Customer-obsessed science

Behind Amazon's working backwards approach
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US, WA, Seattle
We are looking for detail-oriented, organized, and responsible individuals who are eager to learn how to work with large and complicated data sets. Some knowledge of econometrics, as well as basic familiarity with Python is necessary, and experience with SQL and UNIX would be a plus. These are full-time positions at 40 hours per week, with compensation being awarded on an hourly basis. You will learn how to build data sets and perform applied econometric analysis at Internet speed collaborating with economists, scientists, and product managers. These skills will translate well into writing applied chapters in your dissertation and provide you with work experience that may help you with placement. Roughly 85% of previous cohorts have converted to full time economics employment at Amazon. If you are interested, please send your CV to our mailing list at [email protected].
US, WA, Seattle
We are looking for detail-oriented, organized, and responsible individuals who are eager to learn how to work with large and complicated data sets. Knowledge of causal inference as well as familiarity with Python or STATA is necessary, and experience with SQL and would be a plus. These are full-time positions at 40 hours per week, with compensation being awarded on an hourly basis. You will have the opportunity to build data sets from multiple data sources and perform causal inference analysis while collaborating with economists, scientists, and product managers. These skills will translate well into writing applied chapters in your dissertation and provide you with work experience that may help you with placement. Roughly 85% of previous cohorts have converted to full time economics employment at Amazon. If you are interested, please send your CV to our mailing list at [email protected]. About the team The Selling Partner Fees team owns the end-to-end fees experience for two million active third party sellers. We own the fee strategy, fee seller experience, fee accuracy and integrity, fee science and analytics, and we provide scalable technology to monetize all services available to third-party sellers. Within the Science team, our goal is to understand the causal impact of changing fees on the seller behavior (e.g. price changes, advertising strategy changes, introducing new selection etc.) as well as using this information to optimize our fee structure and maximizing our long term profitability.
CA, ON, Toronto
WE ARE OPEN TO HIRING THIS ROLE IN SF BAY AREA, SEATTLE, TORONTO. Amazon Advertising is one of Amazon's fastest growing and most profitable businesses, responsible for defining and delivering a collection of advertising products that drive discovery and sales. Our products and solutions are strategically important to enable our Retail and Marketplace businesses to drive long-term growth. We deliver billions of ad impressions and millions of clicks and break fresh ground in product and technical innovations every day! The Sponsored Products Demand Identification and Campaign Optimization (DEICO) team is responsible for building experiences across all seller and advertiser touchpoints to generate performant Sponsored Products demand and improved campaign performance through guardrail-based controls. We do this through 1) Creating performant demand focusing on Amazon supplier use cases (e.g. launching a new ASIN) through presets for campaign creation. 2) Making existing demand performant through diagnosing gaps and providing proactive and targeted recommendations, and 3) Developing and launching new campaign optimization rules that allow advertisers to provide performance guardrails and automate optimization of their campaigns. Within these domains, we focus on creating holistic recommendations through machine learning for products to advertise and optimal presets across every parameter that go into Sponsored Products ad campaign setup, as well as consolidated recommendations that improve performance of existing Sponsored Product campaigns. As an Applied Scientist on this team, you will: • Drive end-to-end Machine Learning projects that have a high degree of ambiguity, scale, complexity. • Perform hands-on analysis and modeling of enormous data sets to develop insights that increase traffic monetization and merchandise sales, without compromising the shopper experience. • Build machine learning models, perform proof-of-concept, experiment, optimize, and deploy your models into production; work closely with software engineers to assist in productionizing your ML models. • Run A/B experiments, gather data, and perform statistical analysis. • Establish scalable, efficient, automated processes for large-scale data analysis, machine-learning model development, model validation and serving. • Research new and innovative machine learning approaches. • Recruit Applied Scientists to the team and provide mentorship. Why you will love this opportunity: Amazon is investing heavily in building a world-class advertising business. This team defines and delivers a collection of advertising products that drive discovery and sales. Our solutions generate billions in revenue and drive long-term growth for Amazon’s Retail and Marketplace businesses. We deliver billions of ad impressions, millions of clicks daily, and break fresh ground to create world-class products. We are a highly motivated, collaborative, and fun-loving team with an entrepreneurial spirit - with a broad mandate to experiment and innovate. Impact and Career Growth: You will invent new experiences and influence customer-facing shopping experiences to help suppliers grow their retail business and the auction dynamics that leverage native advertising; this is your opportunity to work within the fastest-growing businesses across all of Amazon! Define a long-term science vision for our advertising business, driven from our customers' needs, translating that direction into specific plans for research and applied scientists, as well as engineering and product teams. This role combines science leadership, organizational ability, technical strength, product focus, and business understanding. Team video https://youtu.be/zD_6Lzw8raE
