Andersons Mechanical Service LLC

horrible, washing machine door was cracked by workers, owner yelled at me when I asked for replacement, blamed my 72 year father for the length of the job, said I was giving half truths, they came back to repair the door, still doesn't work, owner once again yelled at me and called me fragile. Said that it was probably my run down washer. I asked why he felt it was necessary to yell at me, and he said it was the half truths and they lost a lot of money on the job. Unfortunately i did too and I still don't have a working machine.

I am Satisfied. They answered all my questions. They were very careful in regards of the issues around and they did very good.

I called to get a gas fireplace cleaning / tune-up. I was able to get an appointment within a week for my place in Bloomington with a two hour time window. Charlie and Aaron came to provide the service, and they gave me a call twenty minutes before arriving. They were very professional and completed the job within about twenty minutes. The total came to $107.07. I'll be happy to use them again.

It was a fail. I called to get an estimate and was ghosted. I guess they are not looking for business.

Provided next day service, diagnosed and clearly summarized the problem, secured the necessary part and returned immediately to install, returning the appliance to working condition. Service efficiently and professional provided; estimate was given with no pre-payment required. Will use their services to address future issues as they arise with other appliances - and highly recommend this family-owned business to others.

Andersons did a fantastic job. They responded quickly to the request for a bid and were timely in returning with the part to perform the replacement. The guys were so friendly and efficient.

Professional, Knowledgeable and Efficient.

Great job, showed up on time, would definitely hire again

The work was fine. However, after they left, I felt like an idiot for allowing them to push me into buying other-related services that resulted in the price more than doubling from the estimate. I knew that $99 was low for duct cleaning, so I talked about what other charges there might be & added dryer vent cleaning and furnace cleaning making the estimate $199. The technician suggested cleaning the air conditioner compressor outside, the water heater & some part of the furnace not already covered. I agreed to these extra services & expected to pay for them. However, I don't know why there was more to the furnace than that for which I already agreed to pay. And, I consider the amount charged for these services to be way out of line. I was an idiot for agreeing, but I don't like having been put in that position and I think they saw a sucker & took advantage of her. I'd prefer to know about other potential up-selling when I am making the appointment. If that doesn't matter to you, their work seemed fine.

I had already pulled dishwasher from enclosure so was easy to get too. After 20 minutes of trying to find leak, and after a phone call to main shop, I was informed that there was a hole in the bottom of the tub and unrepairable. I was asked how old the dishwasher was. Unfortunately, a new dishwasher is in my future after 3 years of limited use. I would be hesitant about buying another Whirlpool dishwasher. Also $115 for a service call in which only diagnosis was performed seems quite high.

They were absolutely excellent. I will be calling them again to clean the furnace.

Great. There was broken glass in the propeller.

Very professional and courteous. Would definitely hire again.

We had to have our ducts cleaned as part of selling our home. Andersons did a great job! The guys were very personable and efficient. The price was right too! We are planning to have them back to service our new home.

They were great! They called 30 minutes before arrival. They were very professional and asked right away if we would like them to wear masks when they were going to enter our house. They did great work getting all of the vents in our house cleaned, and they also cleaned out the furnace blower motor, took a look at our AC< and cleaned out CO2 return for our water heater.

Unlike several other companies, they were very responsive and I got an appointment quickly. They came and did a good job, gave me some good advise for the filter and charge a very reasonable price

John showed up at my back door, complained about parking, got angry when I asked him why he didn't park on the street, said "I'm out of here" and left.

Two techs. First tech, did not clean under the fireplaces. He did indicate that neither remote was functioning. The second tech cleaning the ducts seemed more interested in selling additional services than reporting on quality of service delivered.

Great work. Guys were really nice and they were done in about an hour!! Already have recommended to friends & family. A+

Perfectly. Diagnosed the problem in 10 minutes, ordered the replacement part and installed it within 3 business days. Competent, timely and friendly technicians plus incredibly responsive support staff. Very highly recommended.

The technician called about 20 minutes before arriving, and they were on site for about an hour. They had both of the needed parts with them, and were able to resolve the issues with both appliances in the single visit. I am happy with the service, and would hire them again.

Jesse and Charlie cleaned and replaced necessary parts on our 20-plus-year-old gas fireplace. They were quick and efficient, and it was a real pleasure to deal with people who know what they are doing and do it well!