Orbit Water Solutions

It was a great experience The workers were nice and explained everything I love the way the water feels

Thos should be a business model for more companies. Outstanding down to earth customer experience from beginning to end. Subject matter experts for sure. Do it right the first time with Orbit! 100% Kazimir family approved!

I had a great experience with Orbit. From the moment I had my appt set up. Joe was very nice and professional. When Justin came to test my water, he was great. Very nice and knowledgeable. Then the install crew was clean and very polite. They did what they needed to do in a very timely manner. I have since tested my water and it is beyond expectations. I would definitely recommend Orbit

Between the salesperson to the installers to the product supervisors, there is no communication or clarity. Had clearly asked the salesperson about installing the RO water purifier on fridge line and was told no problem. On ray of installation, installers said no and that they had never done one like that so put in a separate line (well hooked it up to a previous one that was already in the home we purchased). Was told that the company would ?follow up in 30 days to re test water and talk about service plans? A call to the salesperson led to a conversation with the installation supervisor who explained that they don?t install on refrigerators because of motor issues ( but that it doesn?t always happen that way, it?s variable?etc etc.)?great but why was that not said up front? Then no one calls about follow up and and when I emailed to inquire about re-testing water and scheduled maintenance, was told ?oh no?once again you were misinformed by the rest of our team?that happens till after a year?? wait so you installed something that was supposed to eliminate highly toxic dissolved substances in my water but will have me and my kids drink from it for a whole year before checking the quality? More recently, the water from the RO system has been tasting a little weird. Reached out to the supervisor?no answer. Just a total crap show when it comes to internal communication and after sales customer service. And I actually bought their rope of the line softener and RO system. Cannot recommend

Very nice

Great water now

I usually donâ t do many reviews But this was a pretty good experience with Orbit. The sales and customer service was easy w Scott, and the installation team (forgot their names, sorry) was fabulous. They quickly installed the sustem.. easyâ ¦ and then had figure the drainage system â they smartly crawled Nader my house and tied it into the plumbing under my crawlspace. Very neat and professionally done and the install fellows were pleasant and professional. I thought the system was a little expensive but when I looked at other systems you still have to order it online, then hire a plumber for installation., etcâ ¦Orbitâ s business model is much easier and I feel comfortable paying for the warranty and lifelong service upfront, which I rarely do.. And, by the way, the softener and filtering really works well, exceeded my expectations.

I usually donâ t do many reviews But this was a pretty good experience with Orbit. The sales and customer service was easy w Scott, and the installation team (forgot their names, sorry) was fabulous. They quickly installed the sustem.. easyâ ¦ and then had figure the drainage system â they smartly crawled Nader my house and tied it into the plumbing under my crawlspace. Very neat and professionally done and the install fellows were pleasant and professional. I thought the system was a little expensive but when I looked at other systems you still have to order it online, then hire a plumber for installation., etcâ ¦Orbitâ s business model is much easier and I feel comfortable paying for the warranty and lifelong service upfront, which I rarely do.. And, by the way, the softener and filtering really works well, exceeded my expectations.

No comment. Too early to rate

good company. working to get issues out of system. service personnel get back to you in timely faction. shabby work where installer installed aeration filters.