21st Century Windows

This company is the best by far. They are honest and dependable. They arrived on time, did the job, cleaned up and on their way. They take care of the customer during and after the sale, which is important. Many do not after the sale, but Mark Teufel, one of the owners, stopped by himself to repair 2 windows under warranty. We will go no where else for our windows.

Excellent. Mark with 21st Century is very quality concerned. They replaced 22 windows in a 1925 Craftsman style home, with Windows from sunrise window company. The windows are great and the installation was exceptional. Our order went in just before the covid shut down, so there was a considerable delay, but Mark was very good about follow-up and keeping us informed. His installation crew was exceptional.

Tom & crew was fantastic with the professional installation & clean up of the job. Mark was great in coordinating and communication. I would definitely hire again.

I am very pleased with Mark and his service to replace my windows. I was able to compare the products of different manufacturers which was my initial reason for obtaining an estimate from him. I felt that he was honest and gave me good advice on windows that would work well with my home. His price was competitive and reasonable and I felt that he listened to my concerns before I made my choice of the contractor I would work with. I can say that his work has been excellent and kudos to his employees on their commitment to quality. They have worked efficiently and they have always left my home and their workspace neat after they complete an area. If there has been a manufacturer's issue or delay, they informed me and have addressed the problem as quickly as possible. I always dread working on large projects in my home, but I can say that this has been the easiest and most pleasant experience I have had with a contractor in a very, very, long time. I am a satisfied customer and I am happy to write a review for Mark and 21st century windows.

The initial installment went great. I already have a review here with this company and I stand by it. However, a little over a year ago, I had an issue with the internal blinds with one of my windows. It wasn't functioning as designed and we couldn't get it to go up all the way. I thought this would be a little repair, but apparently the whole window needed to be replaced. Working with Cody was great and he promised to have it dealt with in a few weeks (This was December of 2020). Then Cody disappeared. Apparently, he left the company for personal reasons and the owner said he'd drop by over the weekend to take a look. He never showed. I called back and he was really apologetic and said he'd come by in the next few days. He never showed. He blew me off a few times and then I finally got him to show up and he said he had to order a new window. Months passed and nothing. When I called him back he blamed supply issues and expressed how frustrated he was with the supply company. I get it. Covid-times sucks for all and supply issues are everywhere. That being said, the guy from the factory finally came last summer, inspected the issue (AGAIN) and said it would be December 2021 until he could get a replacement. At the time of this writing, it is pretty close to March 2022 and nothing has been done. The issue has been going on for 14 months. The window was defective to begin with and I'm at my wits end. So, in short, installation is great, but if you are expecting service after sale, don't.

I was so happy with my first experience with this company, that I hired them again in 2021 to replace a door wall and 2 windows in my living room. The guys who installed the windows clearly cared about the quality of their work, and it shows in the results. My new windows look great and are problem-free. The workers were careful around my furniture, and thorough about cleaning up. I was pleased with the overall professionalism of 21st Century Window, and I wouldn't hesitate to hire them again.

Chose Sunrise windows from 21st windows because of superior insulation and design. Was a little nervous because their promises seemed to be too good to be true. But these guys over-delivered. Highly recommend Mark ... he came through with everything he promised.

Mark installed our home windows at a great price and with great service. He was responsive and timely, not only with the initial installation, but in TWO subsequent follow-ups to replace a damaged window. Mark goes above and beyond and I will continued to work with 21st Century for our upcoming front door project.

I have been around the block and have had my fair share of dealings with construction companies... I know that writing this review, still wouldn’t give out enough credit and praise to this FABULOUS company! The owner Mark and his assistant Cody, first came to our home and went through all the windows that should be replaced... I knew they were an honest company and wasn’t out to take advantage of us in the least bit... After they assessed the windows that needed replacing, I asked about some of the others to see if we should replace... The answer we were given was; why would you want to waste your money, these other windows and sliding door are in great shape!… Wow!, was that ever refreshing to hear. In addition to that, we had asked if they would be interested in doing more exterior work for us; replacing some of the old wood around the house. They figured out what was rotting and replaced it with painted new wood. This company came out, and while working, they might notice something small that needed to be sealed up or fixed even... They didn’t have to do the little extras, but guess what... They did and did an OUTSTANDING JOB!!… We will NEVER, hire another company to come out and do our windows or projects. I am a long lifer with this company from here on out -Couldn’t be happier. The job went fast, the guys, Tom, Alex, Jimmy, and Cody were there on time, considerate beyond belief . They made certain that the property was clean after every single day and made sure we were happy with every single thing that was going in and on for all those days. When the projects were finished, they came back out and rehung our blinds back up. I must also mention that Tom, can custom build and trim out around posts and windows like I’ve never seen... But, he did have his helpers to assist, and for that, I am sure that that’s why and how he can do such great work. Jimmy, Alex, and Cody, BIG THANK YOU to all of you guys to. I’m sure “ Mark- owner” must be pleased knowing that he has the Best crew around! Happy holidays guys!... Looking forward to having more work done in 2021.

