Unique Bath Design

Overall the quality of work is good but their customer service after the installation was bad, I am having some problems and I need them to come back to correct it.

Enrique is very professional and did an outstanding job.

Unique bath did a great job remodeling my bathroom. Very happy with the outcome.

The young man Brandon was very kind and professional with his work to be so young. I had two bathrooms remodeled with being a conversion from tub to a shower and Brandon did a outstanding job.

Hired them for a bathtub and wall panels remodel. Project was started when expected and done within three days. The installer was a bit young, not as experienced as we would have liked and worked really late into the night. We had to ask him to leave and come back. (Time management issues). He did good work. We like the shower walls and tub. Nice and clean looking. The hardware is cheaper than I wanted. We had a problem with the tub drain but the company was on top of making it right. Very fast and professional and the products have a lifetime guarantee. We exchanged out our shower head but I knew I was going to do this. Fast, friendly and great customer service. They stand behind their products.

Iâ m happy to say that my opinion has improved. Once completed, I was satisfied with the work. I have an older home with a few issues, but they got the job done. I would recommend.

I talked to several companies for a bathtub-shower conversion for my parents. The others I talked to engaged in high-pressure sales tactics designed to get you to sign on the spot -if you didnâ t, the price would be dramatically higher. Their quotes were also nearly twice as much. Unique Bath provided options to make the job less expensive without compromising quality. They completed the work on schedule in a timely manner. The quality of the work was very good. I would definitely use them again.

Absolutely the worst company I have ever worked with. I was a contractor for over 22 years and never seen such a disaster! The company keep pushing back the start date. Workers did not show up when they were supposed to. Job took twice as long than originally planned. Did not receive the design I asked for or was shown in the sales photos. Asked for a custom zero threshold shower pan and received a flimsy piece of laminate with a 3 inch threshold. The whole purpose of the job was to make the shower handicap accessible. They brought a cheap showerhead when I ordered a nice one with a wand/wall bar. Ordered shelves that they did not do and had to be reminded that they were missing. Asked for handicap grab bars to be installed with wood backing behind the wall. They never installed the wood backing as asked. So nothing is supporting those bars besides the backer board that the tile is installed over. Never seen a single supervisor at beginning of the job. Joe could not be bothered for days to come by and address my concerns. Just continued to send workers to try to finish the job and get paid. The salesman obviously had no clue what he was doing sold me a product the company could not produce! Unbelievable! Do not hire these people unless you want a garbage job and be overcharged with a cheaper product! Pathetic!

We are very satisfied with the new shower room and the bathroom remodeling, the whole project includes: 1) Remove the old bathtub 2 Enlarge and reinstall the shower room 3) Replace Bathroom Countertop 4) Replace windowsill It's all done very professionally and beautifully, especially thanks to the branch manager Joe Cordoba who take care of this project from beginning to the end, he is very professional and responsible, he tried to do best to make customer happy, no matter how busy he is, he never misses a call back to us. he came to my house several times to make sure every steps and changes goes well, after the project was completed, he also brought his assistant Manny to do the final inspection and improvement. it makes us 100% satisfaction. We love our new bathroom, the new shower wall and the glass wall are very beautiful and useful, we highly recommend Unique Bath Design and their products .

no comment