Black Diamond Paver Stones & Landscape Inc

I will not use anyone else going forward for my landscaping needs from now on. Black Diamond has set the bar high for me and I'm hanging on to that level of service. The Project Manager, Ryan, was just amazing. My backyard project was not the biggest or the fanciest, I had a budget and wanted to create something for my children to play on. Ryan and Black Diamond worked with me and made everything work out. He didn't make me feel like my project was too small or that I couldn't afford to go all out - he made me feel like my project still mattered to them. I've gotten quotes higher and lower than Black Diamond, but at the end I chose them because they made me feel comfortable. They are not the cheapest or the most expensive, but honestly they are the best I've worked with as I've remodeled my home in different aspects over the years. And that crew that worked with Ryan - Rigo and his team, they were great. Just respectable, on time and overall professional. And they went above and beyond on a lot of things during the project. I've already recommended Black Diamond and Ryan to my neighbor and a few others. And I am not done with my backyard so I'll be contacting them in the future. Thank you again Black Diamond, Ryan, and Rigo & Crew. You all have been amazing and I cannot wait to use the new space you have created for my family.

I am thrilled with the service and the results! I had a small backyard project to install paver stones and a stone bench. The consultant on the project (originally Lacey, then later Matt after Lacey left the company) immediately understood my vision, created the design, and the crew implemented it beautifully, on time, and on budget. They also adapted well to surprises, like finding a bunch of broken concrete under the original grass and wood deck.

My wife and I recently had Brett Eaton and the Black Diamond team put in our backyard patio, walkway and garbage can storage area. They were fantastic and lived up to the quality and service they advertised and sold us on their company. Brett, in particular, was extremely responsive , which my wife said, "I've loved working with Brett because he responds quickly and comes when he says he's going to come and does what he says he's going to do... and that just normally doesn't happen with vendors here in Sacramento!" I couldn't agree more. We love the work they did but having Brett champion and manage our project was what made the experience fantastic. We highly recommend Black Diamond and even more so having Brett be your project manager!

After contacting several companies for our syn lawn install, we decided to go with Black Diamond. This was a wise choice! From the initial consultation with our designer/coordinator, David, we were treated with extreme professionalism (lots of hand holding), attention to detail and complete answers to our many questions. Our project began earlier than promised. It is a complicated process that requires many steps and close coordination. David executed this perfectly! Our large front yard was transformed from a hideously forlorn dead grass gopher farm to a beautiful green showpiece that garners much admiration from passersby. Thank you Black Diamond, David, and his crew!

To complete our home remodel, we chose Black Diamond for our landscaping. The customer experience provided by Jeff Blaisdell, our Project Manager / Designer was excellent. From the initial meeting to discuss our thoughts thru the implementation of our project, Jeff was proactive, organized and ensured we understood the advantages of each option we chose. The installation team was punctual, clean and well organized. The project was delivered on time and within budget. We are now enjoying our new pavers, turf, lighting and irrigation system. I highly recommend Jeff and the Black Diamond team!!! Philip M.

Rocco and Black Diamond did a fabulous job on my backyard patio. It was a pretty big project with some complexities such as figuring out how to install appropriate steps for the doorways. The pavers were all very professionally laid and when I pointed out that a couple were scratched, they were immediately replaced. The guys laying the pavers really worked hard. Working in the backyard required using a Bobcat, necessitating taking down a fence and resulting in breaking a couple of sprinklers. But, the fence was put back in place and the sprinklers were repaired without any problem. Equally important when the job was finished, everything was very nicely cleaned-up. I highly recommend Rocco and Black Diamond and wouldn't hesitate to use them again.

Rocco was extremely professional in approach during the initial stages and did not try to push us into anything more than we needed. He worked within the constraints provided and we liked his suggestions. The work itself was executed with efficiency. Rocco and his crew manager (Jose) were able to get us in ahead of time. I am pleased with the output and feel comfortable that I can reach out to Black Diamond for any questions/future projects. Well done.

