Get to know the IRS, its people and the issues that affect taxpayers. Featured Using Voice and Chat Bots to Improve the Collection Taxpayer Experience Darren Guillot, Deputy Commissioner, Small Business/Self-Employed, shares how IRS is using voice and chat bot technology to increase self-service capabilities for general taxpayer inquiries. Previous Posts Streamlining the 1023 – A Success Story Find out more about how the IRS is working to reduce burden on smaller organizations seeking tax-exempt status while also achieving business efficiencies. Don’t Wait to File Your 2021 Tax Return IRS Deputy Commissioner for Services & Enforcement Doug O’Donnell explains why you shouldn’t wait until the last minute to file a 2021 tax return – even if you have an extension to file until the Oct. 17 due date. Modernizing Tax Processing Systems Get a closer look at one of the most complex modernization programs in the federal government and why it’s important to continue funding. The IRS Whistleblower Office Get a Closer Look at how the IRS Whistleblower Office enhances tax enforcement through the valuable contributions of whistleblowers. The IRS’ Continued Efforts to Improve Service to Diverse Communities Get a closer look at how IRS is enhancing the experience of all taxpayers by communicating with them in their most comfortable language. A Closer Look: Expanding Access in Puerto Rico Take a closer look at how IRS is working to serve residents of Puerto Rico. A Closer Look Archive 2022 Streamlining the 1023 – A Success Story — September 8, 2022 Don’t Wait: Important Information From the IRS if You’re Waiting to File Your 2021 Tax Return — August 4, 2022 Modernizing Tax Processing Systems — July 28, 2022 The IRS Whistleblower Office — July 21, 2022 The IRS’ Continued Efforts to Improve Service to Diverse Communities — June 30, 2022 A Closer Look: Expanding Access in Puerto Rico — May 11, 2022 Planning for Disasters — May 5, 2022 IRS Tax Day Message: Thank You for Filing — April 18, 2022 The Timing is Right to Consider a Career at the IRS — March 24, 2022 A Closer Look at the Earned Income Tax Credit — February 17, 2022 The 2022 Tax Season Has Started — Tips to Help You File an Accurate Return — January 24, 2022 Flexible Options Evolve From Challenging Times — January 20, 2022 Serving Taxpayers and the Nation in 2021 — January 7, 2022 2021 The IRS Encourages Taxpayers to Consider Charitable Contributions — December 13, 2021 How IRS Collection is Helping Taxpayers During the Pandemic — December 9, 2021 National Tax Security Awareness Week: Tips to Help Protect Taxpayers — November 29, 2021 IRS Priorities: Detecting Fraud, Protecting Taxpayers — November 19, 2021 Providing Resources to Help Cannabis Business Owners Successfully Navigate Unique Tax Responsibilities — September 27, 2021 IRS Making Progress on Key Areas Slowed by the Pandemic, but More Work Remains — September 14, 2021 Celebrating Resilience and Renewal During National Small Business Week — September 9, 2021 Innovation at Work – Using Technology to Bring the IRS Forward — August 26, 2021 IRS Provides Taxpayers Easier, Faster Way to Decide Who Can Represent Them and See Their Tax Records — August 12, 2021 Enhancing Systems and Processes to Better Serve Taxpayers — July 22, 2021 Accelerating Digital Communications to Solve Pandemic Challenges and Improve the Taxpayer Experience — July 16, 2021 Providing Quality Service in Challenging Times — July 7, 2021 Redesigned Collection Notices Empower Taxpayers and Increase Payment Compliance — July 1, 2021 Employment Tax Initiatives: Helping Small Business and Self-Employed Taxpayers — June 25, 2021 When it Comes to Tax Scams, Knowledge is Power — June 17, 2021 Thank You for Filing and Paying Your Taxes — May 17, 2021 Filing a 2020 Tax Return, Even if You Don’t Have to, Could Put Money in Your Pocket — May 14, 2021 Celebrating IRS Workforce During Public Service Recognition Week — May 6, 2021 Advice on the 2021 Tax Filing Season — April 29, 2021 Impacting the Tax Gap — April 23, 2021 A Closer Look at the IRS Independent Office of Appeals — April 8, 2021 Two Sides, One Goal: Preventing and Resolving Disputes with the IRS — March 25, 2021 IRS Employees Step Up to Help Others During the COVID-19 Pandemic — May 14, 2021 Tax Volunteers Support Taxpayers in Need — March 11, 2021 Free File allows almost all taxpayers to prepare their own federal tax return, e-file it and get a refund – all for free — March 4, 2021 How the IRS Protects Taxpayers from Tax-Related Identity Theft — February 25, 2021 Working for the IRS – A Commitment to Mission, People and Country — February 18, 2021 Preparing for and Delivering the 2021 Filing Season — February 11, 2021 Working to Change IRS Acquisition Culture From Risk Avoidance to Innovation, Speed and Agility — January 29, 2021 Our Commitment to Serving a Diverse Nation — January 21, 2021 Maximizing the Earned Income Tax Credit — January 13, 2021 IRS Efforts to Help Taxpayers and the Nation in 2020 — January 5, 2021 When it comes to tax scams, knowledge is power - June 17, 2021 2020 How the IRS Ensures Compliance With the Tax Laws — December 17, 2020 How the IRS Prioritizes Compliance Work on High Income Non-Filers Through National and International Efforts — December 3, 2020 Special Tax Deduction Available This Year for Cash Donations to Charities; IRS Works to Raise Awareness — December 1, 2020 IRS Offers Electronic Signature Options — November 19, 2020 Inside IRS Operations to Handle COVID and the 2020 Filing Season — November 17, 2020 Help Your Community: Partner With the IRS for November 10 “National EIP Registration Day” — November 5, 2020 IRS Offers New Relief Options to Help Taxpayers Affected by COVID-19 — November 2, 2020 IRS Audit Rates Significantly Increase as Income Rises — October 20, 2020 IRS work continues: Nov. 21 Economic Impact Payments registration deadline extended — October 9, 2020 IRS Authenticated Collection Voice Bot Connect with IRS Facebook Twitter Instagram LinkedIn YouTube
