Dell Rewards

Dell Rewards is Dell’s free Loyalty Program for US Consumer and US Small Business customers. When you join Dell Rewards and purchase items as a member, you’ll enjoy free expedited delivery on eligible purchases, and Rewards worth 3% of your paid purchase (excludes taxes and shipping), which is redeemable toward future purchases.

Becoming a Dell Rewards member is easy!

• Simply tell your phone or chat rep that you would like to join.
• To join Dell Rewards, just sign into your Dell Account here or create a Dell Account here.
• Already have a Dell.com My Account? Simply opt-in to Rewards when you’re logged in - you’ll receive a welcome email to confirm your membership. Be sure to check your junk/spam folder.

There is no fee to join and no ongoing membership fee.

No, but members use My Account to track rewards. For customers who don’t have a “My Account,” an account will be created with registration. For customers who already have a "My Account," Rewards registration and benefits are available through your "My Account".

You will receive 3% back in rewards on qualifying purchases when shopping at www.Dell.com or by calling 1-800-433-2393 to speak with a sales agent.

Pending rewards are rewards issued but not yet active (redeemable).

Your Dell Rewards account is a loyalty membership with Dell, which gives you access to free expedited delivery on eligible purchases and up to 3% back (excludes taxes and shipping) in the form of Rewards.

Dell Preferred Account (DPA), for personal purchases, and Dell Business Credit (DBC), for business purchases, are revolving lines of credit that give you more purchasing power and access to world-class technology.^ Access exclusive offers, insider sales and low monthly payments. $50 in bonus rewards for Dell Rewards Members who open a new DPA or DBC on or after 8/10/2022. $50 bonus rewards typically issued within 30 business days after DPA or DBC open date. Rewards subject to change without notice.

Benefits apply to eligible purchases made with or after your registration into the Dell Rewards program. Log in to your Dell Rewards enabled “My Account” prior to check out to receive the ability to upgrade to free expedited delivery on eligible items. You must be logged into your My Account when completing your purchase in order to earn Rewards. Rewards post to your Dell.com My Account typically within 30 business days after your order’s ship date. $50 in bonus rewards when you open a Dell Preferred Account or Dell Business Credit Account will post to your Dell.com My Account typically within 30 business days after your Dell Preferred Account or Dell Business Credit Account open date. During peak seasonal periods, it can take up to an additional 5-10 business days or longer for rewards to be made available.

After personalizing your system and/or choosing your accessories, select “review and check-out” and add item(s) to your cart. Log into your Dell Rewards-enabled “My Account” and select “expedited delivery”, and Rewards will be earned on your order. You must be logged into your My Account when checking out in order to receive the free expedited shipping benefit and Rewards on eligible purchases. When placing an order over the phone or via chat, simply provide the email address associated with your Dell Rewards enabled My Account, and your agent can assist with applying your benefits at checkout.

Your reward value is based on subtotal, excluding taxes and shipping.

Certain payment methods and order types do not earn Rewards. Payment methods ineligible to earn Rewards include redeemed Rewards and Promo eGift Cards. Exchange and concession orders may not be eligible.

Rewards are calculated based on the order subtotal (excluding taxes and shipping, promotional payment methods, as well as any excluded items/products). For example, if you spend $100 and pay $50 with a credit card, and $50 in Rewards, you will earn up to 3% in Rewards on the $50 paid with the credit card (=$1.50) and 0% on the $50 paid with Rewards (=$0.00). That’s a total of up to $1.50 Rewards.

To use your rewards for a purchase amount greater than your available rewards balance, you may pay the remaining amount with any credit card accepted by Dell. Rewards may also be used in combination with your Dell Preferred Account or Dell Business Credit but may not be combined with Dell Lease.

Rewards are only earned on eligible purchases made through the US Consumer, Member Purchase Program, and Small Business segments. Purchases made outside of these business segments will not earn Rewards, and rewards may vary by segment. Total rewards earned may not exceed $2,000 within a 3-month period. Certain orders are not eligible for Rewards, including but not limited to those placed by resellers, third parties, or as the result of fraud. Outlet purchases do not qualify for rewards. Dell reserves the right to alter and modify benefits and exclusions at any time.

No. Dell Outlet orders are not eligible to earn Rewards.

Rewards post to your Dell Rewards-enabled My Account typically within 30 business days after your order’s ship date. $50 in bonus rewards will post to your Dell.com My Account typically within 30 business days after your Dell Preferred Account or Dell Business Credit Account open date. Rewards expire 90 days from date of issuance. Rewards may be used once they are available in your My Account. Rewards cannot be redeemed the same day you make your initial purchase. During peak seasonal periods, it can take up to an additional 5-10 business days or longer for rewards to be made available. If you believe that you are missing Rewards for an order you placed, you may contact Dell Customer Support from the Action Menu by entering your order number on the Online Order Support page.

Yes. Rewards expire 90 days from the issue date. Rewards that have expired will be deducted from your total Rewards balance. Expiration date can be found by visiting your Dell.com My Account and clicking “view rewards details.” Expiration dates cannot be extended.

Redeem your Rewards at Dell.com or by calling 1-800-433-2393 to speak with a sales agent. For purchases made on Dell.com, log in to your Dell Rewards-enabled My Account and apply the desired amount of Rewards at checkout.

Rewards can be used until the value of the individual Reward is depleted, or the individual Reward expires, whichever occurs first. The recipient can enjoy more than one purchase with the Reward as long as a balance remains in your Rewards account, and as long as the individual Reward has not expired.

The offer is contingent upon the purchase of an eligible product. The Reward is not valid if an eligible product is returned for a refund. If an eligible product is returned for a refund after the Reward has been redeemed, the redeemed amount will be deducted from the Rewards account balance, even if this creates a negative balance. Terms and conditions apply.

Occasionally, your welcome email will fall into your junk or spam folders. Be sure to check the inbox of the email address you used to register with Dell Rewards.

Due to program and currency variations, having an account in multiple countries is not possible. Please enroll in the country in which you reside.

In order to remove yourself from the program, you may contact Dell Customer Support from the Action Menu by entering your order number on the Online Order Support page or contact your sales agent. Please note that deactivating your account will prevent you from earning future Rewards and getting free expedited delivery* on eligible items.

The Dell Rewards benefits are applied on each individual order, so registering multiple email addresses won’t allow duplicate rewards.

No. Dell Rewards accounts are unique to individual email addresses and cannot be combined or transferred. To redeem Rewards earned by multiple accounts, individual account information can be entered at checkout, and a maximum of three forms of payment is allowed for any given order. Dell reserves the right to reject requests for consolidation of any Dell promotional codes or Rewards at its own discretion for any reason.

No. Rewards and other program benefits will only apply to purchases placed with or after program enrollment.

No.

Dell Rewards members get free expedited delivery on eligible orders. “Expedited Delivery” method is an upgraded shipping option intended to arrive faster than the free “Standard Delivery.” Please note that for certain products, “Expedited Delivery” may not be available, and certain exclusions apply (certain TVs, monitors and batteries). Free expedited delivery is available in Continental (except Alaska) U.S. only. Other exceptions apply.

If you still have questions after reviewing our FAQs, you may contact Dell Customer Support from the Action Menu by entering your order number on the Online Order Support page.

To receive rewards, you must use the email address you registered with as your "billing" email address to receive rewards.

Yes. To receive rewards earned with a Dell Preferred Account, you must use the same email address for both the Dell Preferred Account and Dell Rewards account.