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Forum
1. 1
  
  运行腾讯系游戏时，ACE安全中心报错
  
  尊敬的用户您好，首先，请问您当前安装使用的卡巴斯基是哪一个版本，请提供具体版本号信息。然后，当前运行ACE安全中心出现错误，如果临时将卡巴斯基“暂停保护”或“退出”的情况下，是否能解决此问题，还是问题依旧存在。同时，如果在“暂停保护”状态下能够解决问题，那么请再尝试关闭“系统监控”组件，检查问题请您以上测试结果反馈给我们谢谢
  
   28 minutes ago in 家用产品支持
2. 3
  
  EDGE扩展程序已安装，但是卡巴斯基仍提示建议我安装EDGE扩展
  
  尊敬的用户您好，感谢您提供的信息。请您尝试以下步骤： 1.在任务管理器中关闭Edge并结束所有与Edge相关的进程 2.下载附带的EdgePlugin-reg.bat文件 https://box.kaspersky.com/f/7103a0765ae145cfb82c/ 3.用鼠标右键单击EdgePlugin-reg.bat，然后选择“以管理员身份运行” 4.完成后，按任意键关闭窗口 5.重新启动计算机 6.检查问题是否得到解决。请反馈。谢谢
  
   33 minutes ago in 家用产品支持
3. 2
  
  Не работает VPN с мобильным интернетом LTE
  
  Добрый вечер, @FxTemaK, @lera i, Действительно проблема есть, у вас какой провайдер и какая версия приложения стоит? У меня стоит: 2.71.0.98. iOS 16.5.1 @Danila T. @Romanamors известна ли проблема? Какие сроки решения?
  
  4 hours ago in Kaspersky Secure Connection
4. 2
  
  Не работает VPN с мобильным интернетом LTE
  
  Такая же проблема. Помогите
  
  4 hours ago in Kaspersky Secure Connection
5. 0
  
  Kaspersky detected a game as malware while being the official release
  
  I was about to play F1 2023 from EA Launcher but as the moment i click "play" Kaspersky sends me a notification saying that a trojan has being removed in the game's directory, it was the main file called "f1_2023.exe" while being 40 GB I do know there are ways for stopping this to happen as adding the file as an exeption but it shouldn't happen anyways Here's the image about the log (its on spanish but google lens should do the job) Im using Win10 22H2 x64 Build 1904 Kaspersky Total Security 21.3.10.391 (K) Any info about this is appreciated 🙂
  
  7 hours ago in Virus and Ransomware related questions
6. 1
  language
  
  @shadyzaherm Welcome. To modify the language you need to uninstall your Turkish Kaspersky version and reinstall Kaspersky in the language you wish.
  
  8 hours ago in Kaspersky Internet Security
  
  windows 11
7. 2
  
  No puedo agregar dispositivos a panel web de Kaspersky Endpoint Security Cloud
  
  Bueno dias, claro, los usuarios reciben el email con las indicaciones de instalacion. Descargan el instalador y lo instalan correctamente y queda funcionando correctamente, es decir, el equipo queda protegido. El problema es que en el panel de administracion de Kaspersky Endpoint Security Cloud en la parte de "Dispositivos" no aparece el equipo donde se instaló correctamente . Adjunto captura de el software de Kaspersky que tengo instalado en el puesto de trabajo:
  
  10 hours ago in Para empresas
8. 2
  
  Endpoint Security license blocked
  
  Will do that then. Thank you for the help.
  
  10 hours ago in Kaspersky Endpoint Security for Business

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