Diagnostics & Tools

Enhanced Pre-Boot System Assessment (ePSA)

Pre-boot diagnostics test your hardware without using the operating system.

SupportAssist for Laptops and Desktops

SupportAssist pro-actively checks the health of your system’s hardware and software.

SupportAssist for enterprise systems (servers, storage and networking)

SupportAssist provides remote monitoring, automated data collection, automatic case creation, and proactive contact from technical support for enterprise systems.

SupportAssist Collection via iDRAC 7 & 8 for systems based on PowerEdge 12th & 13th generation servers

This article explains how to export a hardware diagnostic file from a Dell PowerEdge Server through the integrated Dell Remote Access Controller iDRAC7 or 8.

SupportAssist Collection via iDRAC 9 for systems based on PowerEdge 14th generation servers

This article and accompanying video, provide information about exporting the SupportAssist Collection.

My Work (formerly E-Lab Advisor)

My Work is a generic workflow that primarily supports import and report activities, such as Discovery ELA (hosts, switches) and various Dell storage and Non-Dell products.

E-lab Navigator

Home of the Dell support matrix.

SolVe

Generate procedures for common tasks.

Dell Enterprise Configuration Planning Tool
This Tool helps IT professionals plan and tune their computer and infrastructure equipment for maximum efficiency.

Security Advisories
View this year’s security advisories for all products.

Security Configuration Guides
Learn to deploy and use Dell products securely.

Dell OpenManage Server Administrator (OMSA)

OMSA provides management of your entire server network locally and remotely and one-to-one systems management.

Integrated Dell Remote Access Controller (iDRAC)

iDRAC facilitates remote server management, including deploying, updating, monitoring, and maintaining Dell servers.