I highly recommend Black Diamond!! From the start of the process with getting a quote to the final product, everything was handled so professionally. The amazing team who helped us build our dream patio was David Weissenberg (Project Design Specialist), Ingrid (Project Coordinator), and Venturo + his work crew. David is very personable and knowledgeable, and he made sure we were satisfied throughout every step of the project, while Ingrid kept us up-to-date leading up to the start of the project. Venturo and his crew are extremely hard-working and were able to build our massive patio within a week. Their craftsmanship is outstanding; the patio is absolutely gorgeous! Black Diamond also comes with a 27-year warranty, which gives me peace-of-mind knowing that the huge investment I put into the patio will be protected. All in all, Black Diamond is an excellent company to work with because they value their customers and produce high-quality work!

Run away from this company. Our 6 week project is now a 6 month, never-ending saga of ineptitude and sloth. We started early in March - pavers and landscaping- simple job. Its now August and only the first task is complete. We picked BLack Diamond from several bids based on their purported project management capabilities (lies) and size/number of teams (more lies) to finish by the beginning of summer, our most important goal. Black Diamond failed at every opportunity. It was almost comical. Ordering materials in advance for the next phase? Nope. Team available? Nope. Their accounting department couldn't even keep track and bill us at milestones- we had to remind them. Once they finally started, months later, it was a single worker and that was it. No "team". Like one guy. Their operations department is a disaster. Their "schedulers" cannot produce a schedule for you. One "scheduler" chastised me on the phone because I "embarrassed him by calling customer service" to track him down after repeated lack of replies. He claimed we had no options but to use them, after a expletive-laden tirade - because I had asked for our project schedule (he didn't have anything). When we had finished with demo this "scheduler" was absolutely clueless- he had no grasp of the project, what was complete, what wasn't, what was next, etc. Presently we are on hold yet again while they dither, waiting on landscaping- our "scheduler" had two weeks to follow up with us but that didn't occur to him (to respond to repeated inquiries) and now he's on vacation. Apparently no one else can help. This company is a complete joke. They are rip off artists. Don't believe the sales pitch. All lies. The owner, should you escalate, is there to calm you down while, in the meantime nothing actually changes. We are filing complaints with the CA contractors license board. The designers, however, are quite good and responsive - ours is superb. Unfortunately, the designers are tethered to this dysfunctional back office clown operation that is incapable of delivering. Spend your money elsewhere. Take the design perhaps and use it, Don't expect Black Diamond to actually do it in any reasonable amount of time.

Lacy Valenzuela, designer for Black Diamond, showed up on time and was very professional! She looked at my backyard and drew for me the perfect sketch describing where I can plant the flowers and trees I’m interested in. She provided me with a vision and a layout. Very creative, very well spoken and very knowledgeable about what she does. I will refer her without hesitation!! Thank you Lacy!! You are the best!! 😊😊

This feedback is for Lacy. Lacy did an outstanding design for our side and front yard. We have some existing landscaping in place but Lacy took it up to the next level in blending the existing to a completely new space. Her design was so seamless in bringing the outdoor in and taking the indoor out. She exceeded our expectations in blending the line between the inside of our home and the outdoor space. Lacy's design was very well thought through tying different elements together and creating a seamless cohesive space. I highly recommend Lacy. A true professional!

It went great and they were very professional. We have had Lacy and her crew out several times over the past two years. Which ought to tell you something we are repeat customers. They were just as professional now as they were two years ago. Ask for Lacy she is fantastic to work with.

Julie M. (our project manager) was excellent!! She met with us and listened to our ideas and made suggestions, then drew up a plan. Once the project was started she checked in daily in person to make sure everything was going according to plan. The workers were fast and hard working. Julie kept us informed and was always available by text or phone call to address any questions or concerns along the way. After the hardscape was done, she had us go plant shopping with her to pick out what we liked as well as giving us her suggestions about what would look good and grow well in specific areas of the yard. She is very knowledgeable. We are very pleased with our project that Black Diamond did for us and Julie was a pleasure to work with.

