They treated me like a customer that they wanted to keep happy. They have a great guarantees that show they stand behind their work. I believe the price that I got was competitive. Not the lowest,, but close, and they just made me feel more comfortable with the likely hood that they will be around another 20 years t service these systems, and they had the better warrantees and labor deals. One thing they do is to put all the units into pans and attach water sensors which will cut off the units if they overflow for some reason. Since the old units had a couple issues like that, I really liked that extra touch for even the basement one (the attic unit is required to have the pan.) They also have the nice drains which have the cutoff if the drains clog up. They were done in about 6 hours, including cleanup. And wow, are these new carrier units substantially quieter than the old TRANE ones. Since they are close to the master bedroom window, that is important. Wish I had changed them sooner. Wish I could add some pictures."

"Very prompt response, great value for the money compared to other quotes, on time and very clean."

"Having just bought our home, we wanted to have the heating system assessed before winter hit. Entrepreneur Brian Lewis is a wonderful, exacting professional. As promised, he followed-up after the job was "completed" by another, Company A, to see if it had been satisfactory. It was not. Not by a longshot. So I decided to try Lewis' HVAC service and set a date. Prior to their arrival, Brian Lewis called to inform me of the workers' names. Upon arrival, Kevin & Marco considerately introduced themselves, took off their shoes, were careful not to let our pet slip out the door. Importantly Kevin explained the process. Kevin and Marco did a thorough inspection, really dug into the works (unlike Company A) and answered my questions. Kevin pointed out the age of the heating unit (which I knew) as well writing down for me the names of the parts replaced in the last two years. As an example of Lewis' thoroughness, the guys checked for oily fluid residue indicative of a leaking gasket. They said the heating unit is in good shape. They did not try to sell a service contract at all; oft seen in the industry. They didn't try to sell me anything else. They didn't leave until they were sure I was satisfied. Also, Brian called afterward to check if I was satisfied. Yes! Indeed I am. It seems that Lewis Co handles many types of jobs. As a result of this process, I told Brian I intend to call them back for various upcoming projects such as adding outlets, TV mounting, mounting sconces, plumbing updates. I do recommend Brian Lewis' company! It was a really good experience. Company A, not on Home Advisor, pushed to sell their service contract which would entitle me to a spring check on the HVAC as well. They spent less than 10 minutes but they did put in our new replacement filter. Company A said they "sanded a wire for appearance and to somewhat extend its life." They said I could use a new part for $119 as it was faltering and could fail at anytime. Company A showed me the interior, with a flashlight. For instance, they pointed out a 4" x 4" metal piece, told me not to touch it which I already had said "What? This piece?" They reacted as this is an important "capacitor." P.S. That was not a capacitor."

"Took the time and made the effort to troubleshoot my heating problem instead of just recommending a new purchase."

"Tech was amazing. Super friendly. Explained everything before starting the work and then showed every step to ensure we knew the work was being done correctly and with quality we expected. Call Center was also on top of keeping me notified on my tech’s arrival eta. Highly recommend Beacon Home Services."

"Very responsive and did and excellent job."

"Work was excellent. Delivered exactly what I needed and when I needed. Work crew was exceptional and did everything I asked of them I will use them again in the future."