Featured Updates

Release Notes
02/17/2023
July 2023 Price Change Release Overview

Mail Dat Client update is mandatory for this Release.  

Announcements
02/13/2023
Caller/Reserve Transition to the Enterprise Payment System (EPS)

Effective July 1, 2023, customers without an EPS account will no longer be able to apply for or renew caller and reserve services at the retail counter. 

Contact Lists
Certified Full-Service Vendor Detailed List

This document contains a spreadsheet of detailed contact list information for Full-Service vendors.

Applications/ Forms
01/20/2023
Sack Extension Request Sheet

Mailers that require an extension for use of sacks after January 22, 2022 must complete the spreadsheet posted here.

User Guides
01/17/2023
Parcel Return Service (PRS) Guide

Parcel Return Service is only available through a Negotiated Service Agreement (NSA) (709.1.0). Please consult this guide or contact a USPS Sales Representative for additional details.

Release Notes
01/08/2023
January 08, 2023 Release Notes

Mail Dat Client update is mandatory for this Release.

FAQs
11/04/2022
User Guides
11/22/2022
2D IMpb Barcode Guide

Some labels on packages may have barcodes that are not able to be scanned while being processed through automated equipment; this could be due to distortion, label placement, movement of items within soft packaging, etc.

Fact Sheets
08/18/2022
Seamless Acceptance Undocumented Mail Fact Sheet

Provides insight into the source of undocumented error reporting, common causes, and best practices.

Announcements
08/01/2022
***NEW***Service Standard changes for Retail Ground and Parcel Select Ground (Effective 8/1/22)

As of August 1, 2022 the service standards for Retail Ground and Parcel Select Ground have changed.  Service Standards for Retail Ground or Parcel Select Ground packages originating and destinating within the contiguous United States (CONUS) will reflect First Class Package Service (FCPS) service standards of 2-5 days.  Retail Ground or Parcel Select packages originating or destinating to offshore locations outside of the contiguous United States (OCONUS) will continue to receive Package Services service standards between 2-16 days.  The following 3-digit origin and destination ZIP Codes are considered offshore (OCONUS):  006-009, 967-969, 995-999.  Packages containing hazardous materials or live animals and entered as Retail Ground or Parcel Select Ground will continue to receive Package Services service standard from all origins and destinations.  Updated service standards files for FCPS and Package Services are available on PostalPro.

Announcements
06/03/2022
New Mailing Standards for the Separation of Hazardous Materials

The Postal Service has issued an interim final rule that will become effective upon publication in the Federal Register on June 6, 2022, with new requirements for the separation of hazardous materials (HAZMAT).

User Guides
04/07/2022
Balance Check in the Customer Validation Tool Instructions

When given explicit permission by permit holders to do so, MSPs have the ability to perform balance checks for EPS and Local Trust accounts at the permit level.

Program Requirements
03/04/2022
Informational Video for Shippers

This video provides helpful information for shippers and includes important USPS parcel shipping requirements.

Publications
10/22/2022
Publication for Streamlined Mail Acceptance for Letters and Flats (Pub 685)

Streamlined Mail Acceptance for Letters and Flats (Pub 685) contains the policies and processes for the verification of eligible business mailings using tools provided by Intelligent Mail® Full-Service, eInduction, and Seamless Acceptance.

Announcements
07/14/2022
Updates
12/01/2022
Geospatial Information Systems (GIS)

USPS® Geospatial Information Systems [GIS]

Fact Sheets
11/18/2021
CRID Management

Customer Registration ID (CRID) Overview.

View All Updates

PostalOne! Contingency Plan

Learn what to do in the event a system outage prevents you from submitting your mailing information electronically.

USPS Service Alerts

Receive near real-time notifications about postal facility service disruptions due to weather-related outages and other natural disasters or events.

Stay Informed About Postal Policy

Updated daily, the Federal Register Notices offer detailed information regarding official USPS policy and regulatory changes.

Intelligent Mail: Featured Resources

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Publication for Streamlined Mail Acceptance for Letters and Flats (Pub 685)

Streamlined Mail Acceptance for Letters and Flats (Pub 685) contains the policies and processes for the verification of eligible business mailings using tools provided by Intelligent Mail® Full-Service, eInduction, and Seamless Acceptance.

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