Garage Door Spring Repair Services in Tacoma, WA

"David saved my life. I had a broken spring and he was able to replace it fast, and cheap and cleaned up the mess after."

About us: "We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer’s needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job."

"The team at Pure Home Remodeling did a fantastic job. We have completed two renovations with Pure Home Remodeling and the second one was just recently. They converted our existing master suite to an additional bedroom with walk-in closets, painted the hallway with addition of crown molding and remodeled the patio. In the patio, they did all the hard-scape (fire pit/table and BBQ area). The paperwork from the estimate all the way to the finish of the work, was organized in details and they finished the entire work with a minor delay. Most of the delays happened because there were several issues with the materials that we purchased and they were not in stock. Most project issues that were raised during the work, were handled professionally by our project manager, his team and subcontractors which helped tremendously in solving them quickly and efficiently. We can't be happier with this entire experience with them and mainly with the way this remodeling came out, because we know personally about bad cases where work was not done professionally OR they were abandon in the middle. We are very thankful that our remodeling project went like that."

"This company responds very quickly. 5 stars! The newly installed springs had some grinding sound issue but Dan returned quickly to replace it at no charge. Dan was wonderful, very professional, work very efficiently. I highly recommend this company for all garage door services."

"The technician was supposed to show up between 11am and 1pm on Thursday - he was a no-show! After repeatedly trying to call and/or text him without success, I called the office, and they said they would have him call me immediately. That was at about 3:30pm. I finally got a call hours later saying that he could make it between 6pm and 8pm. Not convenient, so we scheduled for 9am to 11am the next day. He did finally show up the next morning as scheduled. He replaced a broken spring and I had him also replace the second spring at the same time. After installing the new springs, he re-attached a bracket to the door that is where the door opener attaches to the door. He cut parts of the bracket off, used much larger and longer screws that almost penetrated the outside skin of the door, and used an impact wrench to install them which resulted in all of them stripping out the hole! I had to remove the bracket and reinstall with more and smaller screws. I did not consider this a very professional job and the price was much higher than I had anticipated based on his original estimate. The end result was the door was not fixed appropriately and still did not work when the technician left. After this initial review was submitted I got a call from Elite Garage services and wanted to know why I had written such a poor review. I told them why I was dissatisfied and that my door opener was now burned out because of the improper adjustment of the springs on the door. I was told somewone would be out to look at the job. Ron (I think he's the owner!) showed up and took about 2 minutes to tell me that it was done by a sub-contractor and was not the quality of work his company does. He informed me the person who did the work actually ruined the door and that it need to be replaced! He said his company would replace the door and install a new door opener (which I had on order) AT NO COST TO ME! Now that's what I call excellent customer service! As of yesterday I have a beautiful new garage door and a new garage door opener installed by a technician who obviously new what he was doing. It only took him 2 hours to remove all of the old installation, install the new door and opener, energize and program all 3 of the remotes. He completely cleaned up his mess and left it so clean you wouldn't know he had been there! Great job!! Thank you very much! I have already told several friends about what happened and how Elite made made me a happy customer."

"Very prompt service, friendly worker Nati replaced our springs at fair price. Highly recommend."

"Great communication and great service"

"Good company. Henry is outstanding."

"It was a great experience, i loved the results, they did exactly what I wanted, I totally recommended them."