Swimming Pool Remodeling in San Francisco

Update: I was not paid to give a review and I did utilize and hire Shefer Builders for a total remodel. Remodeling can be stressful. So many decisions and expenses. We thought about it several years. We researched, planned, saved and interviewed several companies. We wanted a general contractor that could handle all our needs (one stop). We met with Yani of Shefer Builder twice. We shared our budget, our wants, and our concerns. It’s important you find someone you feel comfortable with and can have confidence in. It’s your home after all. He made us feel excited about the possibilities and his portfolio was extensive. He had loads of ideas and thoughtful ways and places we could make our dreams come true. We’d lived in our 1950s home for 20 years. Everything needed updating. From the roof down to new flooring, new windows, doors, outside stucco, and a gorgeous new open floor plan kitchen (removed a wall) and bathroom! We couldn’t be happier now! The end result is amazing. It looks like something in a magazine. Yet very livable. Yani helped with choosing wall colors, tile, flooring and fixtures. They built a new master walk-in closet with custom organizers. Added crown molding and pocket lights throughout and durable pretty flooring. During the process Yani stayed in touch constantly and sent pictures of the progress. If we had a question he was very responsive in returning a call or text. He stayed within our budget and even found places to save us money. We joke if we win the lotto we’ll have Shefer Builder back to add a second story. We’d be happy to provide more infoshow more

as a Landscape Architect, MC2Pools is the ONLY pool and spa Contractor that I recommend to my clients. They have done over 12 projects this year with my clients. The pool renovation jobs went from simple re-plaster /re-tile to making the pool smaller, less deep and the addition of spas. We have done several new design/build pool and spa projects as well. The reason I recommend them is that Brian McFall, Owner of MC2 Pools, is personally on site to ensure a high level of quality and personal attention to detail, as well as keeping the project ON BUDGET and ON TIME. A lot of pool companies give you a low ball estimate then once they have started the job you find out that a multitude of necessary items were not included in that price. MC2 Pools gives you the full price with line Item choices, right up front, and there are no additional charges later on in the project . I have recommended MC2 Pool and Spa for over 8 years, you could not find a betteshow more

They are fantastic. I have never had anybody take as much time and it is was just a really wonderful experience. My daughter was having her 50th birthday and she wanted to have it at our home. The pool was empty for years and so we had him come out and they gave us an estimate. They went every place with us, like to pick up my tile and everything. They went with us to pick out everything. They were fantastic and I asked them to get it done in 2 weeks as my daughters birthday was on 30th July and they got it done. It was being filled the day before the birthday. It was just gorgeous. I like the way they gave the estimate and they mentioned in it that if we run into such and such a problem then it would be such a price and so we were not surprised. When they got to the point they showed us what was happening and asked how we wanted to handle it. It was just hands on and just good communication. It was fantastic and I was so thrilled because I didn't think it was possible to get the pool done but it was. It was a wonderful experience. Their price was excellent and I had asked with someone and it was awesome. They had people who were plumbers and electricians that worked with the pool and we have used them since. I called them just because they were so professional and asked him about different people. He is just unbelievableshow more

They were excellent. They were always here on time in the morning. They came early in the morning and worked until late in the day. They met an artificial deadline that really required them to perform, and did they ever! They were excellent. We gave them a month to pull it all together. Although there were other contractors working and they were stumbling all over each other, Laguna has the biggest part. They took out all of the old plumbing and replaced it with new. They completed the job in about two weeks. I would recommend them to anyone who has this kind of work to do. Francisco, the person who represents Laguna Pools, would call to make sure everything was going OK. He was willing to listen to our concerns and do whatever we needed him to do. He was great. He actually became a good friend during the process because that is just how good a person he isshow more

Horribly mismanaged. Avoid. The end result looks good, but the process was painful. Project took >8 months from signing contract to completion, when easily could have been done in 2 months with good project management. Everyone on the staff I met / spoke with is very nice and friendly, so I can only assume the problem is basic Management Incompetence. I was constantly being told workers would be out to my house on a specific date, then they wouldn't show, and after I called to ask why not was told they're just overly busy and will be out the following week... and that cycle would repeat. I must have placed over 100 calls during the project to followup on their lack of follow through. At one point I even paid an online service to track down the home phone number of the CEO to try to get service. I've never had to do that before, but I had to go to extremes to get them to actually show up and do their job as their lack of communication, constant delays and broken promises was the worst I've ever experienced. Individual workers, and the sales rep, who came out to our house were all great and seemed competent. We're now loving our pool, but it was a very, unnecessarily, painful process to get to this pointshow more

The upfront sales was decent, i was promised a perfect pool remodel. What I didn't know or think to ask was if this company actually performs the work, as it turns out all jobs were subcontracted out. When issues arose (no shows or quality issues) the company took zero accountability for the work and would not even come out to look at the issues. Instead, I was forced to deal directly with the sub-contractors. Additionally, the owner was one of the most rude people I have come across in South Florida. When I confronted him about my concerns he quickly began to scream at me and self protecting vs. really caring about my satisfaction as a paying customer. I rarely argue and he really got my blood pressure up. The main issue I had was the quality of the diamond brite refinish. There were (and still are) footprints at the bottom of my pool and several blemishes around the steps. Additionally, when the contractors did finally come out, they arrived at 9:30pm while I was watching TV in bed and they knocked on my bedroom window from the backyard.... talk about a scare! I thought they were there to murder me! Overall, I would stay clear of this company at all costsshow more