Rigo came to scope out what our yard needed. He seemed knowledgeable and we talked about everything we hoped to do. Our yard was freshly landscaped, but the landscaper hadn't set up the sprinklers properly, and with the heat, all the new plants were in distress. Rigo seemed very skilled based on his recommendations and his questions. We hired him on the spot. He said that he wouldn't be coming regularly, but that his crew was great and he'd relay everything to them. The crew came once or twice, skipped the whole week of thanksgiving without notice, and never got the sprinklers turned on. I tried talking with them, showing that the plants were dry and showing them the sprinkler controls. They didn't know what they were doing, and said they'd talk to boss about it. Twice. They didn't even water anything with a hose since they weren't tweaking the sprinklers like Rigo had agreed to. Rigo's voicemail was full. After about 3 weeks, I had to fire them because my yard was suffering.