Black Diamond Pavers promised high quality work and a team of skilled employees to perform the work. I hired them and paid a premium based on their promises of premium work. The crew that black diamond sent to my house was a random crew of scab workers that changed daily and were not employed by black diamond. I was promised by black diamond that my front yard calstone paver walkways and porch would be competed in 3 days. In reality, the project took over 30 days and the work was the worst I have ever seen. The unprofessional crew spent a month in my front yard chain smoking cigarettes and dropping their cigarette butts all over my yard, with no foreman on-site and zero guidance or direction. The workers left my yard piles of trash amd garbage stuffed in corners every day. They literally caused more damage to my property and made more mistakes than I could explain in this brief review. It has now been 3 months since the project began and the landscape lights and transformer are still not hooked up. I also have low spots in the pavers where water pools every time it rains or anytime I turn the hose on - this is from improper preparation and poor compaction beneath the paver stones. Black diamond does not employ their own crews of workers. What they do is double the actual costs of the project (based on the promise of excellent workmanship) and they send a crew of random Home Depot parking lot workers, whom they pay less than market rate for their work. I saw so many different workers throughout the job, likely due to these being day laborers from the Home Depot parking lot. Most of the guys would show up in old trucks that had other business names on the side (not Black Diamond)- “affordable hauling”, lawn care, etc. I got scammed by black diamond, don't make the same mistake. I will be forced to take them to court in order to recoup money so that I may have my pavers installed by a legitimate contractor.

Excellent! We had a great experience with Black Diamond Landscaping. The entire experience was great. We interviewed a few vendors and were satisfied with the professionalism of Black Diamond. We are equally as happy with the final product. We couldn't be more thrilled with Black Diamond and can't wait to hire for phase 2.

I love my back patio. I have a small area that needed to be updated and from initial consultation with Rocco & from start to finish of project, it was great. They worked with my moving schedule due to some personal reasons and finished the project timely. Rocco was here checking in with me throughout. Joel (crew) was very hard working, polite and courteous. Home projects can be messy, hard, and frustrating. However, You can't go wrong with Black Diamond and Rocco. Thanks for a great experience.

Just wanted to give Michael Martinez, designer/consultant/project manager, and his crew led by Irving & his office assistant Alejandra a great review. This is the second project that they have done for us, and we will surely use them again for any other project we have. They are quick to respond and very easy to work with, willing to take your ideas and make them become a reality. I would highly recommend them for any project, big or small.

I am pleased to recommend Michael Martinez and Black Diamond Pavers to anyone wanting to enhance their property. Michael acted as our designer, consultant and project manager. He was with us and in communication every step of the way. He masterfully designed a beautiful new backyard that also solved our drainage issues. From the day the project began to the final day the polite, efficient, professional, talented and hardworking crew led by Irving excavated our yard and laid pavers with precision. Thank you to everyone who worked on our project. We are extremely satisfied and thrilled with the final result! Five STARS for Michael, Irving & Alejandra are super stars! Evan & Stacey Danville, CA

Far above expectations. All work was very professionally done within the projected timeframe with clear communication and excellent results. Remaining materials were picked up promptly.

We were directly referred to Michael Martinez, as he's done projects for other friends of ours. He consulted us, designed, project managed every single day & went well beyond our expectations! We, even our kids, couldn't be more thankful and excited about the results. Not only is it beyond functional, warrantied, but it also is an investment that adds value to the property far beyond what we spent. Win, win!!! :) We already have friends and neighbors full of compliments and wanting his contact information to create a similar transformation for them. His crew, led by Irving, as well as his office assistant Alejandra, deserve mention too. We wouldn't do a thing to our property without his input. What a great team and experience!

Great experience working with Lacy to design and build our new front patio. The paver stones look amazing and we love it!

