Retailers should change their mindset to view returns as a profit center, not a burdensome cost, says Itamar Zur, co-founder and chief executive officer of Veho.
As you adjust to the new shipping rates that have come with 2023, arm yourself with an in-depth analysis into the reality of UPS and FedEx’s general rate increases.
Returns have taken center stage in the supply chain over the last few years, but it’s clear merchants and carriers still don’t know the best approach to optimizing them. For those managing returns the same way they did pre-pandemic, fixing this process may seem too complex or disruptive
Retailers coping with the rapid acceleration of e-commerce have a fantastic opportunity to improve their competitive position using new technological tools for customer engagement.
Joe Marcaurelle, vice president and assistant general manager with Inmar Post-Purchase Solutions, explains how online merchants can use the post-purchase experience to change the returns process from a cost burden to a competitive advantage.
The latest news, analysis, services and systems regarding reverse logistics and its impact on global supply chains. Today’s companies are refurbishing and recycling more goods and managing more product returns than ever before thanks, in part, to the boom in e-commerce. New technologies for reverse fulfillment are transforming the way companies provide customer support - and allowing them to stay ahead of the competition in their industries. As these services continue to evolve, businesses are discovering new ways to increase efficiency and cut costs. Learn how companies are using reverse logistics solutions to power their supply chains.
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