Water Clean Up & Removal in San Francisco

After we returned home from our summer vacation out of town, we found that our master bath and bedroom had flooded due to rain and clogged plumbing. When I called the chief executor of Hometown Restoration, he replied quickly, provided a reasonable quotation, and started work straight away. We were delighted with the accuracy of the treatment of water, as well as the quickness through which his workers restored our master suite after insulation removal, flood cutting, and so on. Our home looked nicer than the original! Staff were professional, kind, and meticulous in their clean-up. I would refer Hometown Restoration to othersshow more

We had experienced a water leakage into our carpet on the first floor, so I contacted experts of Hometown Restoration and spoke with the owner, who was helpful and answered all of my questions. They made a schedule and arrived at our house on that day. First, they inspected the place nicely and then explained to us the whole process of what they would be going to do. It was excellent advice, so I hired them to fix our floors. They could altogether remove all of the water and dry things out, and we are delighted with the work they did. If you face any issue with fire or water damage or need any help regarding other services, I would highly suggest them. They did an excellent job, and it was a fantastic experience to work with themshow more

Richard and Mike were awesome awesome awesome!! Thank you so much for responding so quickly to my morning disaster. I woke up to a flooded bathroom and bedroom, so I immediately called the plumber who referred Supraclean. Well Im glad I listened to my plumber!! Richard and Mike got to work fast.They sucked up the water so quickly with their large extraction machine. Within in no time they had my mess under control. Was so impressed with their work ethic and professionalism. Mike is such a nice and polite guy and Richard never stopped working. It was a pleasure having both of them in my home regardless of the circumstances. Most of all they cleaned up thoroughly after themselves and did an excellent job. I would definitely say that Mike & Richard went above and beyond my expectations. I am very thankful to them both. . I highly recommend Supraclean to anyone in a flood situationshow more

They seemed knowledgeable and were pleasant to work with. We never received a quote on the project, although received quotes on part of the project. We heard back from third party vendors that they hire, but we did not hear back from Tool Time. Not sure if the job was too big or too small. If the readers are wondering about the "B" grade, I am grading this time relative to their peer groupshow more

Look, you're not calling a company like FWDR because something happy has happened... Our refrigerator flooded our kitchen - exposing a small, long-term leak that had slowly destroyed our cabinets, drywall, and floors without for years our knowledge. We now had ourselves a water damage AND a mold problem and had no idea where to start. We were lost and stressed and didn't know who to call. I did a quick search and found FWDR because of all of their amazing Yelp reviews. One call to FWDR turned a stressful situation into a manageable project with knowledgeable support all along the way. Javier was always able to quickly and patiently answer my questions (and I had a lot of questions), he referred us to several companies to deal with prerequisite issues (asbestos and lead testing and removal), and it felt like he was there to walk us through the whole process. I can't tell you how much I appreciate the patience and consideration Javier, Santos, and Margarita showed every step of the way. They worked with the other vendors and my insurance directly to make sure that no time was wasted between services from different companies, the work was quick and thorough (proof received through testing), and every consideration was given to my family with two toddlers and small home during a pandemic - they did their very best to work around us and our day to day needs. I can't thank them or recommend them enough. Attentive, detailed, courteous, patient, thorough, and going well above and beyond in customer service - you really can't ask for more from a company you never really want to have to call in the first placeshow more

This company referred to us by our plumber saved my house ...Had a bad flood which resulted from a water heater leak that soaked my entire living room. Carlos and his team arrived at my home within the Hour . Carlos was very professional & really help to calm us down. He told us the cost would be approximately $1500-$1900 depending on how long it takes to dry. Long story short, Carlos finished the job in 4 days & charged us $1615 . Everything is now back to normal & we've had no other problems since. We are very happy with this company's professionalism & quality of workshow more

Manny was very informative, knowledgeable and professional during the beginning and throughout the end of My water and mold project . He made a stressful environment into a stress free environment for me and my family including my dogs !! Thank you Manny to you and and your experienced crew who made our lives manageable!show more

My hot water pipe's pin-hole leak was now fixed; however, I had water underneath my engineered wood floors, and my drywall and 1-3/4 inch sub-floor was wet. I did my research on BBB and other review sites for local water damage restoration businesses. All Dry and Tidy was A+ with 5-stars everywhere! Called Mike Crawford. He came that afternoon at the appointed time, did a thorough review including the crawl space, took moisture sensing numbers, answered my questions, price was reasonable and I hired him on the spot! He brought in his equipment and was able to start that afternoon the drying process. His removal of baseboards and flooring was professionally done, including the clean-up. Due to the age of the house, he told me that I most likely had asbestos in my drywall. Mike coordinated everything for me! He arranged another company to do the testing and yes, it had asbestos. The asbestos abatement company then came followed by the lab work to ensure that everything had been removed. The process was seamless! Mike, a sole proprietor, came out daily, including weekends, to monitor the equipment and measure the moisture reduction. In the (hopefully) unlikely event that I get another leak, would I hire Mike again? Absolutely yes! Definitely would recommend due to his knowledge, professionalism, and excellent customer service! Thank you, Mike, for all that you did for my homeshow more

I have spoken with my fair share of restoration companies, and I cannot recommend this company highly enough. When I had intially called, I was distrought and had no idea what to do! Manny took his time to understand what was going on and make me feel at ease. He talked me through the next steps and kept me updated the entire way. He even worked with my insurance adjuster to make sure the appropriate coverage was had. The technicians were prompt, knowledgeable and respectful. They were also clean and diligent the entire way through. No one wants a disaster to happen in their home, but if it does, please consider this company. YOU WILL NOT REGRET IT! From the onset, Manny and his team were honest, dependable, and professional. Glad to have done business with themshow more