Pro-Tech PCS, LLC

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99% Recommended

21 Years In Business

Company Details

Contact

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12841 Braemar Village Plaza
Bristow, VA 20136

http://www.protechpcs.com

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Hours

Mon: 9:00 AM - 5:00 PM
Tue: 9:00 AM - 5:00 PM
Wed: 9:00 AM - 5:00 PM
Thu: 9:00 AM - 5:00 PM
Fri: 9:00 AM - 5:00 PM

Sat: 9:00 AM - 5:00 PM
Sun: 9:00 AM - 4:00 PM

Details

In Business Since 2002

Protech PCS is an IT company that has been serving Northern Virginia and surroundings since 2002. From computer repairs to network wiring and all points in-between, our focus is to offer our customers one-on-one individualized service to meet their needs and to turn their visions into reality. We listen, study, plan, develop, support, optimize and maintain all of your technical needs. The success behind our company has been our certified system engineers that have really made a difference in today's technology with hands on experience and expertise and providing exceptional service to businesses and individual customers. Our team of professionals has always been on call and ready to face any challenges 24/7.

How We Got Started

I chose to work in this industry because Pro-Tech PCS is a full-service technology provider known for delivering superior products and services at remarkable rates remotely and onsite. We work hard to build strong relationships, and it shows. We’ve been providing real-world solutions and data-recovery for more than a decade, making technology more efficient, practical and easy to use. And as a member of Microsoft’s Certified Partner Program, we maintain strict service standards for all our technicians so you’ll have no doubt you and your laptop are in good hands - See more at: http://protechpcs.com/about-us#sthash.BmSgwnoB.dpuf.

We started in this industry in 2000.

We describe our business as Well established

what is our mission?

To provide quality solutions and services for all your technology needs while generating creative, i

Credentials

Green Certifications

Microsoft Certified Technology Specialist

Awards

Home Adviser 2015 Top Rated Professional
Home Adviser Elite Service Professional
Home Adviser Seal of Approval

View All Details & Credentials

Achievements

Service Details

Residential Work
Commercial Work

Areas of Expertise

LAN/WAN Network Maintenance
Computer Repairs
Data Recovery
Troubleshooting
Fix, Upgrade, Recover

View All Offerings and Cities Served

Cost Information

Free Estimates
Warranty Offered
Credit Cards Accepted

Ratings

4.9

168 Verified Reviews

5

166
4

1
3

0
2

0
1

1

Highly rated for

Quality
Value
Customer Service

Reviews

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Showing 1-10 of 168 results

5.0 Jon H. Woodbridge, VA

11/14/2023

Repair, Upgrade or Troubleshoot Computers

Friendly and competent. David not only resolved several sticky issues but he cleaned up my computer so it runs faster and more efficiently. I highly recommend him.

5.0 Alexey S. Reston, VA

3/1/2023

Repair, Upgrade or Troubleshoot Computers

It works.

Response from Company:

Thank you so much, I am glad.

5.0 Charles A. Vienna, VA

2/24/2023

Repair, Upgrade or Troubleshoot Computers

Very responsive. Delivered a quality solution quickly. Very competent and a good customer service style.

Response from Company:

It really was a great pleasure. Thank you so much.

5.0 Laura T. Alexandria, VA

1/27/2023

Repair, Upgrade or Troubleshoot Computers

Very friendly and professional

Response from Company:

I really appreciate your nice comment. It was a pleasure working with you.

1.0 Bill M. Vienna, VA

12/29/2022

Repair, Upgrade or Troubleshoot Computers

For my business, a working computer is continually necessary. Since my primary tech was not available, AngieÃ¢Â Â s List was used and, based upon posted ratings, ProTech PCS was selected. THAT WAS A COSTLY MISTAKE. Since an extremely high gross price was stated, I was suspicious as to Reasonableness later asking for a price breakout as to hardware, software and hours. It was eventually provided. Although he agreed being on-site about 4 hours, there were 12 hours charged. When questioned he alluded to: travel time, covid risk (pandemic was over), charge for knowledge not computer, etc, so bizarre. I asked my normal tech to comment and he indicated first Ã¢Â Â Geez - he would have done it for Ã Â½ the cost.

Response from Company:

I am sorry that you feel this way! Apparently we cannot make everyone happy!. I appreciate your business and I wish you all the best. Anybody who likes a copy of the transcript of what this gentleman has been asking for , please do not hesitate to ask for. We do not support cyber bullying and extortion. Thank you.

4.0 Deanna D. Fairfax, VA

9/24/2022

Repair, Upgrade or Troubleshoot Computers

He kept me informed when he would be here. He was very knowledgeable about so a lot of problems I had as I had been scammed recently and he immediately knew who the scammers were. He continued to Finnish the work on my laptop from home. All I have to do is try to get my email back.

Response from Company:

Thank you so much, it was a pleasure working with you and I am glad I was able to get your email back up and running as well. Thanks for your patience throughout the process.

5.0 Nagat R. Centreville, VA

9/16/2022

Repair, Upgrade or Troubleshoot Computers

Pro-Tech PCS is phenomenal. David is extremely skilled, knowledgeable, very dedicated and friendly . This company is equipped to handle all kinds of technical issues. I was so pleased with the results. He solved all my laptop issues. I highly recommend this company.

Response from Company:

Thank you so much.

5.0 Greg S. Arlington, VA

7/27/2022

Repair, Upgrade or Troubleshoot Computers

David was very responsive, professional and technically proficient. He was also willing to work with our timeline and our preferences. I would highly recommend him for computer repair.

5.0 Kathy O. Haymarket, VA

6/11/2022

Repair, Upgrade or Troubleshoot Computers

David is a nice person very knowledgeable and goes the extra mile for his clients. Answered all my questions.

5.0 Linda W. Woodbridge, VA

2/25/2022

Repair, Upgrade or Troubleshoot Computers

David was very personable,friendly and helpful with my printer.

Showing 1-10 of 168 results Showing 0 of 0 results

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In Business Since 2002

How We Got Started

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Credentials

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Achievements

Service Details

Areas of Expertise

Cities Served

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Audio/Visual & Computers

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HomeAdvisor's Screening Process

Criminal Background Check

Who does HomeAdvisor background check?

What does the background check cover?

Licensing

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Ratings

Corporate Accounts

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