Customer-obsessed science

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From the blog

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The latest research from Amazon scientists.
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News and features

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The latest news about scientific innovation at Amazon.
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  • January 05, 2023
    How an AWS customer uses Lookout for Vision to build custom computer vision models to automate quality inspection and detect defects.
  • December 30, 2022
    From the remarkable story of Josh Miele and his passion for improving accessibility, to the challenges overcome by scientists and engineers getting Alexa to work in space, these five stories touched both emotional and intellectual chords.
  • December 29, 2022
    We explored everything from the science behind the new F1 car to a look back at how the operations science team addressed a challenge of almost unimaginable complexity.
  • December 27, 2022
    From a look back at Amazon Redshift to personalized complementary product recommendation, these are the most viewed publications authored by Amazon scientists and collaborators in 2022.

Recent publications

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Collaborations

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Amazon engages with the science community in a number of ways.
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Working at Amazon

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Meet the people driving the innovation essential to being the world’s most customer-centric company.
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US, MA, Westborough
Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart team of doers who work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling, and fun. Amazon Robotics empowers a smarter, faster, more consistent customer experience through automation. Amazon Robotics automates fulfillment center operations using various methods of robotic technology including autonomous mobile robots, sophisticated control software, language perception, power management, computer vision, depth sensing, machine learning, object recognition, and semantic understanding of commands. Amazon Robotics has a dedicated focus on research and development to continuously explore new opportunities to extend its product lines into new areas. Amazon Robotics internship/co-op/full-time opportunities will be based out of the Greater Boston Area in our two state-of-the-art facilities in Westborough, MA and North Reading, MA. Both campuses provide a unique opportunity to have direct access to robotics testing labs and manufacturing facilities. We are looking for scientists with a strong focus on real-world applications of signal processing and computer vision. Familiarity with theoretical foundations is equally important as a builder mindset with strong coding and practical problem solving skills. At Amazon Robotics, candidates have an opportunity to drive projects from research concept to a working prototype and beyond. The candidate should have a strong desire to apply state-of-the art research to Amazon’s business problems via a structured approach. This includes producing written artifacts such as experimental designs, research reports, papers, and patents as well as dissemination of results in presentations to team members.
AU
Are you excited about understanding the state-of-the-art Machine Learning, Natural Language Processing, Deep Learning and Computer Vision algorithms and designs using large data sets to solve real world problems? A research internship at Amazon is an opportunity to work with leading machine learning researchers on incomparable datasets using the best tools and hardware in the world. It is an opportunity for PhD students and recent PhD graduates in Computer Vision, Deep Learning, Natural Language Processing, and broader Machine Learning to address challenges at a scale that is impossible elsewhere. Along the way, you’ll get opportunities to be a disruptor, prolific innovator, and a reputed problem solver—someone who truly enables machine learning to create significant impact. As an Applied Scientist Intern, you will be working in a fast-paced, cross-disciplinary team of researchers who are pioneers in the field. You will take on complex problems, and work on solutions that either leverage existing academic and industrial research, or utilize your own out-of-the-box pragmatic thinking. In addition to coming up with novel solutions and prototypes, you may even need to deliver these to production in customer facing products.
US, MA, Westborough
Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart team of doers that work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we can’t even imagine yet. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling and fun. Amazon Robotics is seeking interns and co-ops with a passion for robotic research to work on cutting edge algorithms for robotics. Our team works on challenging and high-impact projects, including allocating resources to complete a million orders a day, coordinating the motion of thousands of robots, autonomous navigation in warehouses, identifying objects and damage, and learning how to grasp all the products Amazon sells. We are seeking internship candidates with backgrounds in computer vision, machine learning, resource allocation, discrete optimization, search, and planning/scheduling. You will be challenged intellectually and have a good time while you are at it! Please note that by applying to this role you would be considered for Applied Scientist summer intern, spring co-op, and fall co-op roles on various Amazon Robotics teams. These teams work on robotics research within areas such as computer vision, machine learning, robotic manipulation, navigation, path planning, perception, artificial intelligence, human-robot interaction, optimization and more.