IN, KA, Bangalore
Amazon is investing heavily in building a world class advertising business and we are responsible for defining and delivering a collection of self-service performance advertising products that drive discovery and sales. Our products are strategically important to our Retail and Marketplace businesses driving long term growth. We deliver billions of ad impressions and millions of clicks daily and are breaking fresh ground to create world-class products. The ATT team, based in Bangalore, is responsible for ensuring that ads are compliant to world-wide advertising policies and are of high quality, leading to higher conversion for the advertisers and providing a great experience for the shoppers. Machine learning, particularly multi-modal data understanding, is fundamental to the way we drive our business, meet our goals and satisfy our customers. ATT team invests in researching and developing state of art models that analyze various type of ad assets – text, audio, images and videos - to ensure compliance to advertising policies. We also help advertisers create more successful ads by creating ML models to assist ad generation as well as to provide data-driven interpretable insights. Key job responsibilities Major responsibilities · Deliver key goals to enhance advertiser experience and protect shopper trust by innovative use of computer vision, NLP and statistical techniques · Drive core business analytics and data science explorations to inform key business decisions and algorithm roadmap · Establish scalable, efficient, automated processes for large scale data analyses, model development, model validation and model implementation · Hire and develop top talent in machine learning and data science and accelerate the pace of innovation in the group · Work proactively with engineering teams and product managers to evangelize new algorithms and drive the implementation of large-scale complex ML models in production
US, CA, Palo Alto
Interested in using advanced AI to improve the shopping experience of millions of customers? Amazon Search has the perfect job for you. Amazon is among the top 10 most-visited website worldwide. About half of Amazon customers purchase products through Amazon Search. Our vision is to help customers shop with ease and confidence. We use large language models, deep learning, reinforcement learning, and other AI techniques to optimize our customer’s experience. We pride ourselves with making positive impact on millions of customers every day. According to a survey by the National Retail Federation, 46% of online shoppers are simply browsing for inspiration. In the next three years, we will expand Amazon from a place that primarily serves customers on a buying mission, to a place customers enjoy turning to for shopping advice and inspiration. We envision that the advances in large language models will fundamentally change the way we shop online. We will create experiences that are attractive to diverse customers, by dynamically serving content based on customers’ interests and preferences. We invite you to join us on this journey of transformation. Key job responsibilities Everything we do is customer facing. As a hands-on science leader of this team, you will work backwards from customer benefits and define a research portfolio that balances near-term deliverables and long-term sustainable growth. Together with your engineering partners, you will own the ideation, design, experimentation, and deployment of the state-of-the-art AI solutions and demonstrate positive customer impact. You will stay connected with the science community by actively publishing your research findings. As a strategic leader, you will influence the organizations investment decisions through verbal and written communication. You’ll also participate in hiring, mentorship, and leadership development. A day in the life Every day we face the challenges of a fast-paced market and rapidly evolving technologies. Every day is Day One. If you enjoy learning new things and trying new ideas, this is an ideal job for you. About the team Our team’s mission is to show customers the right content, in the right place, at the right time. We create shopping experiences that make our customers feel like they have a personal shopping assistant guiding them through their shopping journey. Whether a customer is looking for shopping inspiration or knows exactly what to buy, we surface the right content personalized to each customer's unique shopping needs. We grow our relationship with customers by leveraging our deep understanding of their intent to provide relevant and timely recommendations. In this role, you will work with a team of applied scientists, engineers, product managers, and UX designers to shape the future of Amazon shopping. You will be working with massive data and draw insights. Your team’s work is visible to millions of customers.
US, WA, Seattle
We are seeking a talented applied researcher to join the Search team responsible for developing reinforcement learning systems for Amazon's shopping experience and delivering it to millions of customers. We believe that shopping on Amazon should be simple, delightful, and full of "wow" moments for everyone.
