A Accurate Service Plumbing, Heating & Air, Electric Co Inc.

He called me on Thurs. 1/7, we scheduled appt. on Fri. 1/8 between 3-5pm. Never showed, never called. Have not heard anything.

Excellent service. Explained what he needed to do and how much it would cost before starting.

Very well. Jerry Clark was efficient, on time, and very professional. He completed the job accurately and offered to return if necessary if a problem arose.

Went really well though more was done than expected and therefore cost a lot more than anticipated. I rated price a B because we decided to have everything recommended doe and did not get any other estimates so had nothing to compare to.

Quick to respond. A+ customer service. Very detailed and informative. I would recommend to friends and family.

Jerry called as I was about to call someone. He said he could be there by noon. I was about to call another company when he called back again saying he could be there in 30 minutes. Which was impressive. From the time I got on Angie's list until Jerry came was less than 2 hours. Jerry recognized the problem right away and fixed it in a short time. Since he was here I had him replace the main valve inside the toilet tank as well. He cheerfully did in a short period of time. He also recommended other work in the future. To me the only drawback was Jerry wasn't allowed to give prices or estimates. He had to call the office twice to get the price which I wasn't to fond of.

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He was stellar. He is very intelligent, personable and a pleasure to speak with. I would ask for him again in a heartbeat. He cleaned up after himself, wore "booties", gave me some terrific feedback as to the quality of my toilets and gained a huge amount of trust from me. Thank you, Jerry.

When he unclogged the pipe it worked for about 2 weeks. Then we had the same problem again. This was a problem with our main line, which caused septic contents to back up into our basement. When it happened again I contacted him and made an appointment. He never showed up for the appointment (which was made the same day I called). I called his office after he failed to show up and they told me they would page him. I never received a call the night of my appointment letting me know he couldn't make it. I called the next day and talked to him and he said he ran behind on the appointment before mine (understandable) and he would call me when he finished. He assured me he hadn't forgotten about me. He never called back. We ended up renting an electric snake and fixing the problem ourselves for $50. He failed to show professionalism by not calling to let me know he couldn't make the appointment and never calling back to reschedule. The man that I spoke to and whom did the work is the owner of this business as well.

Honestly, I would neither recommend his services nor would I hire him again. Gerald definitely knew what he was doing, but he left a mess in the yard and wasn't particularly friendly during our interactions. Additionally, he had the highest price of the companies that I contacted.

Gerry seems to be very knowledgable in the work that he does. He does good work. I've always been pleased with the work that he has done for me. He is always customer oriented. He is very responsive, within business day usually. I trust his work and would highly recommend him.

Obtained a referral to this company from Home Advisor and hired him to replace an existing fixture in a two story foyer. Jerry, the owner, quoted a price of $175 on the phone and did not visit until the day the work was being done. He changed the scheduled appointment time to a less than convenient time for me the day before the appointment but I agreed to it after he told me I'd have to wait four more days if I didn't take the earlier time. He arrived 15 mins after the scheduled time, which was supposed to be his first call of the day. The new fixture, still packed in the box, that was waiting for him in the foyer. Before even starting, he wrote out an invoice that included stipulations like "Up to 30 minutes of service time" and " Does not include: Fixture over 30 lbs or fans" and presented it for my signature. None of the items on his list had been discussed previously. I signed it and he and his assistant started unpacking the fixture. A while later, the assistant asked me for Windex and paper towels. A few minutes later, assuming everything was complete, I went to the foyer to inspect the work. Jerry, still standing on the ladder, pointed out he cleaned the ceiling where the old ceiling plate had left a mark. The new fixture; composed of two glass cylinders, the outer of which is clear glass, was smudged with fingerprints and I asked if he planned to clean it. He told me he "doesn't do housecleaning" and ask "who cleans your house, have them do it." My husband commented that he expected the light fixture to be cleaned and Jerry said he would clean it but added "I'm a very expensive cleaner." I couldn't pay and get him out of my house fast enough. After he left I looked at the invoice I had signed before he started work and he had added after our discussion "Customer responsible for cleaning" above the statements about a 10% discount that I was supposed to get but didn't. There was no mention of cleaning when I signed. I checked with licensing in Ohio and cannot verify he is a licensed electrician. Of course, I will never hire this contractor again. He was rude about refusing to clean the fixture before taking the ladder down and now a couple of senior citizens have a dirty, smudged fixture hanging from a ceiling that is 17 feet from the floor.

They came out the next day, on time, found the access point for the line (I didn't know where it was) and had the job done in an hour and a half! Seems like a family business that takes pride in their work. They were also very cordial and respectful of my property. They even re-covered the access point and replaced the mulch in the area so it looked like it had never been touched! I'm very happy with A. Accurate and won't hesitate to use them again for my plumbing needs.

The process from diagnosis to repair went very well.

Jerry, the owner, was great. I got multiple estimates and was by far the most professional. He didn't try to oversell me and erred on the side of caution in his estimate. This guy cares about doing the job right. I've found myself a great plumber.

A ACCURATE PLUMBING WAS FAST IN CALLING US BACK. THEY CAME OUT WHEN THEY SAID THEY WOULD BE THERE. THEY HAD ALL MATERIALS ON THE TRUCK. THE SINK WAS DONE IN NO TIME AT ALL. THE PRICE WAS VERY GOOD.

THEY CAME THE NEXT DAY. HAD SOME PROBLEMS WITH DIRECTIONS AS I AM NEW TO THE AREA AND THIS WAS "WAY OUT" TO HIM. HE TOLD ME A FEW THINGS I COULD DO TO SAVE MONEY.

CAN YOU GIVE AN A+ INSTEAD OF AN A?? THEY DESERVE IT. JERRY WAS THE EPITOME OF PROFESSIONALISM; AND JUDY, THE SECRETARY, WAS ON-THE-BALL AS ANYONE COULD ASK FOR. THEY RESPONDED WITHIN 24 HRS. TO MY CALL; GAVE AN ESTIMATE AND RETURNED TO DO THE WORK THE NEXT WORKDAY. PRICE WAS BETTER THAN ANY OTHERS. JERRYS WORK WAS SUPERB.