We had all of the windows in our home replaced last week and we couldn't be happier with the outcome! Cody's recommendations for color and style were spot on and Tom did a fantastic job on the installation. The crew cleaned up nicely inside and out before they left each day. They even replaced all of our blinds at the end of the job. The price was great, the windows are beautiful, and we are happy to have a Michigan-based product. The delivery and installation took a little longer than we had expected, but it was well worth it. It was a pleasure to work with Cody and Mark and the crew at 21st Century Windows!

I had 10 windows installed and a new door wall. I had never heard of Sunrise windows so I was a little ambivalent. Once researching the Michigan based company I was very satisfied. My windows stand out in my neighborhood and look very finished with the trim work and caulking. I can tell which neighbors went with the local cookie cutter competitors that you see on TV. Cody was always available and kept me informed on installation dates. The pandemic created some shipping problems but I was always kept informed, and never worried that the work would not be completed. Tom is an exceptional installer and took pride in his work. He definitely made a difference by providing high standard workmanship and precision. It was really an easy decision to choose 21st Century Windows. Many other companies did not know who their installers were, so that tells me they do not use the same crew. They really did a stellar job. I can immediately tell how quiet it is in my house and they really look great!

I cannot begin to say enough good things about 21st Century Windows. From Cody the salesman, to Tom on the day of, to Mark, the owner, who came back the next day to rehang our blinds. Professional, very competitively priced, and will certainly hire them back to do our upstairs windows when needed.

The entire team was great to work with. Mark is really an affable person, and worked diligently to make sure we were happy with the quote, the work, and cheerfully helped us remedy one minor inspection issue with the city. Tom and Jim worked tirelessly to install the windows on both floors in just two and a half days. The install was in late fall, we really didn't feel the chill because they worked swiftly but with precision and with great results. The price was competitive and the quality of work and care taken by the team would lead us to recommend them highly. Our install was a year ago and the windows are looking and working just as we'd hoped!

The entire job...aside from a situation with the supplier...was fantastic! Cody and Mark and the crew were very professional and pleasant to work with. I would hire them again!

21st Century Windows did a fantastic job for us. From the initial meeting through job completion they consistently kept every commitment. They were on time or early to every appointment and did what they said they would. Their price was competitive and the quality of the work is excellent and they took every possible step to make sure I was happy with the job. Working with Cody was a pleasure, and the Tom who led the installation is clearly a perfectionist. He really took his time to ensure every detail was done right. I’m very glad I chose 21st Century Window and based on this experience, recommend them with confidence.

Cody kept me updated. The team was professional, courteous and very clean. They completed the project on time with a good quality and a quality product. Highly recommended.

I dealt with Cody and it was such a pleasure the entire process! I was in escrow on selling my home and there was a window that was causing a leak in my basement I needed to replace. It’s hard to find a company willing to install 1 window. I felt like although it was a small job, I got amazing customer service as if it was bigger! Cody came to my house to place the order and then he came back to caulk the window to ensure the leak was taken care of in the meantime until the window order came in. Due to Covid, the window took a bit longer to come in so we sold our house before we were able to get the install done. But I felt so comfortable with Cody that I just paid him the balance due before we closed and I got confirmation from him when the window was installed and the new owners are happy with the work! Cody was very easy to get ahold of the whole process and he went above and beyond. Such a pleasure! Thank you!!

It looks beautiful. Very happy with the work. One crew was sting by wasp. Did not complain about. They work really. They did an outstanding. They clean up. I high recommend them. Looking for going to the next phase of the projects.

21st Century Windows is fantastic....at every level. They installed my windows around 3 yrs back. I've had a couple of issues with the windows, and every single time Cody and Mark have taken care of me. I had a warranty issue with my windows...no problem. Just recently, I needed an adjustment on my Pella door wall, no problems. Cody sent Tom (one of their installers), who took care of the door. These guys are awesome! I highly recommend. When Cody says "for life", he means it.

The team was professional, courteous and very clean. They came to work on a very hot day, but still had the best attitude even though I'm sure they were exhausted from the temperatures and full day of installation. I would absolutely hire them again and have already recommended them to two separate family members.

Working with 21st Century Windows was the smoothest project I have ever had, working with a contractor. Cody kept me updated weekly on window procurement status and the installers were very professional, respectful of my property and kept things clean, to the point you would never have known work was jut done to my home, except for the fact that we now had beautiful new windows. Thank you guys! Will definitely use your services again in the future.

Cody and his crew were fabulous! Cody was readily accessible throughout the entire process and very pleasant and trustworthy in all dealings! His estimate on timing for delivery and installation was right on! His installers were efficient and did wonderful work. They left my house clean after installation. Definitely would recommend this company and Cody!