US, WA, Seattle
We are looking for detail-oriented, organized, and responsible individuals who are eager to learn how to work with large and complicated data sets. Some knowledge of econometrics, as well as basic familiarity with Python is necessary, and experience with SQL and UNIX would be a plus. These are full-time positions at 40 hours per week, with compensation being awarded on an hourly basis. You will learn how to build data sets and perform applied econometric analysis at Internet speed collaborating with economists, scientists, and product managers. These skills will translate well into writing applied chapters in your dissertation and provide you with work experience that may help you with placement. Roughly 85% of interns from previous cohorts have converted to full time economics employment at Amazon. If you are interested, please send your CV to our mailing list at [email protected]. About the team Amazon's Weblab team enables experimentation at massive scale to help Amazon build better products for customers. A/B testing is in Amazon's DNA and we're at the core of how Amazon innovates on behalf of customers.
US, WA, Seattle
Amazon Advertising is one of Amazon's fastest growing and most profitable businesses, responsible for defining and delivering a collection of advertising products that drive discovery and sales. As a core product offering within our advertising portfolio, Sponsored Products (SP) helps merchants, retail vendors, and brand owners succeed via native advertising, which grows incremental sales of their products sold through Amazon. The SP team's primary goals are to help shoppers discover new products they love, be the most efficient way for advertisers to meet their business objectives, and build a sustainable business that continuously innovates on behalf of customers. Our products and solutions are strategically important to enable our Retail and Marketplace businesses to drive long-term growth. We deliver billions of ad impressions and millions of clicks and break fresh ground in product and technical innovations every day! As an Applied Science Manager in Machine Learning, you will: Directly manage and lead a cross-functional team of Applied Scientists, Data Scientists, Economists, and Business Intelligence Engineers. Develop and manage a research agenda that balances short term deliverables with measurable business impact as well as long term investments. Lead marketplace design and development based on economic theory and data analysis. Provide technical and scientific guidance to team members. Rapidly design, prototype and test many possible hypotheses in a high-ambiguity environment, making use of both quantitative and business judgment Advance the team's engineering craftsmanship and drive continued scientific innovation as a thought leader and practitioner. Develop science and engineering roadmaps, run annual planning, and foster cross-team collaboration to execute complex projects. Perform hands-on data analysis, build machine-learning models, run regular A/B tests, and communicate the impact to senior management. Collaborate with business and software teams across Amazon Ads. Stay up to date with recent scientific publications relevant to the team. Hire and develop top talent, provide technical and career development guidance to scientists and engineers within and across the organization. Why you will love this opportunity: Amazon is investing heavily in building a world-class advertising business. This team defines and delivers a collection of advertising products that drive discovery and sales. Our solutions generate billions in revenue and drive long-term growth for Amazon’s Retail and Marketplace businesses. We deliver billions of ad impressions, millions of clicks daily, and break fresh ground to create world-class products. We are a highly motivated, collaborative, and fun-loving team with an entrepreneurial spirit - with a broad mandate to experiment and innovate. Impact and Career Growth: You will invent new experiences and influence customer-facing shopping experiences to help suppliers grow their retail business and the auction dynamics that leverage native advertising; this is your opportunity to work within the fastest-growing businesses across all of Amazon! Define a long-term science vision for our advertising business, driven from our customers' needs, translating that direction into specific plans for research and applied scientists, as well as engineering and product teams. This role combines science leadership, organizational ability, technical strength, product focus, and business understanding. Team video ~ https://youtu.be/zD_6Lzw8raE
US, CA, Palo Alto
The Amazon Search team creates powerful, customer-focused search and advertising solutions and technologies. Whenever a customer visits an Amazon site worldwide and types in a query or browses through product categories, Amazon Search services go to work. We design, develop, and deploy high performance, fault-tolerant distributed search systems used by millions of Amazon customers every day. Our Search Relevance team works to maximize the quality and effectiveness of the search experience for visitors to Amazon websites worldwide. Amazon’s large scale brings with it unique problems to solve in designing, testing, and deploying relevance models. We are seeking a strong applied Scientist to join the Experimentation Infrastructure and Methods team. This team’s charter is to innovate and evaluate ranking at Amazon Search. In practice, we aim to create infrastructure and metrics, enable new experimental methods, and do proof-of-concept experiments, that enable Search Relevance teams to introduce new features faster, reduce the cost of experimentation, and deliver faster against Search goals. Key job responsibilities You will build search ranking systems and evaluation framework that extend to Amazon scale -- thousands of product types, billions of queries, and hundreds of millions of customers spread around the world. As a Senior Applied Scientist you will find the next set of big improvements to ranking evaluation, get your hands dirty by building models to help understand complexities of customer behavior, and mentor junior engineers and scientists. In addition to typical topics in ranking, we are particularly interested in evaluation, feature selection, explainability. A day in the life Our primary focus is improving search ranking systems. On a day-to-day this means building ML models, analyzing data from your recent A/B tests, and guiding teams on best practices. You will also find yourself in meetings with business and tech leaders at Amazon communicating your next big initiative. About the team We are a team consisting of software engineers and applied scientists. Our interests and activities span machine learning for better ranking, experimentation, statistics for better decision making, and infrastructure to make it all happen efficiently at scale.
