Employees
We believe that a diverse, passionate workforce is key to a successful business. We’re building a strong culture and making investments that will attract and retain the talented employees we need today and in the future.
Our Progress
2021 Highlights
$1.2B
Investment to upskill 300,000 employees as part of our Upskilling 2025 pledge
$18
Average starting wage per hour for roles in fulfillment and transportation in the U.S.
$300M+
Investments in safety, including capital improvements and new technology
Training and Education
We believe all employees should have the opportunity to learn new skills, grow, and build their careers, whether at Amazon or beyond. Thousands of hourly employees in 14 countries are earning certificates and degrees, and we’re committed to upskilling more than 300,000 employees by 2025.
Employee Engagement
We believe candid and constructive communication in an environment of mutual respect is essential to our collective success. We’re committed to providing our employees with a range of engagement, feedback, and remediation mechanisms that help us continually improve our workplace experience.
Sustainability Ambassadors
Sustainability-minded Amazon employees work to amplify global, companywide efforts at the local level.
Our employee Sustainability Ambassadors raise awareness of sustainability, share best practices, and lead initiatives across our campuses and communities.
spotlight
When the COVID-19 pandemic started, Amazon area manager Janelle H. saw Amazon’s commitment to keeping our employees safe. “When the pandemic started, my role within this facility completely changed,” said Janelle. “My department was turned upside down.”
Janelle’s team had to pivot quickly to become a critical link in the personal protective equipment supply chain. “We started shipping out the COVID-19 allocations. Hand sanitizers, masks, latex gloves, cleaning supplies—all the stuff needed to keep Amazon associates safe,” she said.
Keeping associates across the country supplied with the PPE they need to stay safe is no small task, but Janelle sees it as more than a challenge.
“It’s an amazing feeling,” she said. “It feels incredible that we’re not only doing something to help our building during the pandemic, but all other associates, that we’re able to make sure they go home to their families safe as well.”
Janelle H.
Area Manager, Amazon
Janelle’s team had to pivot quickly to become a critical link in the personal protective equipment supply chain. “We started shipping out the COVID-19 allocations. Hand sanitizers, masks, latex gloves, cleaning supplies—all the stuff needed to keep Amazon associates safe,” she said.
Keeping associates across the country supplied with the PPE they need to stay safe is no small task, but Janelle sees it as more than a challenge.
“It’s an amazing feeling,” she said. “It feels incredible that we’re not only doing something to help our building during the pandemic, but all other associates, that we’re able to make sure they go home to their families safe as well.”
Janelle H.
Area Manager, Amazon