Our recently completed and extensive paving project installed by Black Diamond Paver Stones and Landscape, Inc. is an absolutely amazing transformation of the grounds of our home in Bel Marin Keys! The entire project from start to finish was professionally executed. We started by getting 4 good bids from competing companies and decided on Black Diamond principally because of their representative, David Weissenberg. David worked with us closely, particularly in the design stage of our unique and fairly complicated patio plan, and offered several ideas to perfect our design. He kept in touch almost daily and checked in weekly to personally inspect the progress of the project. His demolition and paving subcontractor, Juan Lopez & Co., were not only professional and competent, but the stone setters in particular (Pablo, Nelson and Hector) were excellent craftsmen who went the extra mile to make sure the end product was a true work of art with very close attention to detail and several suggestions to improve the overall look of the stonework. We are more than pleased with the finished product and the way the job was handled by all the professionals at Black Diamond especially David Weissenberg as VP of sales, Jaime Marquez as project coordinator and associate, Juan Lopez & Co. and would not hesitate to recommend this particular team to any of our friends and neighbors!

Black Diamond is excellent! Julie, our designer, was very communicative throughout the process - keeping us “in the loop” and updated on the process, included us in decision making, and truly listened to our requests. She designed our backyard oasis making it just what we envisioned. Rozival, our foreman, gave particular care to every detail making sure he didn’t leave anything unnoticed. Liz, the Coordinator, made sure everything was delivered and picked up on time - there wasn’t any evident delay. They finished the job in less time than originally stated, even with the changes we asked for along the way. We highly recommend Black Diamond to anybody who wants a detail oriented, very professional, and amazing results!

I am so thrilled with Black Diamond Pavers. We had read reviews of various landscaping companies and met with a smattering of them, but immediately knew Black Diamond was our top choice. We hired them to landscape our dismal, terrible backyard. Truly it looked like a scene from a Tim Burton film and the ground was as hard as concrete. Just look at the before and after – no need to label which is which. Emily contacted us and scheduled an appointment for us to meet with Sheila O'Fayhe. Emily followed up to make sure we were still available and Sheila showed up on time (I was so thrilled about that), shared samples of products and left us with various landscaping product booklets to look over. During our appointment, Sheila took the time to measure the space and provided an estimate based on our description of what we wanted. There were details we hadn't thought of that she kindly walked us through. And when we asked, she provided helpful, supportive guidance. I was also pleased that she listened to our budget and helped us make decisions that fit within those constraints. She was personable and delightful to meet with and quickly won the hearts of our pet rabbit and very timid dog. We personally had to postpone working with Black Diamond because of some issues with interior contractors, then COVID (btw – I have not had great experience with contractors, grrr). When we finally wrapped up the mess with our 4 week bath remodel turned 6 months, we contacted Black Diamond and they scheduled us within a few weeks of their peak season. Sheila and Columba coordinated scheduling and delivery of materials. Alfredo and his crew were assigned to work on our yard. The quality of work is AMAZING! Alfredo and his crew transformed our yard. And they were a pleasure to work with, They were polite, thoughtful with cleanup and asked questions to make sure they were meeting our expectations. We were very impressed with Sheila and Alfredo's attention to detail and quality materials. We ended up adding to the job a little and I appreciated Sheila's quick turnaround of change orders. Sheila is so buttoned up. She is very detailed in her work. Truly I wish I could have hired her privately to oversee our interior work because she does such a fantastic job of managing projects, and she is communicative but to the point. Towards the end of the job, Sheila walked through and examined the details, pointing out a couple of very minor things she wanted improved. I've never had a contractor who looked for flaws and committed to fix them. And truly, they are very minor details I would not have noticed. I also have been very pleased with the administrative part of hiring with Black Diamond. They make it easy to receive change orders and support making payments online. I recommend Black Diamond 100%. *Disclaimer: Shared fence was completed prior to landscaping by fencing company.

One of the best home improvement projects we've ever done! Lacy Valenzuela, her fabulous creative mind and the Black Diamond team helped us design our new driveway to match our home and the neighborhood. We constantly have neighbors that are out on a walk or driving by, stop and ask for a business card because of a job well done by Black Diamond!