IL, Tel Aviv
Are you a MS or PhD student interested in a 2023 Research Science Internship, where you would be using your experience to initiate the design, development, execution and implementation of scientific research projects? If you’re insatiably curious and always want to learn more, then you’ve come to the right place. Depending on your location, country, job status and other requirements, some or all of the following benefits may be available to you as an intern. * Competitive pay * Impactful project and internship/role deliverables * Hybrid working (team dependent) * Networking opportunities with fellow interns * Internships events such as speaker series, intern panels, Leadership Principles sessions, Amazon writing skills sessions. * Mentorship and career development If this describes you, come join our research teams at Amazon. We are looking for motivated students with research interests in a variety of science domains to build state-of-the-art solutions for never before solved problems. If you’re successful during your internship, you could be considered for a graduate role after finishing your university studies Internship start dates vary throughout the year. Internship length can vary between 3 - 6 months for Full Time and 6 - 12 months for Part Time. Key job responsibilities * Work closely with scientists and engineering teams (position-dependent) * Work on an interdisciplinary team on customer-obsessed research * Design new algorithms, models, or other technical solutions * Experience Amazon's customer-focused culture
LU, Luxembourg
Have you ever wondered how Amazon delivers timely and reliably hundreds of millions of packages to customer’s doorsteps? Are you passionate about data and mathematics, and hope to impact the experience of millions of customers? Are you obsessed with designing simple algorithmic solutions to very challenging problems? If so, we look forward to hearing from you! Amazon Transportation Services is seeking a Postdoctoral Scientist with Operations Research or Applied Mathematics background, to join our team in the EU Headquarters in Luxembourg, for a one-plus-one year full-time research position. As a key member of the EU Research Science Team, this person will be responsible for designing and implementing beyond state of the art algorithmic frameworks that optimize the middle-mile Amazon Transportation Network. The successful applicant will ensure that our end-to-end strategies in terms of customer demand fulfillment, routing, consolidation locations, linehaul/airhaul/sea options and last-mile transportation are streamlined and optimized Key job responsibilities In this role you will: • Work closely with a senior science advisor, collaborate with other scientists and engineers, and be part of Amazon’s vibrant and diverse global science community. • Publish your innovation in top-tier academic venues and hone your presentation skills. • Be inspired by challenges and opportunities to invent cutting-edge techniques in your area(s) of expertise.
NL, Amsterdam
Are you a passionate scientist in the computer vision area who is aspired to apply your skills to bring value to millions of customers? Here at Ring, we have a unique possibility to innovate and see how the results of our work improve the lives of millions of people and make neighborhoods safer. You will be part of a team committed to pushing the frontier of computer vision and machine learning technology to deliver the best experience for our neighbors. This is a great opportunity for you to innovate in this space by developing highly optimized algorithms that will work on scale. This position requires experience with developing efficient computer vision algorithms on resource-constrained computing platforms on edge. You will collaborate with different Amazon teams to make informed decisions on the best practices in machine learning to build highly-optimized integrated hardware and software platforms. Key job responsibilities * Research and implement the state-of-the-art computer vision and sensor fusion algorithms for resource-constrained computing platforms on a large scale. * Collaborate with product managers and engineering teams to design and implement computer vision and machine learning based features for Ring devices * Influence system design and product vision by making informed decisions on the selection of technology, data sources, algorithms, and sensors.
US, WA, Seattle
