Go to Start (Windows 10 - Hit the Windows key and the x keys at the same time)
Control Panel
Devices and Printers
Right click on your printer, left click Printer Properties.
![](/web/20220704202632im_/https://www.dell.com/community/s/legacyfs/online/en/communityserver.wikis.components.files/00/00/00/00/21/8420.printerproperties.jpg)
Click on ports
![](/web/20220704202632im_/https://www.dell.com/community/s/legacyfs/online/en/communityserver.wikis.components.files/00/00/00/00/21/5023.printerpropertiesports.jpg)
Make sure to check the box Enable Bidirectional Support. (Enable Biodirectional Support)
If you're having problems with your printer, please post on the Dell Printers Forum
If you find this Wiki helpful, please vote above. Thanks.
#DellRockstar
Welcome to Dell Community!
#DellWorld 2012
#DellWorld 2015
#Dell EMC World 2016
#MicrosoftMVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015
This is a Dell User Forum. I am a Dell user, just like you are.