Аccessibility is a concept allowing most users to access technologies, including people with physical and perceptual disabilities and sensory sensitivity.

Люди сидят на диванчиках и  работают за ноутбуками

Our goal is to make VK’s websites and services accessible to the largest possible number of users.

People with perceptual disabilities form a significant part of our audience. It is essential for all VK products to be comfortable for them to use as well. But accessibility is not only about people with disabilities.

We all face temporary or situational limitations.

Increasing accessibility allows people to use services when their capabilities are limited, such as when their hands are full.

Permanent limitations

Hearing loss

Temporary limitations

Otitis

Situational limitations

Loud noise

Permanent limitations

Inability to speak

Temporary limitations

Laryngitis

Situational limitations

Strong accent

Permanent limitations

Missing a hand

Temporary limitations

Broken arm

Situational limitations

Hands full

Permanent limitations

Blindness

Temporary limitations

Cataract

Situational limitations

Sleep deprivation
  • Hearing
  • Voice
  • Sense of touch
  • Vision
  • Permanent limitations

    Hearing loss
  • Temporary limitations

    Otitis
  • Situational limitations

    Loud noise
  • Permanent limitations

    Inability to speak
  • Temporary limitations

    Laryngitis
  • Situational limitations

    Strong accent
  • Permanent limitations

    Missing a hand
  • Temporary limitations

    Broken arm
  • Situational limitations

    Hands full
  • Permanent limitations

    Blindness
  • Temporary limitations

    Cataract
  • Situational limitations

    Sleep deprivation

Our projects are always evolving to become more convenient and accessible for a variety of people.

  • Odnoklassniki

    Apps have been tested for their accessibility for blind users and people with mobility impairments

  • Mail.ru app

    Android app has become more accessible to blind users and people with mobility impairments.

  • Marusia voice assistant

    Marusia is built into the Mail.ru app - she helps users sort their emails, turn on the music or the radio and can also search the Internet for answers to any questions

  • VK

    App for Android has become more accessible for blind users and people with mobility impairments

  • VK Video

    The service allows users to automatically add subtitles to their uploaded videos. Even without sound users can understand what is happening in the video

  • VK Messenger

    Voice messages can be converted into text in the service

Social glossary (in Russian)

Download glossary

We have compiled a glossary of social terms to reduce communication barriers for everyone. The key in our approach is that we prioritize the person over their diagnoses, ailments, and peculiarities.

Articles on increasing accessibility (in Russian)

VK has an internal community dedicated to accessibility. It helps the VK team go deeper into the topic, get to know our users with perception differences, and discover how people engage with interfaces in various ways.

We are starting to publish articles and community practices on VC.ru to share experience with colleagues from other companies.

Learn more

Feedback on accessibility changes

  • Maria Arnapolskaya

    Curator of remote learning computer literacy classes for blind users

    I am very glad that VK has focused on expanding accessibility for its users. It's especially nice since this is our local company, which aspires to be accessible and helpful for every user.

    Мария Арнапольская
  • Kirill Belousov

    iOS developer and bronze medal winner at the 2016 Paralympic Games in Rio de Janeiro

    I remember when VK was virtually inaccessible to screen readers and you had to use workarounds to use its web version comfortably.

    It's fantastic that major Russian companies are increasingly paying attention to accessibility concerns and trying more and more to make using their services convenient for everyone.

    I am very glad that VK is becoming more accessible today, and the team is working hard to make the largest Russian social network accessible and convenient for everyone.

    Кирилл Белоусов
  • Yaroslava Leshkova

    Director at Na Zhestah NGO

    Transcribing audio messages into text is my favorite VK feature. As well as adding personal subtitles to uploaded videos. It's very convenient!

    Ярослава Лешкова
  • Denis Redkin

    Accessible environment expert, project manager at Deystvuy! foundation

    Аccessibility is an important standard that needs to be considered in all services. It's encouraging to see VK being a catalyst to make its services more accessible to everyone.

    Денис Редькин

VK is a community for millions of very diverse people. We strive to create projects that would be beneficial to all of them.

Люди сидят на диванчиках и работают за ноутбуками

The sky is the limit when it comes to improving accessibility and we always welcome feedback. Only by working together can we ensure that digital services are available to everyone without exception.

Contact us

Would you like to test VK services for accessibility?

Take the admission test and explore a crash course in testing from the VK QA team. Improve VK products by applying for an internship with the VK Team.

VK Testers is a beta testing program for VK products, as well as any other developers. All test result reports are directly shared with development teams.

Learn more

Partners

Accessibility team

[email protected]