US, NY, New York
Amazon Advertising is one of Amazon's fastest growing and most profitable businesses. Amazon's advertising portfolio helps merchants, retail vendors, and brand owners succeed via native advertising, which grows incremental sales of their products sold through Amazon. The primary goals are to help shoppers discover new products they love, be the most efficient way for advertisers to meet their business objectives, and build a sustainable business that continuously innovates on behalf of customers. Our products and solutions are strategically important to enable our Retail and Marketplace businesses to drive long-term growth. We deliver billions of ad impressions and millions of clicks and break fresh ground in product and technical innovations every day! The Creative X team within Amazon Advertising aims to democratize access to high-quality creatives (images, videos) by building AI-driven solutions for advertisers. To accomplish this, we are investing in latent diffusion models (LDM), large language models (LLM), computer vision (CV), reinforced learning, and image + video synthesis. The solutions we develop will deployed for use by self-service advertisers and agencies as well as available to the most premium brands that advertise on Amazon. You will be part of a close-knit team of applied scientists and product managers who are highly collaborative and at the top of their respective fields. We are hiring Senior Applied Scientists, who are adept at a variety of skills in Deep Learning, but namely have experience with computer vision, latent diffusion or related foundational models that will accelerate our plans to generate high-quality creatives on behalf of advertisers. Every member of the team will build and deploy advertiser facing features, contribute to the collaborative spirit within the team, publish work, patent their inventions, and bring cutting edge research to raise the bar within the team. As a Senior Applied Scientist on this team, you will: Be the technical leader in Machine Learning; lead efforts within this team and across other teams. Perform hands-on analysis and modeling of enormous data sets to develop insights that increase traffic monetization and merchandise sales, without compromising the shopper experience. Drive end-to-end Machine Learning projects that have a high degree of ambiguity, scale, complexity. Build machine learning models, perform proof-of-concept, experiment, optimize, and deploy your models into production; work closely with software engineers to assist in productionizing your ML models. Run A/B experiments, gather data, and perform statistical analysis. Establish scalable, efficient, automated processes for large-scale data analysis, machine-learning model development, model validation and serving. Research new and innovative machine learning approaches. Recruit Applied Scientists to the team and provide mentorship. Why you will love this opportunity: Amazon is investing heavily in building a world-class advertising business. This team defines and delivers a collection of advertising products that drive discovery and sales. Our solutions generate billions in revenue and drive long-term growth for Amazon’s Retail and Marketplace businesses. We deliver billions of ad impressions, millions of clicks daily, and break fresh ground to create world-class products. We are a highly motivated, collaborative, and fun-loving team with an entrepreneurial spirit - with a broad mandate to experiment and innovate. Impact and Career Growth: You will invent new experiences and influence customer-facing shopping experiences to help suppliers grow their retail business and the auction dynamics that leverage native advertising; this is your opportunity to work within the fastest-growing businesses across all of Amazon! Define a long-term science vision for our advertising business, driven from our customers' needs, translating that direction into specific plans for research and applied scientists, as well as engineering and product teams. This role combines science leadership, organizational ability, technical strength, product focus, and business understanding. Team video https://youtu.be/zD_6Lzw8raE Key job responsibilities This role is focused on computer vision, latent diffusion models, and the related foundational models to product generative imagery and videos. You will develop core models that will be the foundational of the core advertising-facing tools that we are launching. You will conduct literature reviews to stay on the cutting edge of the field. You will regularly engage with product managers, who will partner with you to productize your work. A day in the life On a day-to-day basis, you will be doing your independent research and work to develop models, you will participate in sprint planning, collaborative sessions with your peers, and demo new models and share results. About the team The team is a team of 7-10 applied scientists and two product leaders. We reside in the Creative X organization, which focuses on creating products for advertisers that will improve the quality of the creatives within Amazon Ads.