How do I recover my password with the help of trusted friends?
If you’ve lost access to an account for which
2-step verification is enabled, you can try recovering access with the help of your friends. To do so, use this form.
The option is available if the following conditions are met:
If all the conditions have been met, you’ll see a prompt to recover access through your friends. The friends you selected will receive 6-character codes that they must pass on to you. Enter these codes in any order. You’ll be able to see how many codes have already been entered and how many are left.
If you can’t recover access this way, you’ll need to confirm your identity or try again later.
2-step verification is enabled, you can try recovering access with the help of your friends. To do so, use this form.
The option is available if the following conditions are met:
- Your profile isn’t blocked
- You have access to the phone number that’s linked to your account
- There’s no email address linked to your account
- You know which last name is indicated in your profile
- You have five friends that can be designated as trusted.
If all the conditions have been met, you’ll see a prompt to recover access through your friends. The friends you selected will receive 6-character codes that they must pass on to you. Enter these codes in any order. You’ll be able to see how many codes have already been entered and how many are left.
If you can’t recover access this way, you’ll need to confirm your identity or try again later.
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