Amazon internships are full-time (40 hours/week) for 12 consecutive weeks with start dates in May - July 2023. Our internship program provides hands-on learning and building experiences for students who are interested in a career in hardware engineering. This role will be based in Seattle, and candidates must be willing to work in-person. Corporate Projects (CPT) is a team that sits within the broader Corporate Development organization at Amazon. We seek to bring net-new, strategic projects to life by working together with customers and evolving projects from ZERO-to-ONE. To do so, we deploy our resources towards proofs-of-concept (POCs) and pilot programs and develop them from high-level ideas (the ZERO) to tangible short-term results that provide validating signal and a path to scale (the ONE). We work with our customers to develop and create net-new opportunities by relentlessly scouring all of Amazon and finding new and innovative ways to strengthen and/or accelerate the Amazon Flywheel. CPT seeks an Applied Science intern to work with a diverse, cross-functional team to build new, innovative customer experiences. Within CPT, you will apply both traditional and novel scientific approaches to solve and scale problems and solutions. We are a team where science meets application. A successful candidate will be a self-starter comfortable with ambiguity, strong attention to detail, and the ability to work in a fast-paced, ever-changing environment. As an Applied Science Intern, you will own the design and development of end-to-end systems. You’ll have the opportunity to create technical roadmaps, and drive production level projects that will support Amazon Science. You will work closely with Amazon scientists, and other science interns to develop solutions and deploy them into production. The ideal scientist must have the ability to work with diverse groups of people and cross-functional teams to solve complex business problems.
US, IL, Chicago
MULTIPLE POSITIONS AVAILABLE Company: AMAZON.COM SERVICES LLC Position Title: Data Scientist I Location: Chicago, Illinois Position Responsibilities: Build the core intelligence, insights, and algorithms that support the real estate acquisition strategies for Amazon physical stores. Tackle cutting-edge, complex problems such as predicting the optimal location for new Amazon stores by bringing together numerous data assets, and using best-in-class modeling solutions to extract the most information out of them. Work with business stakeholders, software development engineers, and other data scientists across multiple teams to develop innovative solutions at massive scale. Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation #0000
US, WA, Bellevue
Employer: Amazon.com Services LLC Position: Research Scientist II Location: Bellevue, WA Multiple Positions Available 1. Research, build and implement highly effective and innovative methods in Statistical Modeling, Machine Learning, and other quantitative techniques such as operational research and optimization to deliver algorithms that solve real business problems. 2. Take initiative to scope and plan research projects based on roadmap of business owners and enable data-driven solutions. Participate in shaping roadmap for the research team. 3. Ensure data quality throughout all stages of acquisition and processing of the data, including such areas as data sourcing/collection, ground truth generation, data analysis, experiment, evaluation and visualization etc. 4. Navigate a variety of data sources, understand the business reality behind large-scale data and develop meaningful science solutions. 5. Partner closely with product or/and program owners, as well as scientists and engineers in cross-functional teams with a clear path to business impact and deliver on demanding projects. 6. Present proposals and results in a clear manner backed by data and coupled with conclusions to business customers and leadership team with various levels of technical knowledge, educating them about underlying systems, as well as sharing insights. 7. Perform experiments to validate the feature additions as requested by domain expert teams. 8. Some telecommuting benefits available. The pay range for this position in Bellevue, WA is $136,000-$184,000 (yr); however, base pay offered may vary depending on job-related knowledge, skills, and experience. A sign-on bonus and restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. This information is provided by the Washington Equal Pay Act. Base pay information is based on market location. Applicants should apply via Amazon's internal or external careers site. #0000
US, VA, Arlington
Employer: Amazon.com Services LLC Position: Data Scientist II Location: Arlington, VA Multiple Positions Available 1. Manage and execute entire projects or components of large projects from start to finish including data gathering and manipulation, synthesis and modeling, problem solving, and communication of insights and recommendations. 2. Oversee the development and implementation of data integration and analytic strategies to support population health initiatives. 3. Leverage big data to explore and introduce areas of analytics and technologies. 4. Analyze data to identify opportunities to impact populations. 5. Perform advanced integrated comprehensive reporting, consultative, and analytical expertise to provide healthcare cost and utilization data and translate findings into actionable information for internal and external stakeholders. 6. Oversee the collection of data, ensuring timelines are met, data is accurate and within established format. 7. Act as a data and technical resource and escalation point for data issues, ensuring they are brought to resolution. 8. Serve as the subject matter expert on health care benefits data modeling, system architecture, data governance, and business intelligence tools. #0000