Nearby Stanley Steemers in San Francisco

They're pretty good and reliable. It's kinda hit and miss with whoever shows up. They give you a two-hour window which is nice, not a four-hour like most places so you don't have to wait around all day for it. If I speak to any friends or family about them, I would say use them. They're always available. As far as availability, you can usually get the date and time you want within a week so that's pretty good. They're certainly a lot cheaper than these small guys that come out. They're certainly in the ballpark. They're competitive and without going over. Their quality is usually good. They were really good about sending someone backshow more

Most of the time I was happy with them, but the last time I wasn't very happy. I think the guy I got was very snippy and unaccommodating. I didn't feel comfortable with him, he charged me extra and tried to sell me extra services. I wasn't even happy that I had him in my place. I always used them when they had a special. The time before last I got this incredibly nice guy who moved the furniture, which I guess they don't technically have to do. He sort of gave me a break on a part of the condo that could have been considered part of the living room or a separate room. They were fast and did a good job with the cleaning and I felt comfortable with the guyshow more

My friend shared the experience with me and the bill. They responded to the initial call and when they came to look at it, they said it would cost $350. When they returned the next morning and the gentleman said that he had made a mistake and that it would cost about $850 for a proper job. The minimum, which was to pull the carpet back and take out the pad underneath that, was soaked through and started to really smell but they took that out and at that point we said, that is it, goodbye. So they didn't end up finishing it and we also didn't pay them $850 to do it either. We called another person through our realtor, who finished the job for us. They were very nice and it may have been a case of inexperience. I don't even know the person who gave us the first estimate was the same person that came out but there was a very wide discrepancy and we both reacted to that; it was kind of a date and switch. I don't think if that was the intention, it may have just been a miscommunication or a person not understanding the extend of the damage, but it didn't match and it didn't work in our favor either. They continued to be very cooperative and very pleasant throughout. It was kind of a dreadful experience and the timing couldn't have been worse to a flood a bathroom, and a bedroom swimming out into our family room the week before Christmas. It kind of put a damper on things. I don't think that I would call them again. I think that part of the problem may have been that they weren't coming from here; I think they possibly work out Fresno or Bethesda or something and so that factors into the cost tooshow more

I usually use this company. I had new carpeting installed in 1988. This company was recommended by the people I had bought the carpets from. They have always done a very good job for me. I would recommend them because they do an excellent job on the cleaning. My rugs have always been clean because of their work. Everytime I have used them, I have always been pleased. Their price is always decent. Whenever I call them, they are always available. They have always been able to accommodate my schedule into theirs. There have been times when they have come out later in the day because I needed them to do the work. On their most recent visit, I spent $150. I thought it was fair. I will use them again in the future for carpet cleaningshow more

I booked this work on Stanley Steemer's web order form and was pleased to have two followup up calls from their office acknowledging receipt of the order and reminding me about the appointment a day beforehand. Gustavo and Jose arrived during the promised service window and completed all the work in 45 minutes. The family room carpet was soiled to a degree that offered little hope that it could look like anything, but I was amazed at how good it looked after the cleaning. The guys were courteous and efficient and did all the required furniture moving without incident. The office followed up by phone to be certain that I was satisfied with the work. Overall, Stanley Steemer is a very well-managed operation that produces total customer satisfactionshow more

I have an ongoing service with them. When I first signed up for the service they did both of the rugs, however the second time they came out they did not want to do either rug. I had to call the company and get them to make sure that the rugs were both on my contract. When I called them and got all of that checked they came out the third time and only wanted to do one of the rugs. I have been frustrated just trying to get the service that I originally paid forshow more

We used them last year as well. They were in and out, they were professional, and they showed us what they did and how they did it. We’ve never used anyone else so I don’t know about the price; I think it was very reasonable. They were able to set up a convenient time and they gave us a timeframe of when they would come. When they were on their way, they let us know. They were really nice and courteous and they cleaned up after themselves. We definitely will use them againshow more

THE QUALITY OF WORK PERFORMED ON OUR CARPETS WAS VERY GOOD, THE HIGH TRAFFIC AREAS ON THE CARPET CAME OUT REALLY NICE. THE TWO WORKERS WHO PERFORMED THE SERVICE WERE VERY NICE, WORKED EFFICIENTLY, AND WERE GOOD SALES PEOPLE AS THEY TALKED US INTO ADDING ADDITIONAL ROOMS, PLUS BUYING THE DOORMATS RECOMMENDED BY STANLEY STEEMER. WE WOULD USE THIS COMPANY AGAIN THE NEXT TIME WE HAVE OUR CARPETS CLEANEDshow more